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“Incredible amenities and customer service!” 5 of 5 bubbles
Review of Mainport Hotel

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Mainport Hotel
Ranked #3 of 52 Hotels in Rotterdam
Certificate of Excellence
Groningen, The Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Incredible amenities and customer service!”
5 of 5 bubbles Reviewed July 19, 2014

Wow! What a wonderful experience! My partner and I both agree that this is one of the best hotel experiences we have had! Our room by far exceeded our expectations in terms of style and extras. The breakfast buffet was incredible (try the pancakes). All that being said, the thing that made us want to stay again was the service. The staff were kind, helpful, and efficient!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Crainba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, August 12, 2014
Thank you very much for your review on Tripadvisor!
I truly appreciate your positive feedback and to tip future guests about Mainport!
We are very glad to know that we have been able to exceed your expectations during your complete stay through design, facilities and most of all service! I will make sure to pass on your compliments to our staff.

We look forward to your next visit!

With kind regards
Simone van der Veen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

941 reviews from our community

Traveler rating
    596
    251
    59
    18
    17
See reviews for
78
523
29
185
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Virginia Beach, Virginia
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

Professional service began before we got out of the car. Check-in was quick and helpful with dinner suggestion that was a romantic walk to a perfect restaurant (Stocklholm). We were at the end of a very long hall but the room overlooked the water and was suite large. A very romantic decor, we watched the fire channel in the bathroom mirror tv and enjoyed the premium coffee service.

We were in Brussels for a conference and had some time to wander and picked Rotterdam, which was atypical for us since we prefer old-world charm while in Europe. Rotterdam was a full palette of architecture and culture. We really enjoyed every minute. We plan to return for a longer stay - and Mainport is definitely where we will stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank comingandgoingout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 16, 2014 via mobile

From the moment I walked into the Lobby the service was first class. Checkin was very simple with the check in staff taking details and offering insights into some of the options the hotel can offer, nothing was too much trouble. The room was very comfortable will all mod cons, jacuzzi bath, TV in bathroom mirror, plus super fast wifi as well as all the normal things like mini bar and programable air conditioning.

The food in the restaurant was also very good and the service was first class. Buffet breakfast was very nice too. Overall a very good hotel and certainly one I will bid it again on my next trip to Rotterdam.

Stayed July 2014
Helpful?
1 Thank Bundock47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, August 12, 2014
Dear Guest,

Thank you very much for the time you have taken to advise future guests about Mainport!
I am very glad to read that you have fully enjoyed your stay in Mainport and we look forward to your next visit to have the chance to even exceed your expectations!

With kindest regards,

Simone van der Veen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam
1 review
4 of 5 bubbles Reviewed July 12, 2014

Great link with public transport (tram and metro) direct from the central train station
Very nice design hotel, very clean
Great breakfast, sometimes a bit difficult to find a table
Unfortunately the hamam was not working, good sauna, nice little pool

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Galahotels.com

Helpful?
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrboro, NC
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 10, 2014

I stayed at the hotel soon after its opening, and they had not yet installed room safes. But the room was beautiful with hardwood floors. The bathroom was luxurious. The room service was delicious. It was easy to walk to things. I would stay here again!

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank NCreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, August 12, 2014
Dear Guest,

Thank you for the time you have taken to give your feedback about your stay last year after the opening of the hotel.
We are glad that you have enjoyed your stay and we look forward to your next visit as a few new things, such as room safes, have been installed or improved. We look forward to the chance to exceed your expectations.

With kind regards,
Simone van der Veen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 7, 2014

Even though my time in this hotel was short, i enjoyed every bit of my stay there. If you are going for a room in this hotel go for the water front view, believe me it is spectacular, in fact a view to die for. My room was spot on, tidy and i had a television, a huge bathtub and a huge sauna that takes 2 adults in my bathroom. The employees are also very friendly and helpful, the rooms are a little bit pricey but it is worth every penny. More so, it is located right in the heart of the city.

Room Tip: If you want a good view, go for the water front view rooms
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jacklyn o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, July 10, 2014
Dear Jacklyn,

Thank you very much for your stay at Mainport and the time you have taken to leave this great review! I am glad that we have succeeded in offering you a memorable stay and we all look forward welcoming you back soon!

With warm regards,
Simone van der Veen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed July 5, 2014

The Mainport hotel is in a good location in Rotterdam, close to the Erasmus bridge. Make sure you get a harbor view (otherwise I am not sure it is worth it). I got upgraded to an amazing room with jacuzzi by the window, sauna, sofa... Breakfast is good, although the room is not very large and it can get packed at certain times. I had dinner in the restaurant once and it was quite good as well. The design of the room was very appealing, and everything was spotless. The gym is small but again with a nice view of the harbor. Service is friendly and attentive, although there were some issues (the concierge made a mistake with one booking I asked, I had to change rooms, etc...). It was all eventually solved, however, and they were very apologetic and friendly about it.

Room Tip: Definitely harbor view
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mainport Hotel

Property: Mainport Hotel
Address: Leuvehaven 77, 3011 EA Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #3 of 52 Hotels in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mainport Hotel 5*
Number of rooms: 215
Reservation Options:
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