We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“for business a flawless Hotel” 5 of 5 stars
Review of Rotterdam Marriott Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Rotterdam Marriott Hotel
Ranked #6 of 53 Hotels in Rotterdam
Certificate of Excellence
GreenLeadersSilver level
Ecuador
Level Contributor
136 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“for business a flawless Hotel”
5 of 5 stars Reviewed November 12, 2013

impecable- great service, comfy room, excellent location and fab food! Right across from Central Train Station- very hard to imrove its location! Front desk, brasserie and room personnell are allways helpful and attentive. Would certainly use it again when back in Rotterdam!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank marklaseve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 13, 2013
Dear Marklaseve,

We are very grateful for the time you took to share your thoughts on your recent visit to our hotel; this is very much appreciated. I am proud to learn that you experienced your stay with us exactly the way we envisage The Manhattan Experience; superb location, attentive service and good food.

I look forward to welcome you back in the hotel someday, please contact me personally if there is anything else we can do to enhance your stay with us.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,178 reviews from our community

Traveler rating
    664
    372
    99
    35
    8
See reviews for
123
444
56
354
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
london
Level Contributor
95 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed November 11, 2013

very good location, 2 min walk from central station, rooms very new and clean, have everything what you need, can walk everywhere , but breakfast really expensive 28 euro i think :(
very nice place to go for drink 1nul8, and best disco in city is in Cinema club :) reception wasnt much helpful to advise us where to go, so batter research places which you want o visit before you come to hotel :)

Room Tip: all rooms nice, we asked for higher floor-its nice view of city :)
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Solnishko A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 13, 2013
Dear Solnishko A,

I would like to thank for staying with us and taking some of your time to post your experiences on this website. I am glad to learn that you enjoyed your stay in the hotel. I am sorry to hear though that not of all of our staff members were able to advise you on the latest hotspots, be sure to contact our Concierge on your next visit for the latest around town.

Because I can highly recommend our breakfast offering I would like to suggest you to consider booking a rate including breakfast on a future visit; when booked in advance a friendlier price is applicable.

I hope to be able to welcome you again in the great city of Rotterdam.

Warm regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 11, 2013

We visited Rotterdam to have dinner in the Parkheuvel restaurant.
The restaurant made our booking for a hotel in Rotterdam and they booked The Manhattan.

We arrived early and our rooms were ready.
The rooms are not really big and look really tired.
The hotel needs a complete refurbishment.

We asked the front desk to order us a taxi to go to the restaurant.
The taxis were 20 minutes late, I don't know whether this was a fault by the hotel or the taxi drivers.

We also asked to open the doors between two connecting rooms 3 times! Guess what, when we returned from the restaurant, the doors were still locked.

Before we went to our rooms after dinner, we visited the bar.
The prices for a coffee, a tea, a glass of champagne is really expensive (even more expensive than a 2* restaurant).

Breakfast was good, but very crowded.

Next time that I will go to the Parkheuvel restaurant, I will ask that they book the Hilton for me.

Stayed August 2013, traveled with family
Helpful?
Thank Olivier V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 13, 2013
Dear Antwerp-Burboy,

Thank you very much for your stay with us and taking the time to share some feedback with us on your recent visit. I am very sorry to learn that we were not able to meet your expectations; it seems to be a combination of factors that all together led to a unsatisfying visit, which I regret.

Needless to say, this does not reflect our level of service and true passion for hospitality and I hope we will have another chance to let you experience this. Please contact me directly in case you are planning a future visit to Rotterdam, so I can personally take care of your bookings.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
190 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
3 of 5 stars Reviewed November 4, 2013

Stayed at this Hotel many times over the last few years, however after always enjoying it I think that standards are really starting to slip. Its still "ok" but not what it was, and certainly shouldnt be classed as a 5 star Hotel any longer.

Its in need of a refurb. All areas are starting to look tired and the rooms are getting toward a little dingy. Marked and chipped furniture, dirty valances on the beds etc if you look close. Staff are nice and many have been here a awhile, but they soon agree with you as soon as you mention its not what it was.

On this trip, in particular we noticed that Gowns are no longer provided in the rooms as on every other trip, plus the premium brands in the mini bar are no longer there. Staff let us know it was a decision of the "new management" to not provide this in the rooms and only Executive rooms now have this. No 5 star Hotel would take that conscious decision. As soon as we mentioned it they reacted very well and had Gowns provided, and mini bar correctly stocked, with a nice card in the room, but should you have to ask? We also visited the bar at 8pm on a Friday night. No bar stools and no seating as they had been removed for a function elsewhere? Whats that about? Really poor and we didnt stay.

In the years we have been visiting this Hotel the area outside has had construction. However its now beyond a joke with heavy machinery on all sides of the Hotel really spoiling the area. I now would think twice about staying here due the construction and the noise. We were in a 7th floor room and it was VERY loud inside. It stopped over the weekend or we would have moved, but I would not like to be here with that going on personally.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bax52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 11, 2013
Dear Bax52,

Thank you very much for your recent visit and your loyalty over the past years, many thanks too for the provided feedback, since it is with this feedback we are able to evaluate and improve our product and services.

I am very sorry that based on your recent visit you get the feeling that standards are dropping and the level of service is declining. I can assure you though that staff training and providing traditional hospitality is still our top priority and aim, and I sincerely regret the fact that you got a different impression during your latest stay.

Bax52, again my sincere apologies for not being able to meet your expectations on this visit, I hope to be able to welcome you back in Rotterdam though. Please contact me directly when planning a future visit, so I can personally take care your bookings. Rest assured that from March 2014 the Central Station and its surroundings will be completely finished, a moment we too look forward to very much!

Best regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 3, 2013

Been coming here for years, but have not been for a few - since it left the Starwood group. Unfortunately is now starting to look a little tired and worn out, but still a comfortable hotel in the city centre. Staff excellent. Within walking distance to restaurants and shopping and opposite the station. Good views if you get the right rooms.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ethee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 11, 2013
Dear Ethee,

Thank you very much for staying with us and sharing your thoughts with fellow travelers on this website. I am glad to read that you value the provided service level by our staff members; needless to say the location is indeed really central and will only get more attractive when the new Central Station and its surrounding are finished.

I would like to ask you to share some more details with regards to your comments about the looks of the hotel; please contact me directly on youp.bimbergen@manhattanhotelrotterdam.com so I can thoroughly investigate this.

I look forward to welcome you back in the hotel on your next visit.

Best regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leiden, The Netherlands
Level Contributor
62 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed October 28, 2013

I'm sure you're all getting terribly bored with my annual praise of this hotel but a hotel of this quality and excellence deserves to be applauded every year.

I've been returning to this hotel every year for the last five years or so and the reasons why?

Here are just a few;

The staff take great care to treat you like a person and make you feel like a valued guest. Any problems are swiftly resolved and everyone is incredibly helpful and friendly.

The beds and pillows are extremely comfortable. I sleep better here than I do in my own flat. To find a hotel with comfortable pillows is a gem to be treasured. The hotel has recently changed its linen and it's softer and more luxurious than ever.

The Executive Lounge, for those staying in Executive Suites, is wonderful. Complementary drinks are available all day, and the wine provided in the evening is of a good quality. The snacks provided are also incredibly moreish. It's quiet but also you feel comfortable in striking up a conversation with fellow guests.

The hotel is a quiet place overall.

It's location is superb. Ten minutes by taxi from Rotterdam Hague Airport and directly in front of Centraal Station. It's also within short walking distances of all the cultural venues and the excellent offerings of shops and restaurants.

Will I be returning next year? Of course! I've already booked my reservation for June 2014!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Audrey-Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, November 11, 2013
Dear Audrey-Jane,

Thank you very much for your kind words and your continuing loyalty and support; this is much appreciated!

I am proud to learn that we were able to meet and exceed your expectations yet again; your comments will be shared within the teams, since it serves as a great motivation to all of us.

Again, thank you very much for your stay, we all look forward to welcome you back in 2014.
Warm regards,

Youp Bimbergen - Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 21, 2013

This is a comfortable business hotel in the city centre, next to the futuristic main station. At the moment the surrounding area is building site, so there are good deals to be had (and as long as you request a room high up it isn't noisy). The rooms are spacious and comfortable, and for breakfast I went to the big Douwe Egbert coffee house close by. I ate at the Vapiano, which was inexpensive and excellent value for a lone traveller. I would probably stay again, mainly as it's convenient for the rail station.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Byron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 24, 2013
Dear Byron R,

Thank you for choosing the Manhattan Hotel as your preferred place to stay and taking some of your valuable time to share your comments.

I am pleased to learn that you enjoyed your stay with us and explored the vicinity of the hotel for other places worth-recommending. Rest assured that the futuristic main station will be even more spectacular when all works are finished; expect this to be March 2014.

I look forward to welcome you back in the hotel.

Best regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rotterdam hotels
Stadsdriehoek
citizenM Rotterdam
citizenM Rotterdam
#2 of 53 in Rotterdam
4.5 of 5 stars 896 reviews
Stadsdriehoek
Mainport Hotel
Mainport Hotel
#5 of 53 in Rotterdam
4.5 of 5 stars 784 reviews
Cool
Hilton Rotterdam
Hilton Rotterdam
#3 of 53 in Rotterdam
4.5 of 5 stars 915 reviews
Show Prices
Show Prices
Show Prices
Stadsdriehoek
Ibis Rotterdam City Centre
Ibis Rotterdam City Centre
#7 of 53 in Rotterdam
4.5 of 5 stars 467 reviews
nhow Rotterdam
#8 of 53 in Rotterdam
4.5 of 5 stars 993 reviews
Show Prices
Show Prices
Show Prices

Been to Rotterdam Marriott Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rotterdam Marriott Hotel

Property: Rotterdam Marriott Hotel
Address: Weena 686, 3012 CN Rotterdam, The Netherlands (Formerly The Manhattan Hotel Rotterdam)
Location: The Netherlands > South Holland Province > Rotterdam > Cool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Rotterdam
#2 Business Hotel in Rotterdam
#5 Green Hotel in Rotterdam
#5 Romantic Hotel in Rotterdam
#6 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rotterdam Marriott Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
In recent years, Rotterdam has transformed into a versatile, dynamic city. It is home to Europe's largest port and has become a trendsetter in many ways. The city is bustling and flourishing and has received a lot of exposure and recognition over the last years which has not gone unnoticed internationally. The Rotterdam Marriott Hotel is one of the leading hotels of Rotterdam. The hotel is located in Rotterdam Central District, directly opposite the brand new Rotterdam Central Station. The Central District forms the entrance to Rotterdam. This is the area in which Rotterdam en Europa literally meet. From here you can walk directly to the city center where a vibrant cultural and nightlife scene awaits. The Rotterdam Marriott Hotel has 230 elegant and spacious hotel rooms (all renovated in 2016), featuring gorgeous views over the city's skyline. Each room is equipped with state-of-the-art facilities and amenities ranging from high speed internet, comfortable bedding to spacious marble bathrooms and 42" flat-panel TV. The function rooms and boardrooms of The Manhattan Hotel Rotterdam are suitable for both large events and small, intimate business meetings. In addition our building is physically connected to 'de Doelen ICC Rotterdam'. Thanks to this exclusive connection we are able to provide conference space for up to 3000 persons. In our new lobby we've created a whole new arrival experience and vibrant meeting point for guests, business travelers, office users and passers-by. Pillars, our lobby's new contemporary Restaurant & Bar, is simple and flexible and meets the needs of today's Marriott traveler to combine work, relax and play. The menu in Pillars lists Bites, Social Sharing and Casual Entrées. In the Pillars Bar you'll be taken on a journey through the world's different vineyards, offering a wide selection of 25 high quality wines by the glass, including exclusive wine-flights and signature cocktails. Traveling to Rotterdam couldn't be easier. From Amsterdam Schiphol Airport it only takes you 25 minutes to travel into Rotterdam by high speed train and in 26 minutes you'll standing in our hotel lobby. Rotterdam-The Hague Airport is located at 10 minutes driving distance from the hotel. International trains such as the Thalys (2,5 hrs, from Paris), Deutsche Bahn and Eurostar all arrive at Rotterdam Central Station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, TripOnline SA, Hotwire, Cancelon, HotelTravel.com, Agoda, Travelocity, Booking.com and Priceline so you can book your Rotterdam Marriott Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Rotterdam
Rotterdam Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing