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Inntel Hotels Rotterdam Centre
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Reviews (1,223)
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Reviewed October 11, 2013 via mobile

The hotel looks stylish and the room I got was one with city view and a panorama window, this room had a tea water maker and bathrobes. Other rooms of the same category got non of these. The facilities of the hotel are really nice. Beautiful pool and sauna area with great views on city and the old port. Breakfast is ok for the price of 18€ but not more. You got your cereals, bread, marmalade, coffee etc. but almost all fruits are canned (except apples and bananas). Wifi works perfectly and easy. Rooms with city view are rather noisy the lower your floor is due to traffic around the house. The black spot of this hotel is the staff, welcome, introduction of services offered or the break feat registration have almost a drill instructor / "army camp" tone and style. The hotel claims 4 stars well the front desk and restaurant management staff gets 2 at max.

Stayed: October 2013, traveled on business
Thank Skysurf88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Inntel Hotels Rotterdam Centre, responded to this reviewResponded December 1, 2013

Dear Guest,

Thank you for your review of your stay and my sincere apologies for the disappointment in the service of our staff.. As we keep working hard to maintain a high level of service I truly value your detailed feedback. Please be assured that I will personally look into the points where the service lacked during your stay.
I truly hope that you give us another chance in the near future to show you a great personal service that we normally are so well-known for.
WIth kind regards
Simone van der Veen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Just like any other city hotels, it's really clean and modern. The room are not that big but really cozy. I really love looking at the view of Rotterdam at night through the big window, it's mesmerizing. The bathroom are also not that big but it's clean and sanitized. Well, that's more important, isn't it?

The breakfast area are located nearby the lobby area so you won't miss it. It can be a bit hectic in the morning with all the people getting the breakfast in such a compact dining area. Better to wait after 9AM. It's a standard Western breakfast, so don't go looking for some Eastern dishes in there.

Make sure to spare some extra time when you're about to check-out in the morning. The queue can be long and it can take some time.

Room Tip: Rooms in higher floors can give you a better view of the city.
  • Stayed: December 2012, traveled as a couple
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1  Thank valentinaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

it was also a very exciting and enjoyable experience, the arrival at the place where the hotel is ... because the architecture and environment are amazing. The entrance and the reception of the Hotel are little bit ... but the lady at the reception desk makes all the difference, she is just perfect, the reception, the information is clear and you feel like a VIP. The room is spacious, very nice and modern and the view over of the Erasmus bridge, Niewe channel, the Willemsbrug and all the architecture around leave you speechless. Bathroom with shower and bath is modern and comfortable. I went down to the restaurant for dinner a "two coarse Menu" very correct, a very good presentation and the portions are very generous. The price is very correct! Or you can ask for “La Carte. In short my stay in Amsterdam is likely to repeat soon with my family and I already know where I'm going down.

  • Stayed: October 2013, traveled on business
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Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

I stayed 4 nights in this hotel the beginning of September 2013.
The rooms were not really big, but good enough with all required facilities.
Also clean.
Worth visiting is the lounge on the 16th floor with magnificent view over Rotterdam.

  • Stayed: September 2013, traveled on business
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Thank Marcel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

I was little bit hesitant to book this hotel but I took a right decision. Rooms are small but what isn't it in The Netherlands. Hotel staff is good and helping. Rooms are clean and sanitized. Bathrooms are small like you would get amazed that how can they fit a bathtub and all these things here. But it is good with latest sanitary fittings. Internet is pretty fast that I could connect to VPN. I got ocean view room (it is not really ocean but looks more like a canal) but I liked the room and the hotel and wouldn't mind coming and staying again here.

Although one complaint I have. When you enter the hotel and walk towards the reception....at that time you smell this bad odor. I am spending too much time there so it doesn't bother me but it gives very bad impression on incoming guests.

  • Stayed: September 2013, traveled solo
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5  Thank Mr_AK_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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