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Hotel Leiden
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Traveler rating
240
284
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15
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All reviews nice hotel one night stay rooms are large hotel restaurant stayed for nights free parking train station canal brasserie balconies netherlands bath
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Reviewed January 27, 2017
Nice stay

Quiet and spacious room with balcony (most rooms seem to have them). Check-in and check-out were fine. Breakfast is good. Did not try free wi-fi. The hotel is in a residential area in the outskirts of Leiden. Had dinner in hotel one night which was OK. Minor niggles - didn't like "antiqued carpets" in rooms, although there is a note in the room explaining these are supposed to be a feature, they just look worn. Also at dinner vegetables were from a tin or frozen.

Room tip: Rooms in back may be quieter
Date of stay: January 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Ask reatigger about Hotel Leiden
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 30, 2017

Dear guest,

Thank you for your extensive review regarding your recent stay in our hotel. We are happy to read that you have enjoyed your stay in Leiden. All rooms indeed have vintage carpet.
We will discuss your feedback regarding the dinner you have had in our restaurant in order to improve our quality. We are sorry to hear that we did not meet your expectations and hope this has been solved directly for you.

With kind regards,

Guest Relations

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Reviewed January 22, 2017
Mediocre stay

The Van der Valk hotel chain is well known in the Netherlands. The chain strives to offer quality rooms for an affordable price range. Compared to the several recently opened Van der Valk hotels, the Leiden branch is a dated. The room was a bit run down, with a small bath tub, small shower and flimsy plastic shower doors. Rooms could have been cleaner too.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 23, 2017

Dear guest,

Thank you for taking the time to write a review on your recent stay in our hotel. We are sorry to hear that we did not meet your expectations. Your feedback is highly appreciated. We will discuss your feedback internally to improve our quality and service level. We hope to have the chance to welcome you again in the future in our hotel.

With kind regards,

Guest Relations

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Reviewed December 29, 2016
globally positive memory

good hotel, well situated (calm an nearby the interesting places of Leiden and Den Hague), good parking facilities, modern and clean rooms, good restaurant and friendly people (except for one arrogant guy at the desk). Maybe a little too much over-priced

Date of stay: December 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Ask lucv830 about Hotel Leiden
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 3, 2017

Dear guest,

Thank you for taking the time to write a review on your recent stay in our hotel. We are happy to read that you have enjoyed your stay and the location of the hotel. Your feedback regarding the front desk representative is highly appreciated and will be discussed internally. We hope to have the chance to welcome you again in the future in our hotel.

With kind regards,

Guest Relations

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Reviewed December 26, 2016
Great location, great comfortable room and perfect breakfast

After a Christmas party on 24/12/2016 we stayed with our family in this very friendly, nice hotel. The room was excellent , big enough with the extra bed. Very good beds. The Christmas breakfast was huge and great with champagne served as well.

Room tip: I believe all rooms are great and no difference. Ground floor rooms are more easy accessible.
Date of stay: December 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Ask Ronald1970 about Hotel Leiden
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 2, 2017

Dear guest,

Thank you for your review regarding your recent stay in our hotel. We are happy to read that you have enjoyed your stay during Christmas in our hotel. We hope to have the chance to welcome you again in the future in our hotel.

With kind regards,

Guest Relations

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Reviewed December 19, 2016
youhave to try this hotel

we had party with overnight , everthing wa perfect . The service , food on time no mistakes . The room and the breakfast ,was good organize . the location , old restaurant with a perfect vieuw over the water , the set up and decoration was in Xmes.

Date of stay: December 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Ask 23harmt about Hotel Leiden
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded December 21, 2016

Dear guest,

Thank you for taking the time to write a review regarding your recent stay in our hotel. We are happy to read that you have enjoyed your stay. We hope to welcome you again in the near future in our hotel.

With kind regards,

Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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