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Inntel Hotels Rotterdam Centre
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Reviews (1,225)
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Reviewed October 17, 2013

Booked this hotel on a last minute hotel deals website for a stop over between Amsterdam and Bruges. Hotel over looks the river and canals, great location near shops and restaurants. Enjoyed use of the pool and spa on the 8th floor, staff friendly and attentive. Foyer and restaurant very nice, breakfast had a great selection. Unfortunately the rooms were very underwhelming for a 4 star hotel, room was very clean had the usual amenities but was very small. The bathroom could only fit one person in at time, tad annoying when trying to get ready with your partner. Car parking is the use of the sister hotels at €37 per night. The reception lady showed us where to park for free about a 25min walk away. Normally we would pay for this having found €15 per night to be average across city centre hotels in Europe. When considering that we felt the room was a bit over priced at €109, we decided to save the money and park for free,

Room Tip: As for a large on with a river view.
  • Stayed: October 2013, traveled as a couple
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1  Thank chrisrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013 via mobile

The hotel looks stylish and the room I got was one with city view and a panorama window, this room had a tea water maker and bathrobes. Other rooms of the same category got non of these. The facilities of the hotel are really nice. Beautiful pool and sauna area with great views on city and the old port. Breakfast is ok for the price of 18€ but not more. You got your cereals, bread, marmalade, coffee etc. but almost all fruits are canned (except apples and bananas). Wifi works perfectly and easy. Rooms with city view are rather noisy the lower your floor is due to traffic around the house. The black spot of this hotel is the staff, welcome, introduction of services offered or the break feat registration have almost a drill instructor / "army camp" tone and style. The hotel claims 4 stars well the front desk and restaurant management staff gets 2 at max.

Stayed: October 2013, traveled on business
Thank Skysurf88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Inntel Hotels Rotterdam Centre, responded to this reviewResponded December 1, 2013

Dear Guest,

Thank you for your review of your stay and my sincere apologies for the disappointment in the service of our staff.. As we keep working hard to maintain a high level of service I truly value your detailed feedback. Please be assured that I will personally look into the points where the service lacked during your stay.
I truly hope that you give us another chance in the near future to show you a great personal service that we normally are so well-known for.
WIth kind regards
Simone van der Veen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Just like any other city hotels, it's really clean and modern. The room are not that big but really cozy. I really love looking at the view of Rotterdam at night through the big window, it's mesmerizing. The bathroom are also not that big but it's clean and sanitized. Well, that's more important, isn't it?

The breakfast area are located nearby the lobby area so you won't miss it. It can be a bit hectic in the morning with all the people getting the breakfast in such a compact dining area. Better to wait after 9AM. It's a standard Western breakfast, so don't go looking for some Eastern dishes in there.

Make sure to spare some extra time when you're about to check-out in the morning. The queue can be long and it can take some time.

Room Tip: Rooms in higher floors can give you a better view of the city.
  • Stayed: December 2012, traveled as a couple
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1  Thank valentinaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

it was also a very exciting and enjoyable experience, the arrival at the place where the hotel is ... because the architecture and environment are amazing. The entrance and the reception of the Hotel are little bit ... but the lady at the reception desk makes all the difference, she is just perfect, the reception, the information is clear and you feel like a VIP. The room is spacious, very nice and modern and the view over of the Erasmus bridge, Niewe channel, the Willemsbrug and all the architecture around leave you speechless. Bathroom with shower and bath is modern and comfortable. I went down to the restaurant for dinner a "two coarse Menu" very correct, a very good presentation and the portions are very generous. The price is very correct! Or you can ask for “La Carte. In short my stay in Amsterdam is likely to repeat soon with my family and I already know where I'm going down.

  • Stayed: October 2013, traveled on business
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Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

I stayed 4 nights in this hotel the beginning of September 2013.
The rooms were not really big, but good enough with all required facilities.
Also clean.
Worth visiting is the lounge on the 16th floor with magnificent view over Rotterdam.

  • Stayed: September 2013, traveled on business
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Thank Marcel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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