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All reviews no elevator old building cozy hotel the location is perfect late at night the hotel staff top floor canal stairway bicycles
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Reviewed February 26, 2014

If mainstream chain hotels are your preference then this hotel may not be for you, however if you appreciate a more traditional charming hotel with a mix of room types then stay here! You cannot fault the location, the cold breakfast is functional for a decent cup of coffee there are lots of coffee shops nearby.

The bedrooms are all different and all clean, you are normally treated to a choice of films on the TV with dutch subtitles! For us the WIFI was not working but I have stayed here a few times on business and that was the first time I had a problem. I have my own favourite room but will not share the number ;-) you need to stay in a few first!

Definitely stay here for an authentic experience of dutch culture.

Room Tip: Maybe a canal view is best to avoid the rooms at the back!
  • Stayed: February 2014, traveled on business
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Thank vk0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

The hotel itself is very nice with a lot of character and perfectly situated for Leiden Town Centre and local amenities. The staff were really friendly, helpful and polite (although I've always had a soft spot for Dutch girls :-)

The first room I had, although spotlessly clean with a recently renovated bathroom, was actually very small, dingy, dark and depressing (number 16). The room was at the back of the hotel overlooking the kitchens and courtyard, surrounded on all four sides by the rest of the towering three storey hotel. Horrible, horrible, horrible. The TV was also very small and the lighting was harsh. But for some reason there was a huge desk in the room?!?! The shower was good.

So I complained and for the last night they moved me to a room at the front of the hotel (room 11) - wow what a difference (10 out of 10!!). A lovely view, very spacious, huge bathroom and a big improvement (although this time a small desk - ha ha, why don't they swap desks about I wonder!!)

The hotel breakfast was very convenient, if a little overpriced. And with it being the same choice of food everyday it became a bit monotonous - cold cheese, bread, boiled eggs, coffee and juice. Could've done with a bit of variety there - what about a full English for instance? Or croissants/pain au chocolat etc.

The hotel evening meal was very nice (steak) and very reasonably priced - better than the Mexican restaurant next door that's for certain! Although with there being plenty of eateries close by, I went to a different establishment every night - I liked The North End pub just down the street :-)

On check I noticed they'd charged me a further €7 to pay by Visa Debit card (never originally agreed to that!!)

All in all, a mixed bag. Would certainly use again, but I'd ensure I check the location of the room first.

Room Tip: Get a room at the front of the hotel. Otherwise the views are appalling!
  • Stayed: October 2013, traveled on business
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1  Thank D_A180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NieuwMinerva, Owner at City Hotel Nieuw Minerva, responded to this reviewResponded October 10, 2013

Dear mr,
Thank you for your review.
We do not charge for debet visa cards.
We charge 7 euro for a simple continental breakfast.
We are great to hear that you like our new room number 11.
Greetings,
City Hotel Nieuw Minerva

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

If you are tired of bland modern hotels, this is the one to go to. The entrance looks like your old uncle's town house in Leiden, a good reading table with daily newspapers, some easy chairs. The room had a good view over the canal and was quiet. The bathroom was quite newly decorated, the room was original but not new.
Breakfast is good for the price offered. The service was friendly and attentive. More a home form home.
And the location in perfect, 10 min form the station and two minutes to the terrace.

Room Tip: The room with view of the canal are beautiful
  • Stayed: August 2013, traveled as a couple
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2  Thank Meis234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

When I see people giving this hotel five circles in their reviews, I have to ask myself whether they stayed in the same place that I did. This is a very old hotel with rooms that haven't been renovated in years. My room was quite small, with a lumpy bed, and although it did have a renovated bathroom, even that proved to be uncomfortable because they left out a few obvious touches. For example, where are you supposed to hang your towel? A towel rack on the wall and/or a hook on the back of the bathroom door would have made a big difference. I had to drape my towel over the side of the bathtub (or over the toilet seat). And if they're going to install a towel rack, they might as well install a little shelf for toiletries, too.

On the plus side: wireless internet is reliable and available for free in the lobby. They say they charge for internet access in your room (something absurd like 6 Euros per hour), but I had no trouble catching the free signal even though I was on the second floor. I certainly would not recommend this hotel if you could not get free internet in your room.

Breakfast is OK: bread, cold cuts, cheese, and typical Dutch spreads such as cream cheese and jam. It doesn't vary much from day to day.

The location is great, right on a picturesque canal in the center of town. You can walk to all the sites. And your room will be so uncomfortable that the first thing you'll want to do in the morning is walk to all the sites.

  • Stayed: June 2013, traveled on business
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1  Thank DrGoldin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

The Nieuw Minerva Hotel
This hotel is perfectly centered in the little "city" of Leyden (old English spelling), which history goes back to Roman times 57 AD, but probably before that, because it is situated on the banks of the old Rhine, an ideal place for merchant’s shipping in ancient times. Nothing from the Roman presence is actually left. With the somewhat misleading name “The Nieuw Minerva Hotel” - “Nieuw” or” New” in English is hardly the case - itself is a conglomeration of old buildings dating back to the sixteenth century, a fact sadly supported by the steep staircases.. Luckily the staff is very forthcoming and offered us another room that did not require us to climb three of those stairs; just one was enough. The room was smallish with the usual accoutrements i.e. bed nightstands, lights, closet. The adjoining bathroom was proportionally small. However, both were very well kept and clean as can be. Since we like to go explore outside the hotels to eat the local stuff, we did not use the Restaurant and Bar that were on the premises, right off the reception area. If memory serves right, breakfast would have been 7EU; a normal amount. Upon our return the room was again immaculate, makes you afraid to have dropped a piece of paper!
Leyden is 25 miles away from Amsterdam, a lot more affordable, easier to find accommodations, less people (read tourists), a lot cleaner and all the charm that Amsterdam has to offer. The railroad station is a short walk from the hotel. Our hotel was in a well affordable range (95 EU), parking is readily available, while the Dutch Public transportation has no equal in the world. Bicycles could even be borrowed from the hotel for those with iron nerves; parking a bike is a breeze.
There are a good number of excellent Museums, Windmills to see. For Americans, the Pilgrim Museum housed in one of the original buildings, and originally belonging to those famous pilgrims, might be of interest. The museum’s receptionist, cashier and dozen, all personified in one is somewhat bored,.. until you ask him some pointed questions. Then he will regale you with tales of yonder, or just make it up on the spot. Verification is not for the layman, but do not confuse the Pilgrims with the Puritans. At least get that right.
Leyden is the place where Rembrandt was born. There is a museum called “De Lakenhall”. Museum De Lakenhal is a museum fine art. Its collection of fijnschilder paintings from the Dutch Golden Age shows several Rembrandts and some of his pupils and pupils of those . that we comfortably visited in about one hour, so as not to become overwhelmed and saturated with, is situated in the Laken Guilt Hall of times long gone. There the Masters would examine the “Laken” or felt, a type of woolen fabric used in the Middle Ages, in all probability do the day’s “pricefixing” in the backroom.
There are a surprising large number of good restaurants to be found near the hotel; right around the corner and throughout the center, which is all eminently walkable.

  • Stayed: May 2013, traveled as a couple
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1  Thank PJVZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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