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“Oh WOW - best Hilton we've stayed at” 5 of 5 bubbles
Review of Hilton The Hague

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Hilton The Hague
Ranked #1 of 67 Hotels in The Hague
Certificate of Excellence
Helsinki, Finland
Level Contributor
419 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
“Oh WOW – best Hilton we've stayed at”
5 of 5 bubbles Reviewed August 23, 2013

This was quite a find: usually we prefer to stay at smaller and/or independent hotels, but based on all the reviews we picked the Hilton. And we were so happy we did that: this is definitely a notch above the standard, with exceptionally friendly staff, well maintained rooms and a great building (which might not look much on the outside, but when you are enjoying a prosecco on the top floor you will agree). Our room also had a gorgeous balcony with views over the city.

Although we live in the Netherlands and have been to the Hague before, we really enjoyed the map they provide with a walking tour, and enjoyed chatting with the staff. We also liked our dinner at the Pearl restaurant, which we picked as we were traveling with our small infant. VERY highly recommended!

Room Tip: Executive floor is worth the premium.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LassiK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, September 3, 2013
Dear Sir,

Thank you for your kind words on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that you had a most enjoyable stay with us. Thank you for the compliments regarding our balcony and Executive Lounge/floor.


Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,481 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
105 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

Booked a room on the Executive floor and made us of the lounge and gym facilities, both of which were good. The hotel is very nicely decorated, luxurious rooms with all amenities which you will need. The restaurant was OK but not terriffic, however the hotel is close to a beautiful part of the city with lots of great restaurants. Service is efficient and friendly.
Fast internet and car parking are expensive.

  • Stayed August 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JDE260767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, September 3, 2013
Dear Guest,

Thank you for your nice review on TripAdvisor regarding your stay with us in Hilton The Hague.
I am pleased to read that overall you had a most enjoyable stay with us.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 17, 2013

The staff was exceptional at check-in and check-out. The rooms are very nicely decorated, very quiet and the location is excellent for viewing the city. They provide a map with a walking tour of the sights that can be covered in a half-day or less.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FC64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, August 19, 2013
Dear Guest,

I am very pleased to read that you had a most enjoyable stay with us in Hilton The Hague. Thank you for your compliments regarding your recent stay at TripAdvisor.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port of Spain, Trinidad and Tobago
1 review
5 of 5 bubbles Reviewed August 13, 2013

My wife and I stayed 3 nights in Mid May and five nights in early August when I was in The Hague on business. The Hotel is very convenient for the Peace Palace and for the town.The hotel service is exceptionally efficient, helpful and friendly. We slept very well in our quiet spotless accommodation. The hotel provided very good value.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, August 14, 2013
Dear Guest,

It was a real pleasure to read your comments on TripAdvisor regarding your stay with us in Hilton The Hague. I will forward your compliments to my team.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 12, 2013

We had a good stay at this hotel - great rooms and friendly staff. Also a good location for seeing the city. However, for a hotel of this standard, service was inconsistent and forgetful. Staff were young, at times enthusiastic but seemed to be unsupervised and very prone to forgetting requests/orders at breakfast, for example. Car valet staff are extremely pushy for their tips so much so that they are likely to miss out rather than gain.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank TomasScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, August 13, 2013
Dear Guest,

Thank you for having taken the time to write on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that you had an enjoyable stay with us, but I have also noted your comments.

Your feedback is incredibly valuable to us, as it best evaluates our product and services offerings. Please, be assured your comments will discussed within our team so we will be able to implement improvements for all our guests.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
1 review
5 of 5 bubbles Reviewed August 5, 2013

We are just coming to the end of one of our many stays in the Hilton The Hague, sadly. As usual, we have been incredibly impressed by Frank (who works mainly on the front desk and sometimes in the Executive Lounge) - we are not sure of his surname, but each time we stay in this hotel - he just makes our stay so much more enjoyable. He offers lots of advice regarding things to do in the area, he makes us laugh, he is such a gentleman and really represents the Hilton in the absolute best light. We always hope to meet him when we visit the hotel. We visit possibly once every 3mths, as business customers and often meet him on the 5th Floor Executive Lounge and he is just such a great ambassador for your hotel.

We also think Sophie, who works part time, is wonderful - and we have met her a few times, in the Executive Lounge and it could not have been more pleasant. She stood out as being so wonderful to guests, that I wanted to recognise her here.

Many Thanks to Frank and Sophie, we will come back most certainly!!!!

Celine O'Donovan

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Celine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, August 12, 2013
Dear Guest,

It was a pleasure to read your comment on TripAdvisor regarding your recent stay with us in Hilton The Hague. I am pleased to read that you had a most enjoyable stay in our hotel and that our team did a great job. I have shared your compliments with them.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leiden, The Netherlands
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

We spent a weekend at the Hilton in the Hague (Zeestraat) and loved it! The rooms are simply wonderful; the staff, friendly, accommodating and willing to help. We ate at the restaurant and although a bit pricey, the food was good. The chef's menu was reasonably priced with starter, main course and dessert. We didn't have time to scour the neighbourhood for alternative eating options, but they do exist, on the street opposite the canal and a few blocks down. This is a very modern, very comfortable hotel. There is valet-underground parking which is a boon considering parking in the Hague isn't the easiest. We understand this specific Hilton was voted best Hotel In Holland for 2012. We will go back again. And if you need to pick up things British or American, Kelly's is just down the street a few blocks!

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leembruggen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, August 12, 2013
Dear Guest,

Thank you for your nice comment on TripAdvisor regarding your stay with us in Hilton The Hague. I am pleased to read that overall you had a most enjoyable stay with us.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton The Hague

Property: Hilton The Hague
Address: Zeestraat 35, 2518 AA, The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in The Hague
#1 Business Hotel in The Hague
#1 Family Hotel in The Hague
#2 Romantic Hotel in The Hague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton The Hague 5*
Number of rooms: 195
Official Description (provided by the hotel):
Stay at Hilton The Hague, situated in the old city center and embassy quarter, just a few steps from the Dutch Parliament, close to high-end shopping and many famous museums. The Hague Central train station is located five minutes from the hotel, offering connections to Rotterdam-The Hague Airport, Amsterdam Airport Schiphol, and the city centers of Amsterdam and Rotterdam. Amsterdam Airport Schiphol is just 30 minutes away and easily accessible by train and car. The Hague's famous museums, palaces and bustling squares are within minutes from this centrally located hotel. Set in the former head office of Dutch Post, the hotel features spacious guest rooms and suites. Relax after a busy day in contemporary surroundings at Hilton The Hague. Sip a chilled Dutch beer at Bar SPARK's brand new waterside terrace, and savor French cuisine with a local touch at Restaurant Pearl. Meet with friends in the hotel lobby or dine alfresco on the terrace. As an additional service to its Guests, the hotel offers complimentary WiFi in all public areas. Maintain your fitness regime at the 24-hour complimentary fitness center. Carry out business with ease in the complimentary business center. Stay connected with friends and family using high-speed wireless internet access. Enjoy the contemporary design and host a stylish business meeting or social event at Hilton The Hague. Choose from 11 versatile meeting rooms or the ballroom 'The Mesdag', accommodating up to 320 Guests. All meeting rooms feature natural daylight, individual air-conditioning and are equipped with modern A/V equipment ... more   less 
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Also Known As:
Hilton The Hague Hotel The Hague

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