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“A great great great hotel with wonderful staff.” 5 of 5 bubbles
Review of citizenM Rotterdam

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citizenM Rotterdam
Ranked #2 of 52 Hotels in Rotterdam
Certificate of Excellence
New Delhi, India
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“A great great great hotel with wonderful staff.”
5 of 5 bubbles Reviewed February 17, 2014

We had a wonderful time staying here. Staff were attentive and joyous. Rooms very well thought out. Good breakfast and food options. Great cocktails. Perfect location. Can't wait to come again or try this chain's other locations.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Dutchie_in_Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,186 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Rotterdam, The Netherlands
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 16, 2014

I actually live in Rotterdam, but wanted to have a night away with my husband...and the Citizen M was a perfect way to take an in-city break, inexpensively, and in a wonderful looking hotel that is ideal for adults. (rooms are for one or two people, so no kids - just a few nice babies).
While there is still construction going on around the hotel, it is idea for people taking the train (you just come out of Blaak station at the hotel) and thanks to the public transport available around Blaak, ideally located, within 20 minutes of Koop van Zuid (NL Fotomuseum, Hotel New York), Witte de With Straat, Museum Plein, shopping on the Coolsingel.
One thing: honestly I would skip the breakfast at Citizen M and instead opt for PickNick on the Mariniersweg (open Sunday but not Monday) or during the week, walk a little bit farther to Spirit on the Goudsesingel (part of the Groene Passage, Spirit has the best selection of vegetarian/vegan food and organic drink in Rotterdam). Also close to O Pazzo pizza (if you're desperate go to Very Italian Pizza 3 minutes away from the hotel, but not that great), Sumo Sushi, Vapiano, etc.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lesa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
89 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed February 14, 2014 via mobile

Citizen M has a fun style, it's unconventional with a pleasant style for a good price. Good selection of tv channels, free movies, free wifi, great bed. This hotel has a view over the old port (on one side), and when compared with for example the Schiphol hotel, the makers have realized it's better to place the bathroom at the side, rather than in the middle of the room. I'm happy staying here for a quick night's sleep, the only thing I miss is access to a gym.

Stayed February 2014, traveled solo
Helpful?
1 Thank EuropeanVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
86 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed February 1, 2014

CitizenM is very modern and very chic, but somehow all of its tablet-enabling and computer check-ins means that there's little human touch in anything. It feels cold and impersonal. Plus, the room is the size of a shoe box - tiny everything! The bed still manages to be comfy, but climbing up on it is a bit of a pain. Sink is small, bathroom is small, and desk is small. And the check-out time is 11AM - which is utterly bizarre since for most places it's noon. Location is also a bit remote, although the subway and the tram station are near. My room faces a bunch of office buildings - not exactly the most spectacular thing out there to see.

There are some pluses though: Generous amounts of movies on TV, and things like lights and temperature via the tablet is a neat idea. Also, the bar downstairs is nice - the bartenders are friendly, and the drinks selection is pretty good.

To me, this trend of automating everything may be great for the hotel's bottom line (less staff), but the lack of human touch means that the place is really just a place to sleep and hardly an "experience".

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Werckmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naarden, The Netherlands
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 26, 2014

We chose the place to crash after a nice jazz concert in town. The modern stylish reception has a great view on the old harbor and the heritage "white house" , Europe's tallest high rise building at the time". It also has the atmosphere of a trendy living room with plenty of different angles to either chat or drink or read in one of the many art or photo books. The staff is very friendly without pushing their presence on you. Efficient self service check-in. The 24/7 bar gives you the flexibility to njoy a drink or take a bite whenever you want it. True the rooms are small, but with such an inviting reception why bother? Shower is comfy and relaxing and the wall to wall bed in front of a huge window is comfortable. Not noisy at all. With the tablet you control the whole room (lights, optional color effects, blinds, free movies& television). Wifi is free for the global citizens. Parking is at walking distance. We had to think hard for a point of improvement: they could serve a better cappuccino!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dutchitalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level Contributor
207 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

I had a great night in CitizenM Rotterdam! It's a really new hotel, it opened last December.
Location is great, train/subway/tram (railway station Blaak) are in front of the hotel, it's close to the area 'Oude Haven' where you can find cosy restaurants and nice bars with a harbor view.

The hotel is very modern with design furniture like the beautiful group of lamps on the ceiling at the lobby.
The rooms are all the same, only choice you got is harbor view or city view. The city side is kind of under construction so I can recommend to choose the harbor view.

First time you step into the room it can be a bit surprising, because it is a small room (not like the rooms you usually see). But once you take a seat, look around you'll get used to it.
So don't let the size scare you off!

Instead, enjoy the huuuuge bed, the and all the high-tech stuff you can find in the room.
For example every room is equipped with a Samsung tablet with several room control functions (temperature, lighting, curtains, etcetera). The tablet works also as your tv remote and you can surf on the internet with it. You can even control the color of the shower light with it, every color of the rainbow is possible!
The bathroom is more like a big cabin made of matte glass. Inside you find a nice rain shower and the toilet. The basin is placed in the room itself.

The room is very functional, they've used every centimeter of the room and it doesn't make me feel claustrofobic at all. I thought it was really relaxing and didn't feel the urge of leaving the room haha.

Also the lobby is very nice, the bar looks modern and is 24/7 open. We took some nice cocktails there. It's a nice place to hang out and of course you only have to take the elevator to be back at the room.
The rest of the lobby is made into several living room areas, where you can relax and watch tv.
Just like breakfast, there isn't a seperate breakfast area like most hotels offer.

I almost forgot to review the crew, everyone is very helpful and kind! Fun to see they have employees from all over the world (UK, Lithuania, Brazil), it gives it an international feel and made me feel comfortable.

So if you like modern/design/high-tech and want to have an experience instead of a regular hotel, be sure to book a night at CitizenM!

Room Tip: When picking a room, choose the harbor view!
See more room tips
  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LSartistes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

Recently CitizenM opened their latest hotel. Rotterdam is a lucky town because now it has a great design hotel for travellers that travel on a normal budget but still like to stay in style.

As you can see in other reviews the hotel just opened in December. So everything still looks and feels new. The lobby an canteen area look very nice with all Vitra furniture and great art e.g. by David LaChapelle and James Aldridge. Self check-in and check-out is very efficient with always an employee close by to offer assistance

The rooms are not enormous but for Dutch standards a very decent size. It has the latest electronic gadgets which can be controlled by a Samsung tablet in the room. The room was clean and smelled fresh. Decor of the room is not as luxirous as the lobby but still a great design. Bed and pillow were very comfortable.

Location of hotel is perfect close to parking garage Oude Haven and things like the Museumpark within a circa 30 minutes walking distance.

I did not have the breakfast buffet but just an egg salad sandwich with bacon which was fresh and tasty. Also the espresso was tasted very good.

The special opening offer was 60 EURO for one night which is really a bargain. You really cannot find a cheaper place with so much stylish features in Rotterdam. I will certainly come back a next time.

Room Tip: At check-in choose a room with a view on the old harbour
See more room tips
  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GerhardvN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Rotterdam

Property: citizenM Rotterdam
Address: Gelderseplein 50, 3011 WZ Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #2 of 52 Hotels in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — citizenM Rotterdam 4*
Number of rooms: 151
Official Description (provided by the hotel):
Located at Rotterdam's historic yet hip Oude Haven with lovely views of the port, citizenM offers 151 rooms of affordable luxury. Enjoy free Wi-Fi in the entire hotel, a chic Vitra living room style lobby with free iMac access for your convenience, a MENDO library collection for your reading pleasure, 24/7 on-site dining and cocktailing at canteenM, hi-tech tablet MoodPad in every room with free movies, wall-to-wall window for peeping the view, high pressure rainfall shower and bespoke amenities, and of course the ever popular XL king-size bed with luxurious linens to sink into. ... more   less 
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