I do really like this hotel and have stayed quite a few times now, but the beautiful bells of Utrecht can definitely challenge your rest. Until quite late at night and again around 5.30/6am the bells at local churches start to chime ( and they are close, almost next door). It is part of life here in the centre of town, apparently.
The staff are very friendly, possibly more friendly than they are competent. One night I asked to have a cocktail and the barmaid kept persuading me she knew how to make what I asked for (a vodka martini), even though she asked me 3 time what was in it, of course nothing was correctly made and had to be sent back (and even more worrying, she thought it was a good idea to train her colleague).
They do however, have a great attitude at this hotel and you can't help but want to be their friend. That is the nice thing about the hotel - most of the staff have a good attitude and you see the same regular faces who do what they can to help you.
The rooms are great! Lovely spaces with all the tricks you need - comfortable beds, yoga mats!, baths with jacuzzi and big showers. I particularly loved all the windows (some which open) and the great electric curtains and shades taking you from very light to very dark.
The one area which I don't understand is the restaurant. They have a slightly pretentious menu style which seems to hide their lack of selection and the staff treat it as though you are in a Michelin starred restaurant - and you definitely are not.
An amuse bouche, lots of little touches, and the plates all looked very lovely, but when it came down to it (and I had 5 courses) the best bit was the dessert! The lamb was undercooked, and when I sent it back, the same piece of meat came back to me amazingly only slightly less rare but still with a lot of blood dripping out of it. The "traditional asparagus dish" was fine, but I think anyone in the Netherlands could have cooked it and the other dishes turned out fairly bland. The cheese course was good, again introduced to me slightly pretentiously and I suppose I'm biased as my brother-in-law makes the best cheese in the world and it wasn't on the plate, but it was well sourced and well served.
The hotel does think itself kind of special and for Utrecht, maybe it is, but I'm surprised, because I immediately loved Utrecht and saw it as a vibrant city searching for cool and quality and delivering against both.
Unfortunately for me, this place does have some great elements of quality, but it really does think itself too cool and should probably just take a moment to see why the restaurant is regularly empty.
- Official Description (provided by the hotel):
- In the city centre of Utrecht, just several meters from the Dom church you could find our Boutique hotel “Hotel Dom”. In a historic monumental building from the 18th Century we found a way to combine the art and the elegance of an old building merged with modern design and interior. Hotel Dom is a four star Design hotel located in the shadow of the Dom tower.Our hotel counts eleven Suites which two of them are Executive Suites. These last two Suites include a private roof terrace. On our first floor we have four Private Lounges which are especially suited for meetings, drinks and Private Dining.On our Ground Floor we have a Restaurant and Cocktailbar named “Four”. In our Cocktailbar we welcome our guests and hotel guests. The Cocktailbar is a place to relax, meet each other and enjoy bites, great wines and good cocktails. Our restaurant counts 45 seats and views the beautiful and relaxing inside garden.Our name does not only come from the DOM tower but also stands for:Desire, of the beautiful things in life.Opportunities, seeing and creating chances in life.Modesty, the courage to try new things, always charmingly modest and without any pretention. ... more less
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