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“excellent”

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Rotterdam Marriott Hotel
Ranked #7 of 52 Hotels in Rotterdam
Certificate of Excellence
GreenLeadersSilver level
Kortrijk, Belgium
Level 6 Contributor
165 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“excellent”
Reviewed November 29, 2013

top hotel right in front of the central station. very helpfull receptionists.
rooms are spacious, modern, well equipped en spotless.
the bar has a nice atmosphere and the breakfast offers everything you need.
I needed to print some documents at the last moment, luckily there was a printer at my disposal in the 'business corner'! Thanks for that!!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VK019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, December 1, 2013
Dear VK019,

Many thanks for choosing our hotel as your preferred place to stay; I am proud to learn that you had an excellent stay with us. I will personally make sure your comments are shared within the hotel, specifically the Front Office, since it serves as a great motivation for our staff.

I hope to be able to welcome you back some day; please let me know if there is anything else we can do to enhance your stay.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (170)
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Durham, North Carolina
Level 6 Contributor
403 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed November 26, 2013

We only stayed here one night, while visiting a festival. The night was included with our tickets. The hotel is classy and clean. The staff is very kind and helpful. Rooms are big and clean. Everything is available. Our breakfast lasted till 2 in the afternoon. Don't know if that is always the case or just because of the festival. There was a huge queue at the restaurant when we were planning to have breakfast. The staff worked very hard to give everyone a seat. Although there weren't enough seats. Breakfast was good. Nothing very special.
Overall I enjoyed my (short) stay at the Manhattan Hotel. I probably wouldn't book a room very soon again, because the rooms are expensive..

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaat88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 29, 2013
Dear Kaat88,

I would like to thank you for your recent stay with us and the time you took to share your experiences on this website. Great to hear that you enjoyed your visit to the great city of Rotterdam for this special occasion; our breakfast hours on weekend days are indeed the longest in town, not just for the festival you visited!

I hope I will be able to welcome you again for another (short) stay.

Best regards,
Youp Bimbergen – Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 6 Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 22, 2013

This was a good hotel in a great location, we walked to the Euromast, the museum and with the use of the water bus to MS Rotterdam and with the tram stop just about outside of the hotel and the railway station across the road transport isn't a problem. It is also right in the shopping area with plenty of restaurants.
The room was a good size and comfortable, we paid a bit extra and had a executive room with access to the executive lounge room which included drinks and snacks an added bonus.
We had breakfast included in our room price, but on check out we were charged for breakfast, this was deducted off the bill, when pointed out. Staff were very helpful and friendly.

Room Tip: The executive room was worth the extra cost.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DandAMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 25, 2013
Dear DandAMelbourne,

Thank you very much for your stay with us, I appreciate the time you took to share your thoughts online. I am proud to learn that your stay with us was your base for what must have been an enjoyable visit to Rotterdam, what more than a comfortable room, a nice glass while enjoying the view from the executive lounge and a great breakfast in the morning would one need!

Again, thank you very much for your visit; I hope I will be able to welcome you back in the hotel someday.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South England
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 22, 2013

Stayed here in mid-October for girlfriends birthday. Have to say it was every bit of luxury as advertised. Lovely restaurant, especially for breakfast. Friendly staff, coffee maker, slippers, safe and everything in the rooms. Spacious, comfortable, clean. Worth every penny. Has a fantastic location. Outside the train station and bus stop. Shops 5-10 minutes away. Restaurants, bars, casino etc all 5 minutes away.

Also easy to access the airport, zoo etc with the bus links just outside the hotel, dropping you outside of every location.

All in all enjoyed our stay.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WHU1895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 25, 2013
Dear WHU189,

Many thanks for choosing our hotel as your preferred place to stay and spending some time to post your experiences on Tripadvisor, this is much appreciated.

I am very pleased to learn that you truly experienced the bespoke Manhattan experience as we envisage this on this special occasion and enjoyed your visit to the great city of Rotterdam.

I look forward to welcome you back on the next occasion, please contact me personally in case I can be of any assistance when planning a future trip.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Runcorn, England, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 22, 2013

We stayed here as part of a mini break package to Rotterdam. To start, yes, there are lots of work going on to improve the area but this is not fault of the hotel. I'm sure they didn't want it digging up & people complaining about it. Check in was faultless. Room was amazing. Bed SO comfy. Dinner was a surprise but wen I didn't want my salmon, it was changed & something was cooked for me fresh. The lady who looked after us in the restaurant treated us like royalty & really made our stay....perfect. Drinks in the bar to round off the night was perfect. Free use of gym & a fantastic choice for breakfast, finished our stay perfectly. Check out no issue. This hotel is right in the heart of the town & well worth a visit. We would love to return sometime soon. Thank you Manhattan Rotterdam.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 25, 2013
Dear Debbie R,

I am pleased to learn that you had an excellent stay with us and felt like royalties; thank you very much for sharing your thoughts on your recent stay with us. I will make sure your comment is shared throughout the hotel, since it is comments like yours that motivates us all!

Needless to say the current construction works in the vicinity are not so appealing, it will be worth the wait though because really soon it will all look amazing!

Again, thank you very much for words of appreciation; we all look forward to welcome you back in the hotel sometime soon.

Warm regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough, Yorkshire, England
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 20, 2013

We only stayed for one night as tourists but we were impressed by the overall standard. The room, a superior room, was spacious and comfortable. The reception staff were friendly and helpful. As a tourist in Rotterdam you couldn't wish for a better location, right on the doorstep of the Central Train Station and on the edge of the main shopping area.
I was somewhat disappointed that the hotel did not have a vending machine for soft drinks and I was unable to connect to their free Wi Fi in my room. I could have asked for clarification of their vague instructions I suppose, but I used my G3 connection instead. I recommend visiting the Da Vinci exhibition if you have the time.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bin_all_0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 25, 2013
Dear Ken W,

Thank you very much for your recent visit and the time you spent to share your experiences with fellow travelers; we really appreciate this. Logically I am very proud to learn that you had a comfortable stay in our hotel, great to hear that this was based by both the location and the overall standard in the hotel.

I would like to suggest for future reference never to hesitate for assistance or clarification when needed, since we are there for your convenience and happy to assist. Rest assured that although there is no vending machine for soft drinks, all rooms feature an in-room refreshment center and room service is available 24 hrs. per day.

I hope to be able to welcome you back in Rotterdam someday.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ecuador
Level 6 Contributor
182 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed November 12, 2013

impecable- great service, comfy room, excellent location and fab food! Right across from Central Train Station- very hard to imrove its location! Front desk, brasserie and room personnell are allways helpful and attentive. Would certainly use it again when back in Rotterdam!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marklaseve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 13, 2013
Dear Marklaseve,

We are very grateful for the time you took to share your thoughts on your recent visit to our hotel; this is very much appreciated. I am proud to learn that you experienced your stay with us exactly the way we envisage The Manhattan Experience; superb location, attentive service and good food.

I look forward to welcome you back in the hotel someday, please contact me personally if there is anything else we can do to enhance your stay with us.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rotterdam Marriott Hotel

Property: Rotterdam Marriott Hotel
Address: Weena 686, 3012 CN Rotterdam, The Netherlands (Formerly The Manhattan Hotel Rotterdam)
Phone Number:
Location: The Netherlands > South Holland Province > Rotterdam > Cool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Rotterdam
#2 Business Hotel in Rotterdam
#5 Green Hotel in Rotterdam
#5 Romantic Hotel in Rotterdam
#7 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rotterdam Marriott Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
In recent years, Rotterdam has transformed into a versatile, dynamic city. It is home to Europe's largest port and has become a trendsetter in many ways. The city is bustling and flourishing and has received a lot of exposure and recognition over the last years which has not gone unnoticed internationally. The Rotterdam Marriott Hotel is one of the leading hotels of Rotterdam. The hotel is located in Rotterdam Central District, directly opposite the brand new Rotterdam Central Station. The Central District forms the entrance to Rotterdam. This is the area in which Rotterdam en Europa literally meet. From here you can walk directly to the city center where a vibrant cultural and nightlife scene awaits. The Rotterdam Marriott Hotel has 230 elegant and spacious hotel rooms (all renovated in 2016), featuring gorgeous views over the city's skyline. Each room is equipped with state-of-the-art facilities and amenities ranging from high speed internet, comfortable bedding to spacious marble bathrooms and 42" flat-panel TV. The function rooms and boardrooms of The Manhattan Hotel Rotterdam are suitable for both large events and small, intimate business meetings. In addition our building is physically connected to 'de Doelen ICC Rotterdam'. Thanks to this exclusive connection we are able to provide conference space for up to 3000 persons. In our new lobby we've created a whole new arrival experience and vibrant meeting point for guests, business travelers, office users and passers-by. Pillars, our lobby's new contemporary Restaurant & Bar, is simple and flexible and meets the needs of today's Marriott traveler to combine work, relax and play. The menu in Pillars lists Bites, Social Sharing and Casual Entrées. In the Pillars Bar you'll be taken on a journey through the world's different vineyards, offering a wide selection of 25 high quality wines by the glass, including exclusive wine-flights and signature cocktails. Traveling to Rotterdam couldn't be easier. From Amsterdam Schiphol Airport it only takes you 25 minutes to travel into Rotterdam by high speed train and in 26 minutes you'll standing in our hotel lobby. Rotterdam-The Hague Airport is located at 10 minutes driving distance from the hotel. International trains such as the Thalys (2,5 hrs, from Paris), Deutsche Bahn and Eurostar all arrive at Rotterdam Central Station. ... more   less 
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Also Known As:
Westin Rotterdam
Rotterdam Westin

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