Located in the heart of den Haag, this hotel is comfortable and clean. The receptionist was exceedingly polite and helpful and like most Dutch people, spoke English fluently.
The room was average in size, had pleasant decor, a queen size bed, nice bathroom, minibar, trouser press, iron, safe, free WiFi, plenty of towels, work area and a flatscreen TV. There were BBC channels and other languages available as well as radio. A note of warning to parents with younger children - there is an adult channel that is free to view and leaves nothing to the imagination.
The bathroom had a bath as well as a separate shower that was nice and powerful. The twin toilet roll holder was set very close to the toilet though. I had a problem with the bed insomuch as it has a memory foam mattress. This was the first time I had slept on such a mattress and it seemed to dip towards the middle of the bed making it as though I was sleeping on an incline. There were 2 of these mattresses on the bed. The pillows were also memory foam. My preference is still for duck & goose filling in a pillow and a good hard sprung mattress but I am sure this memory foam will suit many others.
I ordered breakfast in my room and it was classic Dutch with cold meats and cheese as well as scrambled egg and fruit. There is a small charge for room service of €4.50 and it arrived on time.
Checking out was done in less than a minute and was very efficient.
I love this city but because of the bed would choose a different hotel next time. Everything else was very good.
- Official Description (provided by the hotel):
- Charming boutique hotel located in the city centre of The Hague. ... more less
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- Also Known As:
- Hotel Carlton Ambassador
- Carlton Ambassador The Hague