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“No better place to stay for service and quality” 5 of 5 bubbles
Review of Hilton Rotterdam

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Hilton Rotterdam
Ranked #3 of 52 Hotels in Rotterdam
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“No better place to stay for service and quality”
5 of 5 bubbles Reviewed January 27, 2014

I stay at a Hilton hotel every week - yes every week. There are good and bad but this is one of the best. Recently refurbished to an immaculate level, great restaurant, reception, gym andExecutive Lounge. The rooms are wonderful..One thing however hasnt changed' the service, it was always great only now its great in a great hotel

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, February 3, 2014
Dear Mark, I am pleased to read that you like what we have done with the refurbishment. Thank you for your compliment about our service and for your loyalty to our brand. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,199 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
New Castle, Pennsylvania
Level Contributor
298 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed January 24, 2014

This hotel is nicely located with good amenities. The lobby area is beautiful and there is free wi-fi in the lobby. Wi-fi in the rooms is only available for free if you are a gold or higher member of Hilton Honors. The central shopping district of the city is just two blocks away if you turn right out of the front doors. The doors on the other side open onto the easy to use train system. I was unwell one day and the staff sent up a complimentary liter bottle of water. The beds are a large single and the bathroom has shower only. There are many restaurants and bars in easy walking distance and a bar and restaurant in the hotel. Altogether a good place to stay.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charlene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, February 3, 2014
Dear Charlene, Thank you for your review and your compliments on the Hotel. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

Arrived at 10.30am for a much later check in but not a problem as the room was ready. Reception were brilliant and extremely helpful. Room was very good and the hotel has a good location just 5 mins walk from the Central Station and very close to shops, bars and restaurants. As the room was an executive room we had access to the executive lounge which was excellent!! We had the canapés (clams, smoked salmon, caviar, calamari, cheeses etc) and a glass of wine before eating in the restaurant. The food in the restaurant was faultless (although pricey!!) Breakfast was also very good and lots of choice. Probably one of the best beds we've ever slept in. Overall an excellent stay. Would highly recommend.

Room Tip: Highly recommend an executive room but hotel was very quiet.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank douthwaite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, January 23, 2014
Dear Douthwaite, Thank you for your compliments on the executive lounge and your recommendationl. Jan Rutgers - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed January 15, 2014 via mobile

5 min to the central station at the heart of Rotterdam. Great location. You enter the hotel. It's not new but very well maintained and the lobby is huge. Ladies at reception are so kind and just smiling and do their staff super quickly.
I had a standard room at 7 th floor. Large. Perfect lighting. Perfectly designed, modern, new and warm. So comfortable. Complimentary 2 glass bottles of water. One sparkling one still. Complimentary free superfast internet. Perfect business table.
Toilet is so clean and new. Shower facilities (all brand new Hansgrohe) are perfect. Speed and temperature of water was excellent. All toiletries were excellent and worldwide brand agreed by Hilton.
Breakfast was perfect. You can't ask for more.
If I'm asked to find an issue. Comfort of beds were not excellent. It was good and ı didn't have a king size bed. It was a twin.

Stayed January 2014
Helpful?
Thank Evren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, January 23, 2014
Dear Evren, Thank you for recognizing my team. I am very pleased to read that you have enjoyed the benefits we offer. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
1 review
5 of 5 bubbles Reviewed January 15, 2014

Service as soon as I entered was very efficient, the room was very comfortable and relaxing, making it hard to get out of bed in the morning. And the location to the office was great to catch a few extra vital minutes sleep.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, January 23, 2014
Dear Jason, Thank you for sharing your experience. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

outstanding experience from all quarters including staff and amenities- modern gym facility with TV on-screen to watch the news whilst working out daily was very useful - music and ambience in the bar is excellent and lots of peace and quiet and good service from pleasant staff really helps get work done when under pressure - same with breakfast and the support from staff is excellent

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Siva P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, January 23, 2014
Dear Siva, Thank you for your compliments on our gym facility and our bar and restaurant. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

Living in Rotterdam for quite a while now, the Hilton hotel does not look really appealing from the outside. Since our house is being renovated, we stayed in the Hilton for 1 night and the interior of the Hilton hotel is the opposite of the attractiveness of the building itself. Besides that, the personnel is really friendly and helpful.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Haaienvoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janrutgers, Manager at Hilton Rotterdam, responded to this review, January 23, 2014
Dear guest, Thank you for your compliments on our Hotel. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Rotterdam

Property: Hilton Rotterdam
Address: Weena 10, 3012-CM Rotterdam, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Rotterdam > Cool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Rotterdam
#3 Luxury Hotel in Rotterdam
#3 Family Hotel in Rotterdam
#3 Romantic Hotel in Rotterdam
#5 Business Hotel in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Rotterdam 5*
Number of rooms: 254
Official Description (provided by the hotel):
Explore Europe's largest harbor city from the renewed Hilton Rotterdam hotel. This centrally located Netherlands hotel was completely renovated in 2013 and features the latest in technology and style. The modern guest rooms subtly blend the local aesthetic with quality design. Visit nearby Rotterdam attractions and take a boat trip up the Maas River or see the city from the Euromast Tower. Ideally located in the heart of the city on Coolsingel, this hotel is within walking distance of Rotterdam's central railway station. Just minutes away are the main shopping street de Lijnbaan, exclusive boutiques at the Kruiskade, De Doelen concert hall, and Luxor Theatre. Rotterdam The Hague Airport is a 15-minute drive from the hotel. Stadshal Bar & Restaurant serves modern European cuisine in an urban and contemporary atmosphere. Visit Stadshal Bar for a cocktail or meet with friends or business associates in the Lobby Lounge for a quality coffee. De-stress with a work out in the 24/7 fitness room. As an additional service to its Guests, the hotel offers complimentary WiFi in all public areas. ... more   less 
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Also Known As:
Hilton Rotterdam Hotel Rotterdam
Hilton International Rotterdam
Rotterdam Hilton International

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