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Traveler rating
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All reviews living room ironing room free coffee den haag separate toilet city centre shopping area microwave oven large tv q park rooms are spacious excellent location central station bath and shower lounge area albert heijn very nice hotel
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Reviewed April 26, 2017 via mobile

Great location if you like to shop! Right opposite De Bijenkorf, Hema & many more.
Basic hotel but modern decoration. Good basic breakfast. Friendly staff. Clean large suites with coffee making facilities. Will stay there again. Taxi service ok but not close to hotel but walking distance from most attractions.

Date of stay: April 2017
Trip type: Traveled on business
Thank Snowball71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRullens, Guest Relations Manager at Novotel Suites Den Haag City Centre, responded to this reviewResponded May 18, 2017

Dear Guest,

Thank you for taken the time to write this review,

Our locations is as you write perfect with all those shops and restaurants around the hotel.

We are delighted to read that you would like to stay with us again. Please contact us if you would like to make a new reservation so we know you will be visiting our hotel again.

Again thank you for your time and we will see you soon!

Warm Regards,

Malou Roda
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2017

Room tip: Bring your own hair dryer as the one supplied in the room does not work well. The kitchenette is nice but is missing a bottle opener so be prepared.
Date of stay: April 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DRullens, Guest Relations Manager at Novotel Suites Den Haag City Centre, responded to this reviewResponded April 28, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 25, 2017 via mobile

Well located close to the Centre and opening out to a main shopping street . Rooms are large by European standards and comfortable . Separate WC , shower and bath tub Areas are a good convenience , but wish the partition of the bedroom with the bathing areas was not just a curtain - always find this disconcerting ! Not much of a hire but at least windows that let in natural light .
The lobby area is cheerful and coffee and fruit are on the house any time . Wifi is free for all .The breakfast buffet is pretty standard ( they don't do omelettes on request , which is a downer! ) but the fresh orange juice squeezer is a nice touch .

Date of stay: April 2017
Trip type: Traveled on business
Thank madhav24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2017

Like many other reviewers have said, this Novotel is in a fantastic location. Bang in the middle of shopping area, you step outside directly into the city centre. 10 minutes walk from the Central station, it was easy to find. My husband and I stayed here with our 11 year old son; room was modern and spacious and worked well as a family. Clean and modern, shower however didn't hold a steady temperature. Also, there is significant building work in the large building directly next door, and our room overlooked this, and there was some noise from this. We paid extra for breakfast, but weren't given enough breakfast tokens. We were given 4 tokens for 4 nights, and assumed we needed one per day. But no; it's one per adult per day... which we found out when we were refused breakfast day one and had to argue our case, then go to reception. Also, 3 of the 4 days there was no clean cutlery or bowls at breakfast! Breakfast is served in the 'living room'; the only communal area which got very busy at breakfast with very few seats available. Overall it was a good stay in a great location, but definitely could have been better.

Room tip: Ask for a room facing away from the building works
Date of stay: April 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank lindampinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2017 via mobile

Had a great 4-night stay here. The suite was spacious and well laid out,
the hotel's an easy walk from both HS and Central train stations, and all major tourist attractions. There's free tea/coffee machine, fruit, and (sometimes) cake, in reception. Staff are helpful and friendly and quick to help with any issues (we had a problem with the door of our room).

If you're staying for more than one night you can choose to not have your room cleaned and you get a €5 voucher for the hotel food menu which is good if you're on a budget - the food is decent but not the best - though we only tried the toastie and fries. Didn't have breakfast at the hotel.

It was a bit weird that there was no crockery/cutlery in the suites but you can borrow this from reception and there is a great Albert Heijn supermarket almost opposite the hotel.

I loved the concept of the open reception/lounge area and the suite amenities were great. I would definitely stay at this hotel again.

Date of stay: April 2017
Trip type: Traveled as a couple
1  Thank sunstarrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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