I like this hotel. I really do. Whenever I am on business in Brussels, it is one of the top 3 I always look to stay at if it falls within my employer's nightly rate limits. I was therefore pleased to be booked in for a one night visit.
The usual standards were met, mostly. The reception staff were friendly and helpful (despite a small confusion with my debit card), for example they kindly offered to print off a document that I needed for my meeting the next day.
However, the room was not quite as good as usual. The air conditioning didn't work, despite making a noise when turned on. I realised this just as I was about to get into bed; the room was very hot despite the "cooler" having been on full-blast for a few hours.
I also found the rather odd duvet annoying. Despite it being a double bed, the duvet was effectively just two singles laid side-by-side. The ability, therefore, to fully take advantage of the size of the bed was lost.
Finally, the shower didn't work. The bath did, but the mechanism to make the water come out of the shower head was inoperable. When in a rush in the morning, a leisurely bath is not an option over a quick shower.
Perhaps I'm being a little unfair. I liked this hotel and still do. Maybe I am holding it up to unfairly high standards. But I still cannot feel that, on this occasion, the hotel deserves only 3/5, rather than the 4/5 I have always given previously.
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- Also Known As:
- Hotel Silken Berlaymont
- Silken Berlaymont Brussels