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“It's a Hilton”

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Hilton Antwerp Old Town
Ranked #2 of 72 Hotels in Antwerp
Certificate of Excellence
Hamburg, Germany
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“It's a Hilton”
Reviewed August 10, 2006

I staid in the Antwerp Hilton for 5 nights and one thing you can say immediately about the hotel is that the location is great. Everything is in walking distance (cathedral two minutes if you are a slow walker; nice bars and restaurants the same). The hotel itsself has the typical Hilton charme, meaning you wake up in the morning and wonder where you are. It is a nice hotel, depending on your expectations. The rooms and bathrooms are spacious and clean. The staff (lots of trainees) is very polite and helpful.
Parking: Parking for more than 10 hours is 15 Euro. There is no special hotel rate that you could get.

Overall : Good hotel, great location.

  • Liked — Lcoation
  • Stayed July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Getgerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Many thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

I was very pleased to read your positive comments and am hopeful that when your travels bring you back to our great city, you will once again plan to stay with us at the Hilton Antwerp.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Sydney
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed June 26, 2006

Again I was somewhat apprehensive about staying at the Hilton in Antwerp after the reviews but am now extremely glad we did so- maybe we got a better room but I had no problems with the decor or anything about the room- one of the best beds we slept in on this trip to Europe and big spacious room. No real view except of the clock tower but quite and dark- unlike some other places at night in the room
Location cannot be faulted for Antwerp- right in the centre so an easy stroll to anywhere and close to the tram lines so easy access to from the train station- we had caught a train from Brussels Antwerp was a beautiful city to visit and the hotel was excellent. Good bathroom and nice toiletries available
The room was a bit of a hike from the lift - but not a real problem.
Breakfast was good and reasonable valu nice position looking out onto one of the squares.
We booked over the Hilton site and I thought that the price we paid for a good 5 star hotel was more than reasonable- even when converted to $AUD
Only grievance- the stupid fridge- don't like the idea of the sensor recording whta is taken moved- not much space left for storage of things- could be a problem if people had medications that needed to be kept cold- obviously I moved something at some stage but they did ask and it wasn't a problem to have it taken off.
If I was going back to Antwerp i would stay here again without a second thought

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank burgo1804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Many thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

I was very pleased to read your positive comments and am hopeful that when your travels bring you back to our great city, you will once again plan to stay with us at the Hilton Antwerp.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston-super-Mare, UK
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 1, 2006

I was quite surprised to see the other less favourable reviews - I stayed here over the May bank holiday weekend, having walked out of the absolutely awful "4* Ambassador Hotel" and checked immediately into the Hilton.

The rooms are large, as are the bathrooms - and spotlessly clean. Good beds and bedding and nice toiletries in the bathroom.

The buffet breakfast had a wide choice and the Hilton bar was no more expensive than any other European hotel bar, or restaurant.

The location is excellent - right in the centre of Antwerp and close to all the sights.

Staff were all very pleasant and accommodating.

A comfortable stay.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheFlyingScots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Many thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

I was very pleased to read your positive comments and am hopeful that when your travels bring you back to our great city, you will once again plan to stay with us at the Hilton Antwerp.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster United Kigdom
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed May 29, 2006

As a prev review has said ... dont bother.

Its an overpriced hideous corporate dump ..devoid of any charecter whatsoever, outragous prices and one of those mini bar "move it and we charge it" systems much loved by these sort of plastic establishments.

Concierge was quite good.. but so he should be for what they charge. Not much other choice is this overhyped city so they have a captive audience and know how to charge for it.

The bedroom was so dated, circa 1986 (although large) and had that stale pinish grey wallpaper with the cheapest furniture imaginable.. all dark mock mohogany.. you get the picture..my room was missing the plastic palm plant (pity).

It wa slike a 2 star Las Vegas dump I had the misfourtune to stay at many years ago...the memories came flooding back

Avoid Avoid Avoid

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SimonLancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

Happy to see the vast majority of travellers disagree with your review.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 1, 2006

Have been to Antwerpen in Belgium for business from 25th to 28th of April and stayed at Hilton for the first time.
As I am Diamond they have upgraded to a Club Suite which was extremely spaciious and well refurbished. Furnitures slightly old but well mantained.
Some complaint about the breakfast which I found poor considering the average of Hilton style and also the Club Lounge was under level respect the rest of the Hotel.
Location is the best you can expect in town as you are straight in the middle of town and walking distances from main sites as well as shopping area and this, considering that Antwerp is the most exciting town of the Belgium has its own importance.
Staff was in general friendly and atmosphere in the hotel quite nice.
Thus I would recommend this hotel for tourism and business as even if you need to move quickly you can reach the Ring from the hotel in just 10 minutes.
There is no hotel parking but Hilton has some space booked for its guest at the Groenplaats covered Parking which is not really cheap but for sure is safe.

Helpful?
2 Thank Maximus.Zac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Many thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

I was very pleased to read your positive comments and am hopeful that when your travels bring you back to our great city, you will once again plan to stay with us at the Hilton Antwerp.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colonia, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 25, 2006

Great location. Beautiful building. Lovely rooms. EXCELLENT staff. Delicious breakfast. I would highly recommend this hotel when visiting Antwerp. It had all the ammenities of a big American hotel but with all the charm of a boutique hotel in Antwerp. Best price I got for this hotel was thru Priceline.

Helpful?
3 Thank EileenPalumbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Many thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

I was very pleased to read your very positive comments and am hopeful that when your travels bring you back to our great city, you will once again plan to stay with us at the Hilton Antwerp.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 25, 2006

I had the Ambassador Suite - extra large, concierge-level corner room with views of the square and cathedral. One would think this to be fantastic...think again. Stale decor, offensive service, a miserable corporate-hotel! Much like a stale hospital setting with hospital-flavored food to match. There was a palm plant in my hotel room - enough said!

Stayed April 2006
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, October 17, 2012
Dear Guest,

Thanks for taking the time to share your experience with the fellow travellers of Tripadvisor.

Its a shame you did not appreciate your upgrade to a very spacious suite with a great view and real foilage.

Once again, thank you very much and we wish you continued safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Antwerp Old Town

Property: Hilton Antwerp Old Town
Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Antwerp
#2 Family Hotel in Antwerp
#2 Business Hotel in Antwerp
#4 Romantic Hotel in Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Official Description (provided by the hotel):
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 
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Also Known As:
Hilton Antwerp
Antwerp Hilton

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