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“Good hotel” 4 of 5 stars
Review of Rotterdam Marriott Hotel

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Rotterdam Marriott Hotel
Ranked #6 of 53 Hotels in Rotterdam
Certificate of Excellence
GreenLeadersSilver level
London
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good hotel”
4 of 5 stars Reviewed September 30, 2013

The hotel is everything you would expect- good service, clean and comfortable rooms and great location (perfect location for the train station but somewhat ugly area around it)! It doesn't wow but it certainly doesn't disappoint in any way!

I would certainly stay here again if I happen to be in Rotterdam!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jaimini82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 8, 2013
Dear Jaimini82

What a pleasure to learn that we provided you with everything you expect when staying with us, thank you for sharing your thoughts online. I am proud to inform you that we have entered the final stage of the construction works in the vicinity of the hotel and nearing completion, the end result will be rather spectacular.

I hope to be able to welcome you again in the great city of Rotterdam, particularly when your arrival starts with a wow already.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,221 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Aberdeen, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 25, 2013

We arrived in Rotterdam at 10:30 in the morning so were too early for check in but we thought we would try to check in anyway. staff were very friendly and although the room wasnt ready yet the women did the check in procedure and we left our luggage to be put in the room when it was ready. we were told the room would be ready in an hour which it was. Rooms were modern and clean. the beds were very comfortable and views very nice. Gym was well equiped with a couple treadmills, bike, cross trainer and weight machines. i wouldnt really say it was a 5 star hotel but certainly a 4 star. A very nice hotel and would go back if we visited Rotterdam again.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TravelLover2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 8, 2013
Dear TravelLover2910

Thank you for your stay with us; I appreciate it very much that you spent some time to share your thoughts on Tripadvisor.

I am glad to learn that you enjoyed your stay with us, particular the service provided when arriving early in Rotterdam, the quality of the beds and the impressive views. I am proud to hear that you would definitely consider staying with us again when visiting the city.

Again, thank you for your stay, I look forward to personally welcome you back in the hotel.

Best regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewes, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 24, 2013

This hotel is our favourite in Rotterdam and although we decided to try a budget hotel instead this time, we ended up at the Manhattan within an hour of arriving, so many thanks to the staff for accommodating us with a good price and their usual efficiency! If you're looking for a really comfortable base from which to explore, this is it. The beds are brilliant, the air conditioning is actually effective (see my other reviews), the rooms are spacious and clean and the staff courteous - a very civilised experience all round!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 8, 2013
Dear Jen L,

Great to hear you enjoyed another stay with us, I appreciate you taking the time to share your experiences with fellow travelers.

I am glad to learn that we were able to accommodate you and your husband for another comfortable stay in our house; particularly your comments with regards to the staff’s efficiency & courtesy will be forwarded to our management team, since it serves as an important motivational tool.

I look forward to welcome you again in the future, please contact me when planning your next visit so I can personally take care of your booking.

Warm regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 20, 2013

The hotel was very clean but it is in the middle of ugly building work which spoils the impression. Staff were very generally helpful and friendly. The major benefit of this hotel is the location it is right opposite the station where the bus from the airport stops and a few minutes walk away from the Metro which covers the city. We had booked an executive room and for over £200 per night I had expected perfection. There was no plug in the bath so arriving wet and cold we had to go and find a plug to have a bath from an unmanned reception. Room was standard modern corporate stye, very clean and a nice big bathroom. The breakfast was okay although we were seated at a table with no butter, tea bags or condiments so we had to go and take them from other tables, water from the tea is served in flasks which is too cold to make good tea. Location is as quiet as the grave and as we were 12 floors up there was no problem with noise.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank delia p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 6, 2013
Dear Delia P,

Thank you for staying with us at The Manhattan Hotel and taking some of your valuable time to share your thoughts. As I understand from your review we did not completely meet nor exceed your expectations during your stay, for which I truly apologize.

I am glad to learn that you value the location of the hotel, unfortunately the current surrounding are not as nice as they will be in spring 2014, luckily we have entered the final phase of the construction now.

With regards to the breakfast I can only say that your experience was clearly not as we envisage for our guests; neither is a missing bath plug. Your comments have been shared with the responsible department heads in order to improve these attention points.
I hope to be able to welcome you again in Rotterdam so we can show our true passion for hospitality, please contact me directly so I can take care of your reservation.

Best regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 16, 2013

Public bus from Rotterdam airport to central station, walk across the street and your at the hotel.
Good restaurants in the area and walking to most attractions. Hotel feels new. Very accommodating staff. Large room and bath. Free wifi and even a lounge with free wine and
nibbles. We found a great price on the internet and it included everything. Breakfast was fresh and as much fruit, eggs, etc. as you could handle, They even made special eggs.
Would stay again.

Room Tip: Our room on the 10th floor was very quiet with good view.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank luassudipal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 8, 2013
Dear Luassudipal,

Thank you for staying with us and taking the time to share your experience on this website. I am proud to learn that you enjoyed your stay at The Manhattan Hotel Rotterdam and would definitely stay again!

Your comments will be shared throughout the hotel, since it is an important motivational tool for all us.

We look forward to welcome you back in the hotel.

Warm regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
415 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 stars Reviewed September 14, 2013

First, the hotel is in the middle of big building site. I think they just finished building the main railway station that is across and continue to do some more work around. Eventhough we didnt hear anything in the hotel, it isn´t great impression. Plus, finding a way how to get to the hotel with a car was not that easy. Re car - parking in the hotel for 27 EUR per day :-(

But, the staff was very nice. Early check in and late check out was absolutely no problem. We came with our 7months old daughter. The receptionist has even offered that we could have breakfast in the room if it was easier for us because of the baby and they would wave the charges. That was very nice!

The room was nice and specious as well as huge bathroom with tub and shower. Bed was comfy with very nice sheets.

The location is also very good - surrounded by pedestrian zone with all shopping and restaurants. There are also fantastic chinese restaurants nearby with excellent dimsums!

There were only two dissapointments - no pool in this hotel and the breakfast was very average.

Apart from that, we really enjoyed our stay.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Dafne07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, October 6, 2013
Dear Dafne07,

Thank you very much for visiting Rotterdam and choosing our hotel as your preferred place to stay; another word of thanks for the time you took to share your thoughts.

I am proud to learn that you really appreciated the location of the hotel; in the middle of the city center and across the street from the recently finished Central Station. Luckily we have entered the final phase of the construction works; rest assured that the result will be pretty spectacular. Glad to read that our staff was helpful in accommodating your requests with a late check out and in room breakfast with year little daughter; it is these little things that make the difference.

Dafne07, again thank you for your visit, in case you are planning a return visit, please do not hesitate to contact me personally.

Warm regards,

Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Land O Lakes, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 7, 2013

This hotel was beautiful, clean and more than we expected. The front desk agent upgraded us to an Executive Suite and gave us information on things to do in the area! The room was perfect! The bed was comfortable and quiet. We would go there again as the location was in the center of town with access to the train station across the way!

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pbmbjz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoupBimbergen, Guest Relations Manager at Rotterdam Marriott Hotel, responded to this review, September 12, 2013
Dear Pbmbjz,

Thank you very much for choosing our hotel as your preferred place to stay this time and thank you for spending some of your time to share your thoughts with fellow travelers.

I am very proud to learn that you experienced an excellent with us; great to hear that your room and the beds were comfortable and the location of our hotel ideal for your visit.

I hope to be able to welcome you back some day in the city of Rotterdam.

Warm regards,
Youp Bimbergen – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rotterdam Marriott Hotel

Property: Rotterdam Marriott Hotel
Address: Weena 686, 3012 CN Rotterdam, The Netherlands (Formerly The Manhattan Hotel Rotterdam)
Location: The Netherlands > South Holland Province > Rotterdam > Cool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Rotterdam
#2 Business Hotel in Rotterdam
#5 Romantic Hotel in Rotterdam
#5 Green Hotel in Rotterdam
#6 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rotterdam Marriott Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
In recent years, Rotterdam has transformed into a versatile, dynamic city. It is home to Europe's largest port and has become a trendsetter in many ways. The city is bustling and flourishing and has received a lot of exposure and recognition over the last years which has not gone unnoticed internationally. The Rotterdam Marriott Hotel is one of the leading hotels of Rotterdam. The hotel is located in Rotterdam Central District, directly opposite the brand new Rotterdam Central Station. The Central District forms the entrance to Rotterdam. This is the area in which Rotterdam en Europa literally meet. From here you can walk directly to the city center where a vibrant cultural and nightlife scene awaits. The Rotterdam Marriott Hotel has 230 elegant and spacious hotel rooms (all renovated in 2016), featuring gorgeous views over the city's skyline. Each room is equipped with state-of-the-art facilities and amenities ranging from high speed internet, comfortable bedding to spacious marble bathrooms and 42" flat-panel TV. The function rooms and boardrooms of The Manhattan Hotel Rotterdam are suitable for both large events and small, intimate business meetings. In addition our building is physically connected to 'de Doelen ICC Rotterdam'. Thanks to this exclusive connection we are able to provide conference space for up to 3000 persons. In our new lobby we've created a whole new arrival experience and vibrant meeting point for guests, business travelers, office users and passers-by. Pillars, our lobby's new contemporary Restaurant & Bar, is simple and flexible and meets the needs of today's Marriott traveler to combine work, relax and play. The menu in Pillars lists Bites, Social Sharing and Casual Entrées. In the Pillars Bar you'll be taken on a journey through the world's different vineyards, offering a wide selection of 25 high quality wines by the glass, including exclusive wine-flights and signature cocktails. Traveling to Rotterdam couldn't be easier. From Amsterdam Schiphol Airport it only takes you 25 minutes to travel into Rotterdam by high speed train and in 26 minutes you'll standing in our hotel lobby. Rotterdam-The Hague Airport is located at 10 minutes driving distance from the hotel. International trains such as the Thalys (2,5 hrs, from Paris), Deutsche Bahn and Eurostar all arrive at Rotterdam Central Station. ... more   less 
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Also Known As:
Westin Rotterdam
Rotterdam Westin

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