We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The perfect business hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Utrecht - Papendorp
Ranked #4 of 22 Hotels in Utrecht
Certificate of Excellence
Sandbach, United Kingdom
Level 4 Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“The perfect business hotel”
Reviewed February 28, 2013 via mobile

A new style HI Express, modem stylish comfortable, if they were all like this I'd book nowhere else.
Situated on edges of Utrecht means a quiet traffic free sleep, the hotel even supply a free shuttle bus to take you to town for dinner. Free parking, free wifi throughout big well stocked bathroom with huge shower. The only point I would mark down is the bed is Queen size, perfect if you're alone but would be small for a couple.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonygearuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    175
    182
    53
    11
    6
See reviews for
52
142
15
147
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Scotland
Level 6 Contributor
165 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed January 26, 2013

A lovely hotel, bright and airy with welcoming and helpful staff.
The room was spacious and comfortable and I had a good sleep. The en-suite is well appointed. I don't think I hears any noise from outside the room or outside the hotel.
The breakfast service is typically Dutch.
There is no restaurant but the reception has a folder of carry out menus or you can order online from thuisbezorgd.
I will stay here again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mckaykarenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level 6 Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 13, 2013

Spend 1 night, on business trip. Parking is located on groundfloor, under hotel (starts at 1st floor) making it very conveniant to check in. Friendly staff, good room, what one would expect.
At check-in my membership (platinum ambassador) was recognized and rewarded.
Interior of the lobby, bar, breakfast and business area is very different from what would expect in a Holiday Inn Express, very nice, very modern, very colorfull. Wish they did them all like this. Breakfast is ok, good choice of foods and all very fresh. Good service. Certainly recommandable when on business in Utrecht.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris3436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 23, 2012

We stayd in this hotel in November. It was a nice surprise that this hotel which is situated in the exterior of the city, it was really new, very clean,and with a very friendly staff. The breakflast was not so diverse as we've expected, but fulfilld our needs. At departure we've had a lot of help from Marina, one of the receptionist, which so kindly helped us finding and prining our tickets.
We recomand this hotel if you are looking for a good price, quite and clean place.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tadeu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSUT, General Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review, January 4, 2013
Dear guest,

Thank you very much for your review and remarks of our hotel! This information is very important to us. It is always great to read a compliment about our product and staff.
We would love to see you back one day, and if you let me know what item you would like to be added to the breakfast buffet, then I will try to this make this happen for you that day!

Kind regards,

Klaas-Jan Kos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braine-l'Alleud, Belgium
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 12, 2012

Wasn't so keen on this hotel. It was nice and clean because it was new but the bed was uncomfortable, the "extra quiet" aircon doesn't work at all, so the room was too warm. Breakfast was cheap. Staff not rude but not exactly overwhelmingly helpful either. As other people have stated, the hotel is in the middle of nowhere, so if you are arriving in the evening and you don't want to go into Utrecht then eat before you arrive. I was perplexed by the parking charge. It's not like the hotel is in the town! All in all I think the Intercontinental Hotel Group may have failed to grasp what other budget chains offer and do well, which in my experience is comfortable beds, decent breakfast, good aircon and friendly staff. Etap and Ibis are a lot better.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaffaBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagementExpr, Director of Sales at Holiday Inn Express Utrecht - Papendorp, responded to this review, December 20, 2012
Dear guest,
Many thanks for your comment regarding our hotel. For every guests there are different needs and many of them stay with us because of our location. We are the only hotel in the business district Papendorp, which has many companies that require a hotel for their colleagues and guests. Therefore the hotel is in an ideal location for these travellers. Also to visit the congress center Domus Medica and the Jaarbeurs, it is an ideal location. Therefore it all depends on what your needs are. Luckaly nowadays we all have access to maps which exactly point out the location so we can make sure we book the hotel which best fits our needs.

We also check the review sites regularly and found some similar comments regarding the location indeed and we interact on that of course, we are a new hotel and also need to learn what best fits our guests. Recently we added a new service for our guests. Although we are only a 10 minutes drive from the heart of the center center, we now offer a complimentary shuttle service 4 times a day to the city center.

Also parking (your stay must have been a while ago) is free of charge already for a few months for all our guests. I will contact you in a direct mail to check this and if this was after this change, we will refund your parking charge.

Again, many thanks for your comments and we hope you will visit Holiday Inn Express hotels again. As you can see on many review sites, our hotels in the Netherlands are very well rates by our guests and we are proud of that.

With best regards,

Bob Engeringh
On behalf of the hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zuidlaren, The Netherlands
Level 5 Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 8, 2012 via mobile

This holiday inn is a very good basic hotel. Its major problem being the accessibility by public transport,which is infrequent and unpredictable. If you have your own car, the hotel is very good value. You need to find your dinner elsewhere, but the rooms are spacious, quiet, and have en excellent quality wifi. There is a restaurant at 10 minutes walk.

Stayed November 2012
Helpful?
Thank FoppevM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSUT, Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review, December 8, 2012
Dear madam/ sir,

Thank you very much for your review! Your remarks are very valuable to us and other travellers and we take them very seriously.
I hope you had a great stay in our new hotel. Concerning your transport remark; We now started a free shuttle bus service! On weekdays the bus brings you downtown Utrecht and back twice a day, and once a day in weekends. And this is complimentary for all of our guests!
The hotel can be reached by bus 7 days a week, and we have a very large free parking area. We hope to see you back soon.

Kind regards,
Klaas-Jan Kos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 3, 2012

Stayed for 3 nights in end of November. Had business in the area so decided to take hotel near business area and not city center. Center was also more expensive and few hotels offered free breakfast like this did!

Reception nice and friendly, room good, WiFi free and working, no real complains. Only thing i was "worried" about before the stay was distance&traveling to center. Well, bus went often, buss stop 5min from hotel and trip to/from center 10-15min.

Can recommend for families or business travelers! Naah, everyone!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCK82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSUT, Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review, December 8, 2012
Dear sir,

Thank you for your remarks! I hope you had an excellent stay in our hotel.
Your information is very valuable to us.
We recently started a free shuttle bus service to and back from Utrecht City Centre. This is complimentary for all of our guests, just like our high speed WIFI, breakfast and parking.
The shuttle departs twice a day on week days and once per day on weekend days.
We hope to see you back soon in our brand new hotel!

Best regards,
Klaas-Jan Kos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Utrecht hotels
NH Utrecht
#5 of 22 in Utrecht
623 reviews
Ibis Utrecht
#10 of 22 in Utrecht
519 reviews
Bastion Hotel Utrecht
#17 of 22 in Utrecht
258 reviews
Show Prices
Show Prices
Show Prices
Hotel Mitland
#3 of 22 in Utrecht
789 reviews
Park Plaza Utrecht
#11 of 22 in Utrecht
1,306 reviews
Lange Nieuwstraat
NH Centre Utrecht
NH Centre Utrecht
#8 of 22 in Utrecht
526 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Utrecht - Papendorp? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Utrecht - Papendorp

Property: Holiday Inn Express Utrecht - Papendorp
Address: Van Deventerlaan 10, 3528 AE Utrecht, The Netherlands
Phone Number:
Location: The Netherlands > Utrecht Province > Utrecht
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #4 of 22 Hotels in Utrecht
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Utrecht - Papendorp 3*
Official Description (provided by the hotel):
The new Holiday Inn Express Utrecht – Papendorp is ideally located within the main business district of Utrecht. With direct access from highway A2 and A12 the hotel is easy to reach and parking spaces are available. Companies like CapGemini, Mercedes, Siemens, KPN and ATOS are within walking distance of the hotel. Visitors of Congress and Meeting Center Domus Medica will be delighted to experience that the hotel is located at less than 10 minutes’ walk. Also the Jaarbeurs (Congress Center of Utrecht) is in easy reach at only 10 minutes’ drive from the hotel.The soundproof, well-furnished and spacious rooms offer modern equipment like LCD TVs with satellite TV, free Wi-Fi, coffee/tea facilities and a walk in shower. On top of all these facilities, our guests are served a complimentary Continental breakfast. The hotel offers a modern decorated lobby and bar, where our guests feel at ease and can relax with friends and colleagues.With close proximity of the A2 and A12 you can easily travel to many main destinations in the Netherlands (Amsterdam, The Hague and of course Utrecht city center). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Expedia, Booking.com, IHG, Travelocity, Hotels.com, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Holiday Inn Express Utrecht - Papendorp reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing