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“Suits its purpose”

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Ibis Budget Antwerpen Port
Ranked #34 of 72 Hotels in Antwerp
GreenLeadersBronze level
Zwolle, The Netherlands
Level Contributor
92 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Suits its purpose”
Reviewed February 15, 2013

Good solution for a short stay and you just need a place to sleep. You get what you can expect from this type of hotel. Basic, clean room with all the stuff you need but in the most simple form. Especially the polyester shower cabin seems to be the trademark.
Don't expect a nice environment and only to be considered when you come by car.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBObackNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanMngr, Directeur général at Ibis Budget Antwerpen Port, responded to this review, February 18, 2013
Dear Customer,

Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Antwerpen Port.

ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us.

We are looking forward to welcoming you again soon at one of our hotels.

Sincerely,

Stephan Vanwingene, general Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
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Bergamo
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed February 1, 2013

We stayed only for one night in August 2012 during a tour in Netherlands and Belgium.
We often sleep in Etap hotels (now Ibis Budget) and we always stay very well, but in this hotel, newly and recently, the air conditioning worked very badly (the room was hot).
The window was fixed (not to be completely open); staff was unprofessional and the problem was not solved.
Hotel is out of town; stay here if you have a car.
We will choose again in the future Etap, Ibis and Ibis budget hotels, but I hope that for this hotel the problems will be solved.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaVio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan V, Directeur général at Ibis Budget Antwerpen Port, responded to this review, February 3, 2013
Dear Customer,

Thank you for taking the time to write to us following your stay at ibis budget Antwerpen Port.

We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology.

ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us.

The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter.

We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty.

Sincerely yours,

Stephan Vanwingene
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Antwerp hotels

Utrecht
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2012

The room was clean and everything you need is there, but the bed was terrible. It's a good hotel but a little bit expensive for what you're getting. We paid 48 euro's for the night and an additional 15,00 for 2p breakfast. The €15,00 for breakfast wasn't worth it, because it was a bit too simple & basic. No eggs or croissants for example, only simple toast. Next time I will stay in a hotel which has breakfast included in de room-for-one-night-price, because then I will also pay +/- €70 euro's, but then I get a little bit more.

Good hotel with horrible beds, only good for one night.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetermeer, The Netherlands
1 review
Reviewed November 19, 2012

At first, the room I got did look clean. However, when pulling the blankets, I found all those hairs on the bed from the previous occupant. Quite filthy. Luckily, the receptionist apologized and provided me with a new room. After this initial hiccup, I had no more trouble with cleanliness.

It's really well located if you're by car. However, if you want to go to Antwerp city center, then this might not be the place to be (I was there for Business in the near vicinity, which made the location perfect for me). Overall, this hotel is really good if all you need is clean and small place to stay for not too much money. Not suitable for people sharing a room that do mind to see each other naked. One more thing, the shower cubicle isn't a very private place to be in the hotel, i.e. a glass door is the only thing separating you from the room (so couples okay, colleagues probably not okay).

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fverhoef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bretagne d'Armagnac
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2012

Everything left in room has been removed before end of stay.
The cleaning equipe is not under managements control.
this attitude makes staying in this a hotel a bloody annoying and expensive experience.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dirk V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan V, Directeur général at Ibis Budget Antwerpen Port, responded to this review, October 31, 2012
Dear Guest,

We apologise for the mistake made by our cleaning team.
This is not the appropiate way to handle the belongings of our guests.

Can you please contact me in order to settle this matter.

Best regards,

Stephan Vanwingene
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget Antwerpen Port

Property: Ibis Budget Antwerpen Port
Address: Luithagen Haven 6A, Antwerp 2030, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #34 of 72 Hotels in Antwerp
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ibis Budget Antwerpen Port 1*
Number of rooms: 105
Official Description (provided by the hotel):
Ibis budget Antwerpen Port is located in the harbour district, 5 km from the city centre and close to major road highways. The hotel is close to the Sportpaleis, the Metropolis cinema complex and the famous area 'het Eilandje'. This is the perfect base todiscover the MAS (Museum aan de Stroom) or to discover the rich nightlife. Enjoy our modern, comfortable rooms and delicious breakfast, all for a low price. Free parking and WiFi are available. ... more   less 
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