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“Good location, clean room”

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Ibis Den Haag City Centre
Ranked #13 of 68 Hotels in The Hague
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 25, 2014 via mobile

I stayed a few nights for business purposes in den haag. the location is ideal. close to some restaurant and shop, and not too far to reach the train station. service of hotel staff was very good, friendly and fast. after a tiring long trip, speed of check in at the front desk was very pleasant

  • Stayed: May 2013
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1  Thank Prima79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 27, 2014

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to welcome you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 - 269 of 1,026 reviews

Reviewed April 18, 2014

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Alexander K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 20, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 15, 2014

The hotel is centrally located closely the central market of The Hague. The rooms are reasonably sized, comfortable beds and fully equipped. You need to give a deposit of 20 EUR to get a boiler in the room. The rooms are sprayed with a strong air fresher. Open the windows to properly ventilate the room before you sleep if you do not wish to wake up with a headache. The staff is very friendly, service oriented and extremely helpful. There are shops nearby, nice cafes and shopping centres. The central market train station is nearby (3 min walking distance).

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Davincicode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 20, 2014

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope to welcome you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

If you want to be at the heart of the city center and you are not very picky with hotel facilities, this is your hotel. Basic environment, tiny rooms and bathroom, affordable prices and average service. The first day my room was not cleaned but on the positive the nice reception staff was very helpful in printing the train schedule to Schipol. The breakfast is very basic but enough to fill not fancy stomachs!

Stayed: April 2014, traveled on business
Thank Libreta27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 20, 2014

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope to welcome you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

Oh were do I start.....
My experience at this hotel was awful. I know you get what you pay for but this place was just ridiculous.
The room was super tiny and basic and did not have a chair. The bedding had hairs on it and not very comfortable. The bathroom and shower were an experience unto itself. I felt like I was in a porta potty...the whole bathroom was raised from the rest of the floor. The shower stunk when we used it and the drain was seriously clogged with hairs. I get thoroughly grossed out when other people's hair float in the water of a shower. :(
The worst part of the experience was the temperature control. The room was incredibly stuffy due to the fact that the fan only spat out heat. The room was already warm enough. We opened the window hoping for some fresh cool air but it only opened a crack. My husband called the front desk to ask about AC or a fan as there was a head unit in the room. They said we couldn't use the AC....called it "climate control".
The only positive attribute about this hotel was that it was very central to the Haag.

  • Stayed: April 2014, traveled as a couple
    • Value
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1  Thank purpleladyslippers8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 20, 2014

Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Unfortunately it is not possible to trace your reservation, therefor we would like to ask you if you please can contact us, so we can talk about your comments and find a good solution?

Thank you in advance.

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Reviewed April 4, 2014

The hotel's location is probably the best you can get in The Hague. You can walk from there to all the main attractions of the centre of the town.
The room is OK, the bed is good. The cupboard and the shower/toilet are a bit small.
The staff is professional and pleasant. The wireless WIFI, free of charge, is good, but might be too weak if you use a smartphone and you are not close to the router.
There is a nice buffet breakfast with good coffee.
I liked the place a lot..

  • Stayed: April 2014, traveled on business
    • Value
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Thank Massoud010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 6, 2014

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

Hotel ibis was a good deal i thought at 235 euros for a twin room for 2 for 4 nights worked out to around a 70% discount on initial list price, Excellent breakfast too only thing that I thought let it down was the sausages but had a great choice apart from that with healthy options too as well as meat. Nice coffee as much as you wanted which was a lot here due to no kettel in the room.. The room was basic but clean with a good tv, The one thing it could of done with was a kettle to make coffee or tea, for my friend this was quite an issue as he dosent like soft drinks. I would happily stay here again for what worked out at about 117 euros per person for four nights.

  • Stayed: May 2013, traveled with friends
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Thank Martyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this reviewResponded April 6, 2014

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

It is possible to borrow a kettle at the reception, with some coffee and tea for the next time.

I will share your comments with our team.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Den Haag City Centre

Address: Jan Hendrikstraat 10 | Den Haag, 2512 GL, The Hague, The Netherlands
Location: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#4 Best Value Hotel in The Hague
#10 Green Hotel in The Hague
Price Range: $75 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Den Haag City Centre 3*
Number of rooms: 197
Official Description (provided by the hotel):
The Ibis Den Haag City Centre is ideally located, close to the Parliament and a few minutes by public transport from Central Station. Easily accessible from the A12 motorway.The hotel is 45 km from Amsterdam Schiphol Airport and 25 km from Rotterdam. Book one of our 197 non smoking rooms with aircooling system and make use of our facilities, including a restaurant, 24 hour snack service and use of FREE WiFi Internet access.Public parking nearby (paid service).Our hotel is entirely non smoking! ... more   less 
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Also Known As:
Ibis Den Haag City Centre Hotel The Hague
Ibis The Hague
Accor The Hague

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