We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,339)
Filter reviews
1,341 results
Traveler rating
304
542
303
122
70
Traveler type
Time of year
LanguageAll languages
More languages
304
542
303
122
70
Show reviews that mention
All reviews chinese restaurant the art deco style world trade central location large bathroom the heart of the city walking distance train station pleasant stay hotel room breakfast included short stay erasmus bridge carnival conference
Filter
Updating list...
473 - 478 of 1,341 reviews
Reviewed March 22, 2011

i stayed here on 19th march as i was going to a concert at the Ahoy stadium
it was clean, quiet and basic. I wouldn't say its a 4 star as advertsied but i had no massive compalints. The bathroom was spotless and looked very new, the mattress and pillows were very thin and not particularly comfortable.

  • Stayed: March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rolly12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

Good location but our room had bed bugs. At 2am we moved rooms, however in the morning when we raised the matter with reception then challenged us! They asked us to prove there had been bed bugs. They didn't give us a discount. Very poor.

  • Stayed: June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rjsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2011

We stayed here for the weekend to do some shopping and to visit an exhibition. The hotel has its best days behind it but that is compensated by the central location of it amidst of the shopping center of Rotterdam. Rooms were okay but need some refurbishment, except for the bathrooms, these were clean and recently completely renovated. Be careful about the breakfast: it's expensive and when you book your room through the internet, it's not immediately clear that breakfast is not included. We had our breakfast outside the hotel which was not a problem given the location of the hotel. I would recommend it if location is the most important for you. Without breakfast it's probably one of the cheapest option in the center of the city.

  • Stayed: February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FamvanderVoort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2011

- Very old hotel, with a very high price.
- My room was on the first floor, it was not the room from the photo. Carpet was dirty.
Room was very small and NO double-glazed windows. It was very noisy.
- No special late check-out on sunday, check out 12.00.
- Good location.
- Staff was very unfriendly.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nathalievb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creemers, General Manager at NH Atlanta Rotterdam, responded to this reviewResponded January 17, 2011

Dear madam,

Thank you for your response. I am really sorry to read that we did not deliver the right service and quality during your stay in November.
At the moment we are in the middle of a refurbisment of the rooms that you stayed in. We are also planning to put double glazed windows in the rooms that do not have these. I would appreciate a contact moment to learn what aspects on service we need to improve. Service is one of the aspects that are crucial in the Hospitality industry and you would really help us by letting us know your personal experiences. If you would like to help out please contact me on my direct e-mail s.creemers@nh-hotels.com or by phone on +31102067800.

Best regards

Sander Creemers
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2011

I was staying there for my graduation ceremony at Rotterdam school of Management. The location was nice and service was good.

Stayed: August 2010, traveled with friends
Thank Devilmind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews