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“Recommend with some reservations”

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Leopold Hotel Antwerp
Ranked #7 of 73 Hotels in Antwerp
Certificate of Excellence
Reviewed January 5, 2013

The Hotel Leopold is well situated to Central Station and across the street from a lovely park. It is a bit far, although walking distance to the Grote Markt, Cathedral, Rubenshuis and other points of interest.
We were put in a smoking room, although the door said no smoking and reception did not tell us. or give us a choice. While the reception staff was pleasant, they were clueless about directions, restaurants, and other matters. We paid upfront, which I've never done before, and they started to charge us for breakfast, too, until we explicitly stopped them.

  • Stayed: January 2013, traveled with family
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Thank rosemary201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded January 7, 2013

Dear Guest,

Thank you for your review.

I am happy to read that you enjoyed you stay in Antwerp as well as the friendliness of the staff.

We took good note of your remarks and will keep on working to improve our service where possible.

Once again thank you for your feedback and we are hoping to be welcoming you back soon at the Leopold Hotel Antwerp.

Kind Regards,

Joris Cammaer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 - 327 of 839 reviews

Reviewed December 28, 2012

We took the rooms-only (ie no breakfast) option via expedia.com for 3 nights. This hotel is a little gem in Antwerp. The rooms are cheerfully decorated and well-equipped (iPod docks etc). It's about 10 minutes' walk from the main train station (where the action and noise are) -so a little farther to walk to the city centre - but it's next to a lovely park which has a large pond and cherry trees. I would go back to this hotel.

  • Stayed: April 2012, traveled on business
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Thank rypper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded January 3, 2013

Dear Guest,

Thank you very much for your warm words.

I love your description of our hotel as a Gem...
Couldn't be more perfect looking at our location next to the Diamond Disctrict!

We hope to be welcoming you back soon at the Leopold Hotel Antwerp.

Kind regards,

Joris Cammaer
General Manager

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Reviewed December 28, 2012

We had our in-laws over for Christmas and this hotel in the center of Antwerp was the perfect lodging spot. The room was very nicely decorated, neat and clean and the staff was kind and helpful. The bed and mattress were very comfortable.

Although it is not in the historic center of town, this hotel is very close to it (10 minutes walk) and nearby major tram lines. The central train station is also just 10 minutes away on foot. Be sure to pay that little extra (10€) to have a view on the city park but ask for a room that's higher up (above 3rd floor).

Room Tip: Take the room with park view, above 3rd floor
See more room tips
  • Stayed: December 2012, traveled with family
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Thank ErikVer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded January 25, 2013

Dear Guest,

Thank you very much for sharing your experience about the Leopold Hotel Antwerp with other travelers.

I'm happy to read that your relatives enjoyed their stay in Antwerp and we are already looking forward to their next visit. We will keep a room on a high floor available in order to fully enjoy the view over the City Park.

Kind Regards,

Joris Cammaer
General Manager

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Reviewed December 13, 2012

I overnighted in this hotel in the diamond district of Antwerp recently. Reception warm and welcoming. We arrived quite late but they were still serving very nice food in the bar/lounge. Bar open to at least 11.30. Bedrooms spotless and matress and pillows wonderfully comfortable. Hence a great sleep with no noise. Breakfast starts early and is perfect. Overall a very nice place to stay in Antwerp whether as a tourist or on business.

  • Stayed: December 2012, traveled on business
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Thank voyager067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded December 19, 2012

Dear Guest,

Thank you very much for your warm words.

I'm delighted to read that you enjoyed your stay and we are all looking forward to your next visit to the Leopold Hotel Antwerp.

Kind Regards,

Joris Cammaer
General Manager

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Reviewed December 1, 2012

Stayed for three nights.Booked room with park view.Room 404 is around the corner which has a thumbnail view of the park.If your room is not facing the park you are not getting a proper view of the park.Request a room higher up otherwise forget about it.Also on my first night stay the room had neither slippers or bathrobe.Bed very comfortable and nicely decorated.Another negative;
found human hair in fridge.Breakfast excellent.Having stayed there on four occasions,once when the hotel was called the Carlton,my recent stay was disappointing.

  • Stayed: November 2012, traveled solo
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1  Thank DublinLuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded December 5, 2012

Dear Guest,

Thank you very much for your review.
First of all I would like to offer you my apologies for the inconveniences that occurred during your stay.

We had a closer look at room 404 and your remark about the Park View is correct. We have immediately changed the rooms with number 4 in our system and they are no longer sold as Park View Rooms. Thank you for bringing this under our attention.

The other two points I have discussed with the concerned department. We have taken the necessary measures to prevent this from happening in the future.

We hope to be welcoming you back on your 5th stay in the near future!

Kind Regards,

Joris Cammaer
General Manager

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Reviewed November 21, 2012

Had to stay overnight in Antwerp for a plant visit and was looking for a hotel close to the railway station.

Looked on Tripadvisor and went for this hotel. It was perfect in any way! Good location, warm and friendly staff, very comfortable bed and very nice buffet at breakfast. Appreciated the coffee very much… !

I highly recommend this hotel and next time I need to be in Antwerp it will be at the Leopold again.

Stayed: November 2012, traveled solo
Thank Bamb0084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded November 23, 2012

Dear Guest,

A warm thank you for the very positive review of the Leopold Hotel Antwerp and the services we offer.

Our hotel is, as you mention, very well located. Both the station as the city center can easily be reached by foot.

We are looking forward to your next trip to Antwerp!

Kind Regards,

Joris Cammaer
General Manager

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Reviewed November 7, 2012 via mobile

Very warm welcome. Professional. Helpfull. Well located hotel. Quiet room. Nice park view. Excellent And full buffet breakfast. Nice, quick bar lounge menu. Good Quality.
Close to railways station. Easy walking distance to city And shopping Center.

  • Stayed: November 2012
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2  Thank marcv8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JorisCammaer, General Manager at Leopold Hotel Antwerp, responded to this reviewResponded November 12, 2012

Dear Guest,

A big thank you!

Great to read that you gave us the maximum score of 5/5..., our aim for every guest staying at the Leopold Hotel Antwerp.

We are looking forward to welcoming you back soon.

Kind Regards,

Joris Cammaer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Leopold Hotel Antwerp

Address: Quinten Matsijslei 25, Antwerp 2018, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Antwerp
#4 Luxury Hotel in Antwerp
#5 Romantic Hotel in Antwerp
#6 Business Hotel in Antwerp
Price Range: $103 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leopold Hotel Antwerp 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Leopold Hotel Antwerp(former Carlton Hotel) has undergone a complete refurbishment and metamorphosis in 2009. Our 127 fully renovated guest rooms offer high quality Hypnos beds with a minimum size of 180 cm. The spacious rooms are decorated in hip, yet warm colour schemes, free Wifi. Leopold Hotel Antwerp is a contemporary 4 star hotel offering friendly and flexible service, all day food & drinks in a loungy atmosphere. The Leopold is all you may expect from a city centre boutique hotel. It's smart and sophisticated yet fun and just that little bit quirky ... more   less 
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Also Known As:
Antwerp Leopold Hotel

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