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“Good and decent hotel”

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Best Western Hotel Docklands
Ranked #28 of 73 Hotels in Antwerp
Reviewed February 21, 2014

The hotel surprised me a lot. It was just a walking distance away from the places i needed to go. The rooms were great and the big breakfast was excellent. The complementary coffee was a good bonus as well. A very good price / quality hotel.

Stayed: February 2014, traveled with friends
Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 49 of 209 reviews

Reviewed February 5, 2014

We stayed there one night to attend a concert in Sportpaleis. Free parking in the street, clean rooms with good bed and nice design. Perfect breakfast with fresh orange juice, eggs to cook, ... Super friendly staff. If you need to go to the sportpaleis, a taxi will bring you there in 10 minutes and for 10 euros.

Stayed: January 2014, traveled as a couple
Thank aliaslili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

We stayed at the hotel before/during Christmas and were pleasantly surprised. The hotel is in a former harbor area where also a lot of new accomodations are built. The hotel in itself is opened in 2012. It offers free (in the street parking), free coffee/tea/hot chocolate services on each hotel floor and excellent wifi connection. It is a Best Western hotel but the breakfast was from an upper class standard and very healthy choices were available ( bonus, as this is rarely the case in hotels). Fresh orange juice, choices of fresh bread, sweets, selection of saucages, cheese and salads. Also boil your own egg and superb coffee machine. The reception area has a lounge for bar services, a good tv area/ reading area.

It is a 10 / 15 minute walk to the city center. You can take various routes. Antwerp is great for musea, chocolate and shopping, but also excellent restaurants and cinemas can be found. You can enjoy long, vivid days in Antwerp!

Receptionists/hosts were very kind and helpful.

Room has all you need and because you are a bit farther away from the city center, no outside noices were heard! Slept excellent!

  • Stayed: December 2013, traveled with family
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Thank Jolanda_Lam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

What you see is what you get. The area isn't a lively one, free parking is a big plus for most, but you have to take you car to get to the center. The rooms are okay, bathrooms are basic, but what do you expect. Breakfast is the standard buffet, but nothing great or fresh. A big surprise was the free coffee/tea machines on the floor near the elevators.

  • Stayed: November 2013, traveled as a couple
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Thank Udaipur2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

I have stayed at this hotel several times before, and always found it to be ok. The hotel still is, but the area around it isn't any more. On the first night of my stay here I had the window of my car, which was parked very near the hotel, smashed and my satnav stolen. The satnav wasn't obviously on display, it was hidden in the car, but the local police told me that in the last year this has sadly become a very high crime area. There is no secure parking at the hotel and the side streets where you have to park are all deserted at night as they are mainly warehouses and not residential.

The hotel is comfortable and reasonable, and I've always found the rooms to be ok too. But unfortunately this will be the last time I stay there as I cannot risk my car being broken into again, I'll find somewhere with secure parking next time.

  • Stayed: November 2013, traveled solo
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1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

When i arrived at this hotel it was early hours of the morning and it was CLOSED! This was hugely dissapointing as i dont know of many hotels which close at 10.30pm. We were left outside in the cold for a good 3 hours with no greeting or anyway of getting into the hotel. When we did finally get let in, it was 7.30am and we were met by a very RUDE and ignorant woman who was working on reception. Not only was she rude but she was so busy with the breakfast she didnt give us a 2nd thought and left us sitting in reception for 2 hours. If your looking for somewhere to stay with family or young children, i strongly advise you find somewhere else to stay as i had a phone stolen from the reception and i strongly pressume it was by the receptionist. When i asked to speak to the manager and watch CCTV which was clearly overlooking the entire reception i was told 'you should be more responsible' which strongly leads me to believe they had something to hide!

  • Stayed: August 2013, traveled as a couple
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1  Thank Bullett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

I booked this hotel and the read some reviews on TripAdvisor and thought OMG what have i booked. Although i had no need to worry, People say the rooms are small and compact but they are not at all the room was big enough easy to walk around the room and some space free, also the shower room also good size. Yes the Air-con does not have air-con but why would it its in Belgium we have good weather maximum 1 week a year. The rooms were very nice and clean and either recently refurbished or kept very tidy and clean. I had a room at the front of the hotel room 101, People on other reviews say they got no sleep as it was so noisy from music etc from other bars, either i am deaf because i heard nothing and had my window open all night?? The breakfast was very nice considering it was free, everything you could need, scrambled egg, sausages, bacon, cheeses, jams, ham, chicken etc, cereal, yogurt's, bread rolls and bread, muffins, juices, coffee, tea even fresh orange if you wanted to do it yourself, croissant, chocolate croissant sorry if i missed anything. Also you get free wifi and the small safe in the room is free, big enough to get an IPAD in just. Its about 10 minutes cycle to the meir shopping street, but the location is great for the evening near all bars and clubs etc. Don't listen to the bad reviews give it a go, you will enjoy, for the price this is excellent, stayed in the Hilton in the groeenplats and did not like this is much better, on price, and free extras you get like breakfast and wifi. The lady on reception was also very nice too. I will stay in this hotel again if there is availability when i want to stay, see you again soon.

Room Tip: I think the standard rooms are bigger and better than the balcony rooms, and cheaper
See more room tips
  • Stayed: August 2013, traveled solo
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1  Thank CoventryCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Docklands

Address: Kempischdok-Westkaai 84-90, Antwerp 2000, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #28 of 73 Hotels in Antwerp
Price Range: $91 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Docklands 3*
Number of rooms: 38
Official Description (provided by the hotel):
In the northern part of Antwerp, Hotel Docklands offers modern rooms 3 km from the historical centre with the Town Square and City Hall. It offers free WiFi. Londenstraat Tram Stop gives guests direct access to the centre at 100 m from the hotel. The rooms at Best Western Hotel Docklands all feature a flat-screen TV, a telephone and a desk. Some of the rooms come with harbour views. Each room has a private bathroom with a hairdryer and free toiletries. Tea, chocolate milk and coffee are offered free of charge on each floor. Guests can enjoy an extensive buffet breakfast daily or make use of the packed lunch service when going sightseeing for the day. Public transport is available at 100 m from Best Western Docklands, offering easy access to Antwerp Zoo, Central Station and the centre. The MAS museum is less than a 10-minute walk away. Antwerp District is a great choice for travellers interested in beer, restaurants and museums. We speak your language! ... more   less 
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