Hotel new Babylon
It is renovated or new hotel, and its external look is nice. Good location near den haag central station, convenient for public transport.
One strange odd thing: no hotel access was properly planned to arrive directly in the shopping centre below, also new.
Inside the hotel decoration is rather standard. And nothing particular. The hotel rooms are standard too. Clean, ok.
Even new small maintenance has to be better tracked: toilet paper support not well fixed, hole in the toilet wall, no bed lamp bulbs working... Some moisture and dirts at the bottom of the shower glass panel.
Slippery shower. The shower is inside a bathtub. And therefore it has a slippery floor...
We were at level 9 and had a nice view over the city.
The aircon was not possible to be stopped. Big noise ongoing in the ventilation system during all our stay: very annoying. That can be heard in the room and toilet. So take your earplugs... Nothing to be done according reception.
TV system: hotel interface outdated, no smartTV ( impossible to connect your USB drive), no international channels such as French or Italian or Arabic or Russian... No CNN, nor international movie channel (eg hbo)... Good point with 2 Chinese channels. However, no high resolution TV, nor large screen. Older generation. A pity, since a new or renovated hotel.
In the room, we hear people in the corridor, not enough sound proof.
Housecleaning is very annoying, its management need to be clearly improved: when we came back at 14:45, during two days, the room was not done... Even though we mentioned at reception that our room was free to be done... Not professional.
Service: rather basic, not smily enough, rather neutral. Not listening properly to customers. No particular welcome.
When we asked a late check out on Sunday, it was first given as a paid service!
No spa, no sauna, no hotel fitness. For fitness, you could pay an extra and go in the shopping mall fitness centre. Why not included for hotel guests?
The last day, we received a questionnaire... In Dutch. So we could not answer...
No major loyalty program...
Why this hotel is a 4* is a mystery... For us, it is clearly and simply a 3* one. A good 3 star Well located.
- Official Description (provided by the hotel):
- Hampshire Hotel - Babylon Den Haag is situated next to the main train station, in the midst of the bustling city life, with across the street an oasis of peace in the beautiful Haagsche Park. This modern 4-star hotel has a prominent reputation for outstanding service and quality comfort. Bright and spacious rooms and a warmly decorated restaurant and lounge provide guests with inviting spaces to dine and unwind. The hotel is ideally located in the heart of town, Den Haag's main attractions are easily reached. With the station providing direct links to Schiphol and the beach just 10 minutes away, this is the ideal hotel for business and leisure travellers alike. Certified with the Golden Green Key. ... more less
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- Also Known As:
- Eden Babylon The Hague
- The Hague Eden Babylon