Great tour (07-06-18) to the secret hot spots of Rotterdam. I thought i knew Rotterdam quite well, but i was greatly surprised. We enjoyed it very much the whole time. Laura is a great guide and the bites and drinks were delicious.
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Bike & Bite Rotterdam Food Tours
Rotterdam, The Netherlands
Open today: Closed
sylviavanest
Hoofddorp, The Netherlands
1
Great tour to secret spots in Rotterdam
Review of Bike & Bite Rotterdam Food Tours
Date of experience: June 2018
Thank sylviavanest
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58 - 63 of 363 reviews
MaykeVK
shanghai
59
We booked the bike & bite tour two weeks in advance for Sunday May 27, 11 am. We were looking forward to it because of the program and the good reviews. Friday May 25, we received an email, 'it is almost time for your tour, your tour will take place on Sunday 27'!'. On Saturday May 26, we received a cancellation, there were not the requested minimum of 4 persons. We tried to book another tour but all were fully booked. So no tour for us. On Sunday 27, we received another mail, did we enjoy the tour? and could we please review the tour on Tripadvisor. Sure!
Date of experience: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laura F, Owner at Bike & Bite Rotterdam Food Tours, responded to this reviewResponded May 30, 2018
Dear Mayke,
We sincerely regret that you have had such a negative experience with us, especially as we pride ourselves on our customer satisfaction. We are in the process of upgrading our booking system and website, but obviously our notification system did not work properly for you. We have made the necessary adjustments to assure that it won't happen again in the future.
After reading your review we have also changed our policy for notification if we have not met the required numbers. From now on we will let our guests know one week in advance that we have less than four participants in the group. They will then have the option to wait for last minute bookings, reschedule or get a full refund.
You have just received an email with a voucher code for a free tour for two, which you can use at any time when you next visit Rotterdam. We really hope we can get another shot at showing you around our beautiful city!
Best regards,
Laura.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joostmik
Asten, The Netherlands
61
A bike and food tour through the city of Rotterdam that reveals the uncut diamond hotspots of Rotterdam. Nice speed of biking and visits that leaves the room for visiting many spots. Great comfortable bikes and today we got great sunshine as an extra gift. Well balanced trip, worth every penny.
Date of experience: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laura F, Owner at Bike & Bite Rotterdam Food Tours, responded to this reviewResponded May 28, 2018
Thank you Joost! We had a great day didn't we?!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dmcase8
New York City, New York
88
via mobile
Excellent bike tour with a fantastic guide and great group. We did the “off the eaten track” route which we were very happy with. We had already seen the Markthal, Cube Houses, etc so we were very thankful to get a view into the “hidden” side of the city, more known to locals. We really liked how the bike tour wasn’t too rushed. We really spent time relaxing and eating/sipping at each location and felt like we were locals on a weekend ride with close friends. Highly recommended!!!
Date of experience: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bill J
1
via mobile
A nice day with Inez. On the roof with gardens and many cool places in Rotterdam. Together with 6 +50 in a relaxed tempo. Bill
Date of experience: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
permeynert
Malmo, Sweden
11
We had Inez as our guide. She made the tour perfect for us. Very interesting places with a pace that was OK for all. It felt that she really cared about us. In the end we even meet her mother. Two really nice persons. The setup for the tour was really good with a perfect mix with bike and eat, This is highly recommended. Thank you Inez. From Per with friends.
Date of experience: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.