We stayed here for a night in dec 07. The design of the hotel is great, perfect for a night in the lively city. However on check out i was asked by Peter if i knew where the two large towels from our room were. A bit taken aback, i informed Peter that we had to dry ourselves using small towels. By this point i was a bit angry as i had just been accused of stealing some towels!!
I received no apology, just " i have to ask......" Actually, no you don't', its rude and not very good for your business.This completely changed my opinion of both the hotel and its owner. Unfortunately this experience has meant that i wouldn't go back to the Matelote
- Official Description (provided by the hotel):
- Situated in the peaceful Haarstraat this unique hotel has the best location in Antwerp only some footsteps away from - the famous Grand Place with its stunning town hall - the Antwerp Cathedral - the River Scheldt, ... Right in the very middle of the heart of downtown Antwerp, home of Fashion, home of Diamonds, home of Culture, Port of Antwerp City by the water A short walk to the Grand Place, the Fashion Museum, the Rubens House, the MAS, ... . Only 500 meters from the Central Station, 6 km from Antwerp Airport Please take into account we have no elevator in this historical building ... more less
- Reservation Options:
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- Also Known As:
- Matelote Hotel Antwerp