What a refreshing change from typical business class hotels, with impersonal service & atmosphere. Stayed four nights in July 2009. Quality is fine, pricing is good (I understand they always bundle breakfast by default too … including a ‘English’) & the location is a few minutes easy walk from the main railway & bus stations. The hotel is located down a quiet side street but with plenty of bars & cafés within a 100m metres.
The reception desk staff at the Residence were first rate & extremely helpful regarding assistance, advice, and local sites / travel information. Had a problem with a sticking bathroom door (don’t ask) – reception called out a maintenance guy to us at 8:30pm. As a repair was required we were immediately upgraded to a suite as recompense of the disruption.
Only negative, as we stayed in freakishly hot July, the rooms do need aircon .. .but again the helpful staff provided a fan immediately upon request. This hotel is worthy of the star rating.Would rate this hotel highly & would stay again.
- Official Description (provided by the hotel):
- Six story hotel with cozy wine bar located in city center; 4 km from Deurne (ANR) airport & 40 km to Brussels BRU airport. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Antwerpen Centrum Opera Hotel Antwerp
- Residence Hotel Antwerp