Having seen that this hotel was voted 12th most luxurious hotel in The Netherlands on Tripadvisor and having stayed at the Hilton (voted 2nd) and Des Indes (voted 6th), we were keen to visit and see how it compared.
Sadly, we were disappointed in the hotel. As an old hospital, it still felt like a hospital or a museum - cold and impersonal with high white walls and no character. There was no central lounge area to relax and only a tiny bar in the cellar which took some finding.
The bedroom was large but certainly not luxurious. I fed comments back after the first night but no response from the hotel at all. The bathroom has a separate toilet but the shower was not well maintained and the door was cracked at the top. The bed had 2 single duvets and we had booked a double.
The pool was very small and not big enough to swim as I had hoped. On the plus side, the staff were welcoming and helpful and the hotel is well located for Utrecht centre and train station.The breakfast was very good as well.
So, overall, disappointed considering the cost and our expectations not being met re Luxury standard awarded to the hotel.
- Official Description (provided by the hotel):
- Grand Hotel Karel V – Historical Hospitality From former monastery to a military hospital to a 5* hotel that tells its guests the story of the building’s extensive history. The monumental Napoleontic wing and modern Roman wing together boost 121 exclusive rooms and suits and offers modern facilities, such as Nespresso coffee, digital television and wellness facilities. “Taking care of you, inspired by our historical DNA” Karel 5 GASTRO · BISTRO · EVENTS – Culinary experience & Memorable events Restaurant Karel 5 represents ‘Elegant Dining’ is guided by Chef de Cuisine Vito Reekers and Maitre-Sommelier Johan Kragtwijk. Bistro Karel 5 – one of the oldest monastery kitchens in The Netherlands – is defined as ‘Casual Classic’ and offers lunch, diner and bits. The Bar & Lounge, which is a part of Bistro Karel 5, is a hot spot for a one-on-one business meeting, a cup of coffee and drinks with bites. Every day vibrant events take place at Karel 5; from intimate business socials and international congresses to weddings and family dinners. Inspiring solutions for every event at a special historical location. Situated in Utrecht city centre With a view on the Dom tower and the hotel’s 10.000 m2 of city gardens, the hotel is a green oasis in the midst of the roaring city center of Utrecht. Together with ample parking facilities and in just several minutes walking distance from Utrecht Central Station, Grand Hotel Karel V is the perfect venue to explore the city’s museums, shops and canals. The highlights of the city are, amongst others, the Dom tower, DOMunder and the Central Museum. ... more less
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