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Review of Hilton The Hague

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Hilton The Hague
Ranked #1 of 68 Hotels in The Hague
Certificate of Excellence
Reviewed October 1, 2013

Fantastic hotel on the outskirts of the touristic district.

PROS:
- Great service in the lobby
- Fantastic service in the executive lobby. Friendly, smiling and attentive. Variety of drinks and food.
- Superb executive floor rooms. Modern design, not too spacious but very nice and comfortable. Clean and fresh.
- Very good location on the outskirts of the historical district with most of the landmarks within walking distance.

CONS:
- Parking was full for the duration of our stay (2 days). Had to self park on the street or use their Valet

Beware! hungry seagulls will steal food from your plate on the executive lounge terrace! :)

Room Tip: Executive floor highly recommendable.
  • Stayed: August 2013, traveled as a couple
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Thank PawelMu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded October 8, 2013

Dear Guest,

It was a real pleasure to read your comment on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that you had an enjoyable stay with us and that you liked our Executive terrace and food in the Executive Lounge.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 - 696 of 1,649 reviews

Reviewed September 27, 2013

Very professional, very conveniently situated, quiet and very well maintained, fast internet access, extremely friendly service and a number one choice for both business or pleasure travellers. Absolutely recommended for a smooth, no hassle, high standard five star experience.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Ilonka V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded September 30, 2013

Dear Guest,

Thank you very much for your nice review on TripAdvisor regarding your stay in Hilton The Hague. I am pleased to read that you had a most enjoyable stay with us and that our team did a great job. I have shared your compliments with them.

Kind regards,
Jolijn Zeeuwen
Hilton The Hague

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

Very nice staff greeting at reception. Clean and modern European style lobby. Rooms were nice and comfortable but not exceptional. WiFi worked well but not included. Bathroom was well appointed and clean, good shower pressure.

  • Stayed: August 2013, traveled on business
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2  Thank TheMulv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded September 25, 2013

Dear Guest,

Thank you very much for your review on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that you had an enjoyable stay with us and that you liked our bathroom and shower.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

I attended a four day conference at the Hilton, so got a good feel for all aspects of the hotel. What was a standout was the staff and service from front desk, to room service, wait staff and functions staff. At one stage, when I was in need of an ATM that would accept international cards, the business centre receptionist offered to take me to it, but I told her a map would be good enough. She printed one out and it was actually not a short walk, as she would have known. The rooms are sleek and modern and the hotel itself well situated in the old part of town.
In all, a great stay and a hotel to be highly recommended.

  • Stayed: September 2013, traveled on business
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1  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded September 30, 2013

Dear Guest,

Thank you for your nice review on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that you had a pleasant stay with us. We would like our guests to consider our hotel as a home away from home and it is very nice to read that we did succeed.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague

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Reviewed September 15, 2013

My boyfriend booked a night at the Hilton in our hometown of The Hague as a surprise for my birthday. What a good idea! The staff is exceptionally friendly and really makes you feel welcome. The room was beautiful, big bathroom, good bed and pillows, bathrobes etc. My boyfriend went to the gym; free water, apples and towels. Breakfast was good, plenty of choice and restaurant Pearl is a nice place to sit. I saw in other comments that the general manager reads all the comments. So could you please give our compliments and warm regards to Jorg from Reception, he is such a friendly service-minded employee!
I can recommend this hotel to everyone and would love to go back!

  • Stayed: September 2013, traveled as a couple
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Thank maudtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded September 17, 2013

Dear Guest,

It was a real pleasure to read your comments on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that you had a most enjoyable stay with us and that our team did a great job. I have shared your compliments with them, also with Jorg.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

We booked a standard room with breakfast at the Hilton Den Haag and received a free upgrade to a suite. Excellent service, beautiful and spacious rooms, friendly and professional staff, great breakfast buffet and the hotel is spotless. Without a doubt the best hotel in this area, and maybe even in The Netherlands.

  • Stayed: October 2012, traveled as a couple
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Thank Renootje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded September 17, 2013

Dear Guest,

Thank you for your positive review on TripAdvisor regarding your stay with us in Hilton The Hague. I am very pleased to read you had a nice time in our hotel. I will forward your compliments to our staff.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

The hotel has always provided a good experience, however they seem to have become rather complacent recently. Standards have definately lowered as a consequence. Billing problems (charged for services I didn't request), security key access problems (locked out of room, lounge coninually), breakfast service (slow to non existant).

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank wheeeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this reviewResponded September 12, 2013

Dear Guest,

Thank you for your comment on TripAdvisor regarding your stay with us in Hilton The Hague. Please, be assured we will discuss your remarks within our team, your detailed feedback is very beneficial to continue to improve our facilities and services.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton The Hague

Address: Zeestraat 35, 2518 AA, The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in The Hague
#1 Luxury Hotel in The Hague
#1 Family Hotel in The Hague
#2 Romantic Hotel in The Hague
Price Range: $156 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton The Hague 5*
Number of rooms: 195
Official Description (provided by the hotel):
Stay at Hilton The Hague, situated in the historic city center and embassy quarter, just a few steps from the Dutch Parliament, close to high-end shopping and many famous museums. The Hague Central train station is located five minutes from the hotel, offering connections to Rotterdam-The Hague Airport, Amsterdam Airport Schiphol, and the city centers of Amsterdam and Rotterdam. Amsterdam Airport Schiphol is just 30 minutes away and easily accessible by train and car. The Hague's famous museums, palaces and bustling squares are within minutes from this centrally located hotel. Set in the former head office of Dutch Post, the hotel features great suites and the city’s most spacious guest rooms. Relax after a busy day in contemporary surroundings at Hilton The Hague. Sip a chilled Dutch beer at Bar SPARK's brand new waterside terrace, and savor French cuisine with a local touch at Restaurant Pearl. Meet with friends in the hotel lobby and join us at our coffee corner in the lobby serving Starbucks drinks. Dine alfresco on the terrace. As an additional service to its Guests, the hotel offers complimentary WiFi in all public areas. Maintain your fitness regime at the 24-hour complimentary fitness center. Stay connected with friends and family using high-speed wireless internet access. Enjoy the contemporary design and host a stylish business meeting or social event at Hilton The Hague. Choose from 11 versatile meeting rooms or the ballroom 'The Mesdag', accommodating up to 320 Guests. All meeting rooms feature natural daylight, individual air-conditioning and are equipped with modern A/V equipment. ... more   less 
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Also Known As:
Hilton The Hague Hotel The Hague

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