There are times when you walk into a Hotel room and you actually get surprised at the size and value of the Hotel, this was one of them in a positive way. Great location with 2min walk to the Central Station and 5min to the main shopping strip. Rooms were large for Europe, well serviced and “very nice” overall.
Okay some of the negatives but nothing that would suggest to go elsewhere, just brought it down from 5 stars to 4, which is still an awesome rating. We stayed in two rooms 403 and 406 and both were on the street side, which was very very noisy at night. They were doing construction across the road and it started at 6:45am and the noise form the taxi’s and cars, never seemed to get quiet until 11pm. Unfortunately they had a banner right near my window, the fluttering was rather annoying at night when it was windy, but I got used to it. The air con and room seemed very cold no matter what the setting 25C or 26+ but it’s easy to an extra wear a top or duck under the blankets whilst in the room. I mentioned this to the staff, but they just said change the settings.
I felt the two staff members at reception I dealt with could have been more friendly and didn’t seem knowledgeable in English or even in Dutch which I can speak. Whether it was the air con, or knowledge of the local area on both occasions, I would classify their responses as disappointing.
Last negatives is City Tax, though I know Hotels have to charge this, it did come as a surprise at checkout. Many hotels have a sign on the front desk so it’s clear to the customer on check in and you can be prepared for it.
But overall this is a great Hotel with good in room facilities, spacious, clean and a great location. External noise was really the only drawback.
- Official Description (provided by the hotel):
- Antwerp City Hotel: In the heart of Antwerp's diamond district you will find the Antwerp City Hotel. A mere stone's throw away from the Meir, train station and Antwerp's diamond exchange, this hotel truly does have a dynamic location, which is ideal for those guests wishing to combine business with pleasure. Sleep: All 70 rooms are very spacious and equipped with free wireless Internet. Each room has air-conditioning, a 47 inch flat screen TV with international satellite channels, a safe and coffee and tea making facilities. Breakfast & dinner: The extensive breakfast buffet is served in the hip and colorful breakfast room. To have lunch or dinner you can visit one of the many restaurants in the city. Meetings: Antwerp City Center Hotel has two boardrooms for 10-15 persons. Both meeting rooms are equipped with direct day light, air conditioning and free wireless Internet. Antwerp: The Antwerp City Hotel is located in the diamond district with many tourist attractions such as the Town Square, the Cathedral of Our Lady, the Antwerp Zoo, the Rubens House and the Fashion Museum, all of which are within walking distance. The MAS(in Dutch "Museum aan de Stroom") and the Red Star Line museum are located 15 minutes by bus. Shopaholics must visit the famous Antwerp shopping street "Meir". For more information about the surroundings of Antwerp. ... more less
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- Also Known As:
- Alfa Empire Antwerp
- Hotel Alfa Empire