First I have to say that the Hotel is a first class Hotel, with first class service. Especially the concierge service, the front desk and the bell boy give you the impression and feeling that you expect of such a 5* Hotel.
The location is great just next to the "Grande Place" it is impossible to be more central!!! The room (609) had a balcony and a great view on the city hall and the roofs of Brussels "intra muros" great!
Our room was clean, nice big enough and luminous. Nevertheless, it was a bit dated, especially the Bathroom was disappointing for an Hotel of that category and price, just a Bathtub, with a shower curtain.
While expecting to pay for your Wi-Fi in Europe I'm always surprised that a 5* Hotel where you pay 250€ + for a night, still charges you 30 € for Wi-Fi....and it's not even unlimited. Further 30 € for 24h. parking is huge.
Finally but not least, the breakfast was disappointing. The quality of the continental food and variety (“croissants”, “paints au chocolat”, Belgian waffles, fruit, ham, cheese etc.) was as you'd expect in this price range but there were no "cooked" items nor were they proposed.
But all this was acceptable...what was not, was the Maître d’hôtel reprehending a young waitress several times in front of us in a way that she nearly cried and made me feel very uncomfortable as I thought he was unfair.
As conclusion I can state that you pay the location, the service but not the room and certainly not the breakfast. For me if I am paying this price I expect everything to be absolutely perfect if it's not I can't recommend even if it’s a good product in itself...
- Official Description (provided by the hotel):
- Rocco Forte Hotels is delighted to introduce the Hotel Amigo, superbly located in the very heart of Brussels, adjacent to one of the most beautiful squares in Europe, Grand Place, close to Brussels' financial district and within easy walking distance of the antiques district of Le Sablon, Hotel Amigo provides a stylish and central base from which to explore the city. ... more less
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- Also Known As:
- Rocco Forte Amigo
- Forte Hotel Brussels
- Forte Brussels
- Brussels Forte