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“Nice Hotel and staff, wish it was a little close to the centre”

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Bastion Hotel Rotterdam Alexander
Ranked #32 of 52 Hotels in Rotterdam
Reviewed January 7, 2014

The Hotel and staff were realy nice. Ample parking and no need to book. Easy to find if you're driving there as it's just off the motorway.

The only fault i had was it was a little bit to far out for me but i would stay here again even so.

The beds were one of the most comfy beds i slept in and had really nice sleeps

When you come out of the Hotel turn right and walk all the way down near the Alexander shopping centre. Just before there on the left is a tram stop, head towards that and go inside. There is an escalator that takes you upstairs to the main train line but you have to buy a ticket in the machine downstairs which doesn't except notes so be aware of that. i think i was around 5 euro's for all day. It's one stop to the centre and you need to head in the same direction as the Hotel is. I hope that may help you a little. About a ten minute walk from the hotel to the station

  • Stayed: December 2013, traveled with friends
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1  Thank Mateusz19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Alexander, responded to this reviewResponded January 15, 2014

Dear guest,

We would like to thank you for the review which you have posted on Tripadvisor.
As we can see you have experienced the personal atmosphere, hospitality, comfort and good facilities of Bastion Hotel Groep and you have summarized it in a great review!

Thank you very much for that.

We are looking forward to welcome you again in one of our hotels!

With kind regards,

Team Bastion Hotel Groep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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37 - 43 of 200 reviews

Reviewed November 7, 2013 via mobile

When I arrived at the hotel to check in I was "greeted" by the most rude woman at reception. She was very abrupt and rough. Luckily the room was decent so that helped. I had to deal with this woman twice and both times were extremely unpleasant. Also the morning of check out, a rapid knock at the door woke me and it was the cleaning service asking when I planned to check out. I hope that is not standard practice here. The room was big and quiet and clean enough. Too bad the staff was so lousy.

  • Stayed: November 2013
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2  Thank JoJoBee78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

This hotels has a very good quality/price ratio.
The food is average, there are better places in Rotterdam for your dinner.
The breakfast is ok, not generous but enough.
The rooms are great, clean, air-co, nice bathroom.
So, not luxurious but surely enough.
The only drawback is no public transport and far away from Rotterdam.

Room Tip: Ask for third floor or higher, first and second are noisy.
  • Stayed: July 2013, traveled on business
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1  Thank pe0mot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Alexander, responded to this reviewResponded September 9, 2013
Google Translation

Geachte gast,

Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s in het geven van een goede service aan onze gewaardeerde gasten. Wij trachten altijd de verwachtingen te overtreffen van onze gast.

Ik hoop u in de toekomst wederom te mogen begroeten bij Bastion Hotelgroep.

Met vriendelijke groeten,
Maik Willems

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Reviewed July 6, 2013

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with Easytobook.com
Thank Nathalie T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 28, 2013

Stayed here for one big after attending a conference. Rooms were large and clean however some of my collegues were complaining that their windows were not opening but I had no issue so this as mine was ok. I did have a problem with a flooded bathroom when. Had a shower as the drain was blocked but as it was so late I did not call housekeeping for a fix.
Free wifi was also included as well as a breakfast so this was an added bonus however I did thi k that the rate was quite high but it may have been due to the conference.

  • Stayed: June 2013, traveled on business
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Thank mooer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Alexander, responded to this reviewResponded July 2, 2013

Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again in one of our hotels.

With kind regards,
Maik Willems

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Reviewed April 21, 2013

Very standard. Ok rooms clean and good bed. Breakfast was better than standard. All in All Value for money.hotel is a little fare from centrum. easy check in and check out. Free parking just outside the hotel.

  • Stayed: April 2013, traveled on business
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Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Alexander, responded to this reviewResponded May 7, 2013

Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again at our hotel in Rotterdam.

With kind regards,
Maik Willems

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2013

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Tony R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Bastion Hotel Rotterdam Alexander

Address: Hoofdweg 40, 3067 GH Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#19 Luxury Hotel in Rotterdam
Price Range: $79 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bastion Hotel Rotterdam Alexander 4*
Number of rooms: 105
Official Description (provided by the hotel):
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Hotel Rotterdam Alexander offers a 24-hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Hotel Rotterdam Alexander is a comfortable four star hotel situated along the A20 and A16, near the centre of Rotterdam and a walking distance from the Kralingse Bos. The hotel is ideal for business guests because the hotel is well accessible by car. Only a ten minute drive of the Bastion Deluxe Hotel you will find the world dock and architectural city of Rotterdam. Lovers of nature and water will find the "Kralingse Forest" and the "Kralingse Plas" within walking distance. Rooms The hotel has 105 comfortable deluxe rooms. The deluxe rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 
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Also Known As:
Bastion Terbregseplein Rotterdam

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