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“Very nice hotel on old passenger vessel”
Review of SS Rotterdam

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SS Rotterdam
Ranked #9 of 53 Hotels in Rotterdam
Certificate of Excellence
Reviewed April 21, 2011

The hotel in located in the old passenger / cruise vessel ss Rotterdam. We arrived a bit late in the evening, but still could enjoy the sun on the deck near the pool with a nice drink. During the day you make a tour through the vessel including the bridge, engineroom etc. We expecte small rooms for the price but instead it was a large room with a normal bathroom (Shower only) and a walk in closet. This vessel was not designed for cruising but travelling in style. The rooms were just perfect. Breakfast was in the Lido restaurant and then we noticed that there were a lot of people on board.
The hotel has a nice bar. In fact this is one of the first hotel bar were actually guest enjoyed a drink in the evening. For us it was a perfect stay the moment we arrived we were in a relaxing different world.

Room Tip: No idea. Just book as we did.
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  • Stayed: April 2011, traveled on business
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Thank normandic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 12, 2011

We stayed in the Cruise Hotel for one night last weekend. The boat itself is beautiful and the views over the city and harbor are very nice. The downside of the location is that it is quite far away from the city center. Transportation to the city center by boat with Spido stops around 17:00 already. You have to take a water taxi then (more expensive) or go by car as the metro is quite far away.
The rooms are nicely decorated in the original style of the ship. They have all the features you would expect of a hotel in this price range (good beds, tv, mini bar etc).
Would certainly recommend to stay there one or two nights to experience the cruise feeling and enjoy the views / ship.

  • Stayed: January 2011, traveled as a couple
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1  Thank Peter_and_Suzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2010

Initial impact was quite 'wow' although should have taken more note of the fact that the single lift did not work and continued not to work for the whole of our 4-night stay. Cabin (outside suite) was very nice. Renovation well done in 50/60s style. Lots of good things but criticisms include lack of entertainment, mediocre and expensive restaurants and difficulty in reaching city after 5 unless you were willing to pay for a taxi or water taxi both of which were not cheap. Would draw readers attention to the fact that if you get a package, as we did, which included free meals in various restaurant on the ship and in the city you are only offered a set menu. For us as vegetarians, this seemed to throw the chefs on board the ship quite badly. We ended up with some odd/bad food. Must speak up for the Stroom however where we had a great meal although transportation was potentially a problem. No shelter on the pontoon where the water taxi and Spido picked up was not good in howling gales and pouring rain when you were about to go out for the evening or even for the day. Overall experience was interesting but probably would not go again. It felt a bit dead. Most guests seemed to be business people rather than holiday makers or day-trippers there for the tour of the boat. Would prefer to be closer in to the city.

Stayed: September 2010, traveled as a couple
1  Thank TyrelleTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2010

Stayed overnight for a conference next day and wanted to experience the cruise ship feeling. Rooms in very good condition and some refurbished original furniture gives a feeling of the former grandness. Very comfortable bed. Unfortunately, most of the attractive saloons were not open to the public, even not to hotel guests. Dinner at Lido is not very charming but misses a close alternative off board. All in all a nice one time experience but not really worth coming back again.

  • Stayed: October 2010, traveled on business
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1  Thank FoodWatch99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2010

The ship is a lovely renovation back to her form as an Ocean Liner with huge attention to detail throughout. Unfortunately if you visit to see the ship, its pot luck whether you will since most seems closed off from the public, apparently the bits closed are a conference centre.

The catering and drinking facilities are horribly inadequate for a hotel this size and Saturday's it is standing room only in the 1 bar which opens. Don't expect dinner reservations to be honoured if made when booking and if the choice is dinner in the Lido, I'd recommend stepping ashore. All in all a splendid renovation let down by a rubbish hotel product. Oh and don't bother complaining, noone ever replies...

  • Stayed: May 2010, traveled with friends
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Thank RegularTravellerMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2010

This is more of a conference hotel so there is not much entertainment but a fascinating 'quirky hotel'. Not the most convenient place to visit the bulbfields from but didn't mind the car ride. Delft was wonderful and the windmills at Kinderdijk were so pretty.
The afternoon tea and the cakes were amazing but the 'included 5 course meal' was a set meu with no choice - mostly fish and I was not keen on the eel! The service was good but not outstanding.
The absolute best thing was the bed - I have never slept so well, my friend and I tried to persuade our husbands to smuggle them out in the suitcases!!!

  • Stayed: April 2010, traveled with friends
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1  Thank SeriousSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2010

The renovation of the SS Rotterdam is excellent, I congratulate all those involved. It is possible to get a reasonable sized cabin with double bed, with port holes, overlooking the river Maas for no more than the cost of a ‘bland’ Ibis hotel or similar – how great is that.

Our cabin was surprising spacious, for a ships casbin of this era and had 1950’s style furniture and fixtures although the bathroom was clean and modern, rather than original (just as well). The cabin had a safe, high-tech tea/coffee makes, reasonable cupboard space, two beds pushed together to form a double and two tables and chairs. The room appeared clean although when I moved the table a little I did notice a ring of dust on the carpet. I did not dare look under the bed.

The cabin had modern air conditioning (the two port holes do not open) but it was rather unpredictable. The room was very warm so I had the air-con on full ‘cooling’ output. In the middle of the night my wife and I awoke in a pool of sweat to find the air-con was blowing out un-cooled air. I turned the dial to a hotter temperature and cold air started to come out – go figure. (This may not apply to all cabins?)

We paid to do the full ‘tour’ (self-guided with audio player). We were able to see most of the public rooms, the bridge and engine rooms etc. which was excellent. However there were some rooms off-limits although they appeared to be unused. We were lucky to be able to see the Grand Ballroom (Ritz Carlton) and the Theatre which are often closed for Conference use. These two rooms are part of the highlights of the ships design. If these were unavailable to see them, given the fact that I had travelled from London especially, I would have been ‘gutted’.

There is a definite tension between the Hotel services/tours, dining and the Conference operation of the ship. Even of an evening it is not possible to walk around all of the decks of the ship with coming across ‘no entry’ barriers, closing many sections of the deck off and various public rooms which do not appear to be being used for anything.

Dining: there are two places to dine of an evening The Lido and Club Room. The ship is in the middle of nowhere, so they have a captive audience. Both dining rooms were relatively busy on both nights that I was aboard, which were a Sunday and Monday. The ship certainly had more atmosphere on board of an evening than the Queen Mary Hotel (Long Beach) and is in much better repair, although Rotterdam is so much younger of course.

The Lido has been converted to be a modern (trendy) informal dining area, with an open Kitchen. It does not match the character of a 1950’s Ocean Liner at all, but they obviously want to cater to a wider audience than just maritime history buffs. The menu prices are pretty high which raises ones expectations, the menu is not very extensive, and the food was not bad as such – but not outstanding either. The service could be very slow. One evening we were seated and waited 20 minutes for a menu. Once seated the staff appeared to just ignore us. I noticed that a staff member walked in after us with his partner and was enjoying his first course before we had even got our menu and knife and forks. I would recommend that guests take a ten minute water-taxi ride to the restaurant of the Hotel New York. The prices are similar but the choice, quality of food and service are so much better.

The Club room was very attractive and a more formal room. However the cost appeared to be pretty high indeed, so I did not get to find out if the quality matched thee price.

The Breakfast buffet served in the Lido was not too bad, but hardly worth 17.50 Euros per person.

The Ocean Bar was very nice, quite intimate, and renovated from an original bar. It was shut on Monday evening much to my disappointment. It’s probably shut because no one uses it on a Monday and because it is shut, no one can! In fact I saw several couples trying to gain entry.

The ship had a shop which had a good collection of nautical items including many maritime history books, however on some days it is closed all morning which I found very inconvenient on a short stay.

It’s difficult to give this operation a star rating. For a chance to stay on board and tour a historic Ocean Liner I’d give her five stars. The cabin was also very good, apart from the air-caon. In terms of mediocre food, poor service, locked public rooms and cordoned-off decks, I’d give two stars.

  • Stayed: August 2010, traveled as a couple
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1  Thank TheLondonGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SS Rotterdam

Address: 3E Katendrechtsehoofd 25, 3072 AM Rotterdam, The Netherlands (Formerly Cruise Hotel)
Location: The Netherlands > South Holland Province > Rotterdam
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 53 Hotels in Rotterdam
Price Range: $87 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SS Rotterdam 4*
Number of rooms: 254
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