The highlight of this stay was the friendly, helpful staff. Haayo, in particular, was amazing - he gave me a great suggestion on how to get to a meeting more easily using public transport, and even emailed me a google map! The other staff were great too. The single room with ensuite I booked was fine. It is in a separate building from the main hotel, but just around the corner and very safe. The room was small, but what do I need a big room for? I think a big room for one person is just a waste. It was adequate to my needs, and had plenty of powerpoints! There is no lift and the stairs are very steep - Haayo offered to carry my case up and I'm glad I agreed! I would stay again happily. The location is great, and easily accessed by many buses from the main central station.