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“For the same price, the worst hotel ever. 同样的价格,我住过最烂的旅店!”

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City Hotel Rotterdam
Ranked #21 of 28 Rotterdam B&B and Inns
Belgium
Level 6 Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“For the same price, the worst hotel ever. 同样的价格,我住过最烂的旅店!”
Reviewed August 12, 2013

Terrible location! Just by looking at the environment, you have no feeling that you are in Europe. I booked for two nights, but only stayed for one. We got a small room and windows could never be opened. I don't know we get this room if it's because we booked it with Groupon reduction? Even with this price, i thinks it's way too much. The wireless password is not the same one as what they have written on the room instruction. When i asked for the correct one, they tried to charge me 10 EUR/day for the wireless, even though this is include in the room fee. It doesn't look like a professional hotel at all. From i enter till i leave, nobody ever asked for a copy of my passport or ID card, When i went out for dinner, no one asked to keep the room key. Except the room is clean, i can't find anything good which is suitable for this price. Never ever come back.

同样的价格,我住过最烂的旅店。没有任何安全感。老板,服务员都是中东/摩洛哥人,走出酒店门完全感觉自己在非洲。路边行人都是酒鬼和磕药。弥漫着大麻的味道。房间狭小,闷热,而且窗户完全无法打开。从我进去到出来,没有任何人要求复印有效证件什么的。房间钥匙也可以随便带着进出,我每次都抱着回去我的行李全部会不见的心出门的。可能因为我是亚洲人的缘故,他开始还企图给我的无线网收费,后来看我生气了,拿缴费凭证出来了,他才改变说法,非常狡诈。早餐也非常一般。唯一满意的就是看起来还干净。但我觉得这也是宾馆起码该作到的。价格实在太离谱!实实在在不推荐!!!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cecily Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
Bruges, Belgium
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 30, 2012

Kind staff!
Not too far from railway station, city center, ...
Parking space available near hotel. (10 € a day, bargain)
Not exactly a 'dodgy' area. (as some reviewers note)
terrible, cold food (titled 'Chef's Menu'. Chef most likely specialized in lukewarm canned delights) Instantly knew why staff advised to come eat at 5 PM. Not safe, if you ask me...
Restaurant had no service, no music, no atmosphere, a gigantic tv playing some Dutch tv programme, ... not a restaurant.
Refused breakfast. Superbe breakfast available around the corner. (http://www.vlaamschbroodhuys.nl/)
Small room, renewed, yet way too expensive ... and quite smelly...
Very small, dingy bathroom, presumably decorated by heroin addicts. Small towell showed blood stains. Rest was okay...
Groupon Reduction, yet still way too expensive.
Conclusion:
Costs way too much, in comparison to the quality. Half the price would even be too much. Should reduce price, or improve service drastically, in order to get better review. Shall not ever return. Missed opportunity. Should not survive like this. Kindness is very good basis. However, does not make a great hotel. Brilliant city by the way!!!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bLueDinosaurs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rotterdam hotels

Ljubljana
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2012

I went on business, payed 85 EUR for the night. What I got was a hotel not really close to the centre, in a not extremly safe looking neighbourhood - not too bad, though. The room was of a good size and you could tell the owners are trying to better the hotel. People at the reception were very nice, but their English was not good. The room and the bathroom were clean. The breakfast was nothing special. No elevator, but the guy at the reception happily carried my bag to my room.

Room Tip: My room was overlooking a courtyard - quiet and I did not need the AC. My colleague complained of th...
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Auryn_SI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Hotel Rotterdam

Property: City Hotel Rotterdam
Address: s Gravendijkwal 100-102, 3014 EJ Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Oude Westen
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #21 of 28 B&Bs / Inns in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Hotel Rotterdam 3*
Number of rooms: 16

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