Very nice location and design: nicely decorated and well-equipped rooms. Cool for a short stay but definitely not for a long stay. The customer service is null . Staff working at the reception do not show any interest in helping you out to solve problems regarding the facilities . I have been living at The Student Hotel Rotterdam for more than six months and I have spend half of my time complaining about problems with my room (such as a water leaks from the bathroom that were not repaired for more than three weeks...etc.) and trying to have the devices in our shared kitchen repaired: dishwasher, fridge, ...(even if they are all new they were at first rapidly installed and they break down every now and then, taking them a lifetime to repair them). When I arrived the kitchen was full of garbage, which I had to clean myself and my room had not been cleaned either. And the solution they gave to me: well, we are sorry, you can do it yourself....not acceptable at all!!!. I strongly do not recommend this place. I have had enough of it; fortunately my contract is over!
- Official Description (provided by the hotel):
- Explore the stunning contemporary architecture of Rotterdam, the modern and classical museums, the lively bars and beautiful streets of Kralingen, all at your doorstep. We're perfectly situated just 10 minutes from the World Trade Center. Catch public transport right in front of our hotel and enjoy a leisurely 12-minute ride to Rotterdam Centraal. ... more less
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