We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Leiden
Nearby Hotels
Tulip Inn Leiden Centre(Leiden)(Great Value!)
$108
Booking.com
View Deal
  • Free Wifi
  • Restaurant
$146
$128
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$76
Booking.com
View Deal
  • Free Wifi
  • Free Parking
De Doelen(Leiden)
$107
Expedia.com
View Deal
  • Free Wifi
Ibis Leiden Centre(Leiden)(Great Value!)
$88
Booking.com
View Deal
  • Free Wifi
  • Bar/Lounge
$103
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$87
$81
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$130
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$128
Expedia.com
View Deal
  • Free Wifi
  • Pool
$108
$103
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (700)
Filter reviews
700 results
Traveler rating
203
302
136
42
17
Traveler type
Time of year
LanguageAll languages
More languages
203
302
136
42
17
Show reviews that mention
All reviewsplay areaswimming poolocean bargarden restaurantgreat family hoteldinner buffetping pongplay roomkids eat freelarge atriumcentral atriumbuffet stylefree shuttlebus stopexecutive roomground floorshort drive
Filter
Updating list...
237 - 242 of 700 reviews
Reviewed November 14, 2013

To be honest , I was expecting a square shaped "utilitarian " hotel , but what a pleasant surprise . I really liked the artwork and statues around the atrium , the food was good and our waitress all smiles . My room was a good size , great bed , adequate bathroom ( the light goes on and off automatically which is a little strange ) and LOTS of soft white towels ( not so keen on the Dove soap wall sachets )
All in all a lot of character ....a warm and friendly place to stay

Room Tip: Go on the third floor- less noise
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jonathan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLeiden, General Manager at Holiday Inn Leiden, responded to this reviewResponded November 18, 2013

WOW, nice comments! Our employees will really enjoy reading this, thank you!
We love to become your home away from home, please visit us again. Kindest regards, Ronald Reichert, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

We have been in this hotel for the third time, giving it the last chance, as in 2013 at the dog show weekend, the staff and security were very rude to people and we considered booking in different hotel. Finally we decided to give it the last try. We found the service much improved this year, completely different attitude, what made our stay a very pleasant experience.

Meals have always been lovely in this hotel and restaurant very pleasant.

This year we were late for our lunch ( too busy at the show) but staff anyway agreed to serve what was very much appreciated - little things like this always make difference!

Its a very clean hotel and we have never had problem with that either, the only worry we had was the staff attitude but happily we couldnt complain this year at all. Hence would come back next year.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank joanna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLeiden, General Manager at Holiday Inn Leiden, responded to this reviewResponded November 18, 2013

Thank you for your feed back, we really appreciate it. Also glad to hear your visit was OK and pleasant this time. I'll forward your comments to all empoyees. Again, thank you and we hope to welcome you back next eyar. Kind regards, Ronald Reichert, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013 via mobile

We came to Leidem to visit out son in the university, and choose this hotel here in TripAdvisor, it worth every euro paid. It have a good sevice, excelent bearkfast, a nice room, o excelent swimingpool, placed beside A44 and N206 os very easy leave the city, a hotel to came back.

Stayed: October 2013
Thank AlgarveL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLeiden, General Manager at Holiday Inn Leiden, responded to this reviewResponded October 23, 2013

WOW!, nice feed back! Thank you very much, needless to say we all here really appreciate your very kind words. Looking forward to seeing you back real soon. Kind regards, Ronald Reichert, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

Check very carefully what has been charged to you on arrival and departure. I booked via priority club and have stayed here often before, it did not stop the receptionist taking 500 euros from my card on arrival WITHOUT TELLING me and then after I paid at the end of the stay (not as much as 500 euros) they took another 350 from me..watch your purse with this lot!

Room Tip: find a different hotel, Ibis in the centre at the station. is much more professional and cleaner
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank smokindogwheelchair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, General Manager at Holiday Inn Leiden, responded to this reviewResponded October 7, 2013

As we informed guest, a mistake was made for which we apologise. We value all our guest and we have is no intention whatsoever to take extra money from guests. Again, we apologise for the mistake made. Kind regards Ronald Reichert, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Holiday inn Leiden ,
Average hotel for Families!!
We heard that it is a good hotel for families with children, so he does not really, depends.
Location in a service / commerce area near A44 but far away from the beautiful city center of Leiden, the rooms are average sized, the amount of rooms with connecting door is very limited, they do not secure rooms, first come first served, so if you are a family of 4-5 people with small children, you should arrive as early as you can, you may get rooms with connecting door or may not, depends.
The need to move between the two rooms destroyed our all stay , it really was a great annoyance and disappointment,
Be alert, they have rooms with entrance not through the lobby but from the parking lot as in motels, its unsafe, detached from the hotel. Do not think to get two rooms per family in this area.

Light showers powered by a sensor, such that if the shower closed with the curtain, the sensor does not see the movements and the light turns off every 30 seconds - a minute, terrible, disturbing, uncomfortable, especially with children.

Evening meals are expensive, 70-100 euros for a family of five. Very average food, the price is absolutely not justified.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alon1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLeiden, General Manager at Holiday Inn Leiden, responded to this reviewResponded September 30, 2013

Dear guest, our hotel is located close to the highway (directions The Hague, Amsterdam, Schiphol airport, etc.) and to the city center it is by car only 5 mins (by bicycle within approx.10 mins). If reserved at the hotel itself guests can guarantee their connecting room reservation at a small surcharge of € 15,00. One can make their choice to have a room on the interior or exterior side of the hotel. The light sensor in the bathroom will be checked, please accept our sincere aplogies for this inconvenience.. Our very extensive dinner buffet and the popular family buffet during weekends are served in our Garden restaurant. Please note we have the KIDS EAT FREE (up to 12 yrs) progam for all our hotel guests! In our Ocean bar we served a limited a la carte menu including steaks and fish, vegetarian meals, but also hamburgers, a daily varying dish, the very popular pork skewer, etc. Again, please accept our apologies. We do hope we may have the pleasure of welcoming you back to Leiden. Kindest regards, Ronald Reichert, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews