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“Room was fine, the rest poor” 3 of 5 bubbles
Review of Hampshire Hotel - Delft Centre

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Hampshire Hotel - Delft Centre
Ranked #3 of 15 Hotels in Delft
Certificate of Excellence
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Room was fine, the rest poor”
3 of 5 bubbles Reviewed May 4, 2014

The room was ok. A bit noisy.
The service was not good. Very unfriendly staff.

We also had dinner at the hotels restaurant.
The menu was very limited and quality of the food of low standard.
Also the service was poor and extremely slow

For free parking; don't park across the street in the parking garage (this is what the hotel advised us) but park your car behind the hotel in the streets but make sure you are not in the P-zone.

  • Stayed May 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampshire Hotels

Helpful?
2 Thank spacepetra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, May 12, 2014
Dear Sir / Madam,

Glad to hear that the room you stayed in was as required. Too bad that our employees were not friendly. This is something we're not used to hear. We are usually valued for their kindness. Your review will be included in a team meeting to prevent this in the future.
Indeed, we always advise you to park in the garage. Parking in the neighborhood is at your own risk.

Hope to see you soon in Delft.

Kind regards,
Janine Hoogwerf
Hampshire Hotel Delft Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,074 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Warwick, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

modern, bright hotel. Stayed here with small group from England for 5 nights. everyone found the staff extremely friendly and helpful and thought the food excellent: good choice at breakfast,
and varied, beautifully cooked dinner menu. hotel is only 5 minutes from picturesque centre of Delft, and a good centre for touring this area of Netherlands - Hague, Amsterdam etc.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, May 12, 2014
Dear Sara H,

Thank you for this review. Good to hear your stay was to your liking. I will tell our team about your compliments. Our hotel is indeed centrally located within walking distance to the city center and close to the highways to The Hague, and Rotterdam Amsterdam.

See you in the beautiful Delft!

Best Regards,
Janine Hoogwerf
Hampshire Hotel Delft Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham UK
Level Contributor
118 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed April 24, 2014

This was a really nice hotel in Delft.
Positives - 10 mins walk to the main square; excellent restaurant (not too pricey but good food. Menu a bit limited, but enough for at least 2 nights); fridge in room with complimentary wine and water (nothing else but you can fill up any other minbar items by shopping in Delft itself); nice bathroom, balcony if you choose a deluxe room (these are on the 7th floor).
Negatives - none really apart from the fact that there is no car parking on site (its been turned into a bus park) and you have to park in a underground carpark 5 mins from hotel - ok but a bit expensive at €14 a day.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, April 25, 2014
Dear Sir / Madam,

Thank you for writing this review. We are often viewed positively because of the convenient location of the hotel. The rooms on the 7th and 8th floor are the deluxe rooms. These rooms are equipped with a mini fridge and complimentary wine and water. The rooms have a view of Delft, are slightly larger or feature a balcony.
Parking in the garage is not free, unfortunately, but near the hotel across the street.
Hope to see you again in beautiful Delft!

Sincerely,
Janine Hoogwerf
Hampshire Hotel Delft Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 11, 2014

what you expect from a modern hotel. We had a better room on a three days for the price of two offer of the hotel itself. Rooms clean, bed comfortable (though no recognisable pillows, only cushions). Quiet - and a good night's sleep, though that of course can be random chance depending on the guests . Breakfast included in the tariff and a great selection. Bit far from the station if you want to wheel your luggage but 3 minutes to the town centre. Our room safe failed (battery issues) locking everything we needed in. After some bafflement at reception they found the answer and saved the day.

Room Tip: Looks like the hotel runs weddings so might be worth checking for weekends if one is booked as those...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shipsagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, April 14, 2014
Dear Sir / Madam,

Thank you for writing this review. Nice to hear that the room and breakfast were as desired and the problem with the safe was quickly resolved.
From the train station it is about a 20 minute walk to our hotel. There is also a bus stop right outside the hotel. Perhaps till next time in the beautiful city of Delft.

Kind regards,
Janine Hoogwerf
Hampshire Hotel Delft Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 2, 2014 via mobile

Stayed here in business. Great large room on the seventh floor. Clean, tidy and modern with a good choice breakfast buffet.

Ate in the restaurant one night and thought it was very good would definitely stay again.

Stayed January 2014, traveled on business
Helpful?
1 Thank Underwhelmed88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, March 11, 2014
Dear sir / madam,

Thank you for your positive rating. Great that everything was alright. We hope to see you soon again.

Kind regards,
Janine Hoogwerf
Hampshire Hotel Delft Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almeria, Spain
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed January 30, 2014 via mobile

I have stayed at this hotel 4 nights.
The heater is very noisy and it doesnt work properly and the room never is warm. I said it to the staff and the said I had to re-start it, I did as the said me, but same result. I solved it adding one blanket more on my bed.
Firts day they didnt not clean my room. I said them and they said that maybe I'd put the not cleaning signal at the door. But I didnt! They said they would clean it during my dinner, but when I returned to the room they only had had the bed, but the room the bathroom was dirty, event the rest of a cup of thea was there.
Just when I had made check out, they have said I'd have to pay one dinner that I had first day with some colleagues. But it was never charged to my room. It was charged to one of my colleagues room, even more other colleague informed them that dinner will paid by my company, same that the rooms, and they said 'no problem'. How and why they asigned it to my room? I dont know, but it was a not nice moment, when I have had to give lot of explanations, even to phone to my company. My company said it was not firts time that happen, they have communications problems. I dont know if it is the system or the staff but I dont want to stay at that hotel anymore.

  • Stayed January 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank yolanda_granados
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, February 3, 2014
Dear Yolanda,

We are sorry to hear that you have had a bad experience in our hotel. Our employees are generally very helpful. Therefore, we are surprised about your review. We have been in contact with your company in the meantime and they have indicated that they understand the situation as we had a miscommunication with them. Obviously we want to avoid this in the future and we apologize for the inconvenience you have experienced.

Best Regards,
Janine Hoogwerf
Hampshire Hotel Delft Centre.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverley UK
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

We stayed for a night in the deluxe room and had a massive family room on the 7th floor. Some deluxe rooms have a balcony (ask if you want one) but our family room had the benefit of the extra size 'indoors' which was perfect for us and our 3 year old daughter.
The main bed was a super king size and was so comfy.Even our daughter's bed was bigger than most doubles and she loved it. The hotel now has free wifi everywhere and also cbeebies on the TV which was an even nicer surprise than the free wine and water in our room.
Breakfast is superb and yes they still serve two types of prosecco.
Despite being a meduim / large hotel they do the little things so well, even letting us check in before noon and sorting out the room later at our convenience.
Perfect!

Room Tip: Some deluxe rooms have an enclosed balcony and you are allowed to smoke on them. Ask for one if you...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank richard f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine H, Manager at Hampshire Hotel - Delft Centre, responded to this review, February 3, 2014
Dear Richard,

Thank you for writing this review. Our Deluxe rooms are indeed very spacious and perfect to stay with a family. We do our best to make the stay extra special on details, nice to hear that you noticed this. Hope to see you soon for a third visit to our hotel!

Yours sincerely,
Janine Hoogwerf
Hampshire Hotel Delft Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Delft Centre

Property: Hampshire Hotel - Delft Centre
Address: Koepoortplaats 3, 2612 RR Delft, The Netherlands
Location: The Netherlands > South Holland Province > Delft
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 15 Hotels in Delft
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hampshire Hotel - Delft Centre 4*
Number of rooms: 92
Official Description (provided by the hotel):
Hampshire Hotel- Delft Centre is a modern hotel on the outskirts of the centrum of Delft. The hotel has 92 deluxe rooms, each of which provides a unique musical theme. This is the best location if you are looking for a relaxing weekend away or a business visit. The old inner city of Delft finds itself just several minutes of walking distance away from the hotel. ... more   less 
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