We arrived at the Hotel Emma to discover that extensive building work was being carried out. We had booked this months in advance, but there had been no contact from the hotel to advise us that this would be happening. There was, however, a letter from the manager in the welcome pack. This assured us that the work would only be carried out between 10am - 5pm to minimise disturbance to guests.
Imagine our surprise when drilling began the next day at 6am and there was the sound of workmen climbing the scaffolding outside our window. On politely asking the receptionist whether this could stop until 10am, there was a palpable shrug of the shoulders and the response "What can I do?" No apology was offered, nor were they amenable to any kind of discount for inconvenience caused.
Breakfasts - no great shakes (no fresh coffee - comes out of a machine).
All that can be said in favour is that the hotel has a good location, being 5-10 minutes' walk from the train station.
- Official Description (provided by the hotel):
- Hotel Emma is a small and friendly hotel ideally located in the heart of Rotterdam. Public transport and the shopping area are right at our doorstep as are many cafes and restaurants. Rotterdam Central Station is at only 850 meters from the hotel. Your host, Luigi Orsini, and his team hope to welcome you. They will see to it that you will feel right at home, to further maintain an 80-years Rotterdam family tradition. ***At home in Rotterdam ... more less
- Reservation Options:
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- Also Known As:
- Emma Hotel Rotterdam