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“A good , centrally located hotel”
Review of Park Plaza Utrecht

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Park Plaza Utrecht
Ranked #15 of 23 Hotels in Utrecht
Reviewed July 14, 2013

I stayed there while on business. It was very close to the train station and only 10 minutes walk from the old centre of Utrecht. The staff were friendly, if a little stiff. The room was clean and spacious and had good views out over a typical city centre scene in the Netherlands ... lots of bikes, more bikes and yet more bikes, a couple of bits of canal. I ate in the bar that night, and apart from being acosted by the maddest woman in the city (that's a story in itself) the food was very good and the beer was even nicer. I walked to the old city centre (including spectacular Cathedral) after dinner - only ten minutes walk and quite easy to find way back to hotel as very near to train station. I would stay here again if back on business.

Room Tip: Probably want a room facing the front of the hotel.
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  • Stayed: June 2013, traveled on business
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Thank Grassharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, Front Office Manager at Park Plaza Utrecht, responded to this reviewResponded July 23, 2013

Dear Grassharp,

Thank you for the time you took to write this review I really appreciate this.
Good to see you liked the city and the Hotel. Bikes are an important part of live in the Nether lands.

I am looking forward welcoming you again in Park Plaza Utrecht.

With kind regards,

Michel Meeues
Front Office & Reservations Manager
+31 30 29 25 160
mmeeues@pphe.com

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620 - 626 of 1,415 reviews

Reviewed July 9, 2013

First visit to Utrecht and was arriving by train. Wanted a place close to train station and close to city center to walk. This hotel was large, modern, and had a great location. The staff at check-in and check-out could not have been nicer. They were pleasant, spoke perfect English, and assisted with maps and suggestions. The room was perfect, modern, great bathroom and shower, and good wifi. We were very pleased with this hotel and the price! Would stay there again, for sure. Martin and Sue Fleischman... stayed July 6th, 2013

  • Stayed: July 2013, traveled as a couple
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Thank landruu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, General Manager at Park Plaza Utrecht, responded to this reviewResponded July 12, 2013

Dear Mr. and Mrs. Fleischman,

We would like to thank you for your valued time, your comments on Tripadvisor are higly appreciated.

We are very pleased to hear that we have met your expectations in regards to the service and will share your comments with our staff members to encourage them to continue providing the best service.

Mr. and Mrs. Fleishman, you informed us that you will return and please be assured that we all are looking forward to welcoming you again!

Kind regards, Jenny Noz

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Reviewed July 5, 2013 via mobile

For the price, I guess not too bad but was expecting something else. Rooms and bathrooms are dated, in need of refurbishing and renovating. Access to the station is good, right next to it. There is free wifi and air conditioning plus pool and spa facilities. However the bed doona was lumpy and the carpet could have been cleaner (old toe nail left behind... Not a great look). Only stayed one night in Utrecht so it was find for that but wouldn't want to stay longer nor would recommend.

  • Stayed: July 2013
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Thank amk1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, Front Office Manager at Park Plaza Utrecht, responded to this reviewResponded July 6, 2013

Dear amk1610,

We would like to take the opportunity to thank you for your review on Tripadvisor.
This helps us to maintain the quality of our products and services.

All guests of Park Plaza Utrecht should leave with the feeling that they have received the expected level of service from an establishment of our standing. In your review you identified that you beds are not upto your standards, our sincere apology for that.
Concerning your comment about the cleanliness of the room, we forwarded this comment to our Executive Housekeeper so she can prevent this from happening in the future.

You also mentionned that the Hotel is occupied with a SPA and Swinningpool, we unfortunately have no pool and Spa.

Mr/Mrs. amk1610, once again our apologies and we look forward to welcoming you again in the near future.

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160

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Reviewed June 16, 2013

Nice hotel for the weekend rate. We have stayed twice now and enjoyed both times. Rooms are not super but adequate. We slept well on every occasion.
Location was good for city centre. The Free Internet is poor for Radisson group.

Room Tip: Deluxe rooms are a better standard and are modernised
See more room tips
  • Stayed: June 2013, traveled as a couple
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1  Thank Justin4974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, Front Office Manager at Park Plaza Utrecht, responded to this reviewResponded July 6, 2013

Dear Justin4974 ,

We would like to take the opportunity to thank you for your review on Tripadvisor about your stay in Park Plaza Utrecht.
This helps us to maintain the quality of our products and services.

Your comments about the Hotel are much appreciated.
Thank you for your comment about the Internet we forwarded your comment to our IT department. Apart form the Basic Free Internet we have also the possibility to upgrade to high speed Internet at a charge of €5.00 per 24 hours.
Please be so kind to sent me your room numbers so our IT department can do some testing.
(mmeeues@pphe.com)

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

The hotel is easy to find, being next to the railway station, but this is a very large station - the main hub of the Netherlands, so prepare for a short walk. There's a lot of building work in the area (May 2013) but this wasn't causing any real problems.

The hotel itself is excellent with good service (the receptionist gave us a map of the area and explained how to walk into town avoiding the building sites) and the rooms were very good. The food and drinks were expensive but there's a British-themed bar across the road and many bars and restaurants in the area so no need to eat or drink at the hotel. I would stay here again if travelling to Utrecht.

  • Stayed: May 2013, traveled as a couple
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1  Thank GarethK95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, General Manager at Park Plaza Utrecht, responded to this reviewResponded July 12, 2013

Dear GarethK95,

Thank you for taking the time to share your comment on Tripadvisor!

We are sorry to hear that you found the prices for food and drinks expensive as they are
comparable with prices in the area. We will review our prices.

We are happy to hear that you are satisfied with the service and that you will stay with us again when traveling to Utrecht. We look forward to it.

Kind regards, Jenny Noz

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Reviewed May 29, 2013

Having tried the majority of hotels in the area, I stayed in this hotel every week for 6 months while working in Utrecht and could not fault it. I was consistently happy with the service and facilities, week on week. The rooms are very clean and have everything you would need. Upgrade to an executive room to have, among others, the additional benefit of a large walk in shower and a nespresso machine. The staff were a real highlight and always very welcoming and professional. There was a great breakfast selection and though I didn’t eat in the restaurant in the evenings, the bar food was more than satisfactory. The hotel itself is just a couple of minutes by foot from the train station so is very convenient. It is also within walking distance of the centre of Utrecht. Should I return to Utrecht in the future, I will not stay anywhere else but here.

  • Stayed: November 2012, traveled on business
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1  Thank OdashO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, General Manager at Park Plaza Utrecht, responded to this reviewResponded July 12, 2013

Dear OdashO,

Thank you very much for your contribution on Tripadvisor about your stay in our hotel.

Your comments are important to us to keep the expected service level and to many others who are looking for a hotel in the area.

We are pleased to hear that you enjoyed staying with us and that you will not stay somewhere else!

OdashO, thanks again and we are looking forward to your next visit.

Kind regards, Jenny Noz

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Reviewed May 20, 2013

Great hotel for business, nice executive rooms, very close to train platforms, very professional staff.

Beds are a bit stiff, and building a bit stuffy because windows don't open.

Prices very reasonable. A bit of a walk to get anywhere, but there are umbrellas available.

  • Stayed: May 2013
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Thank GoldMember13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaUtrecht, Front Office Manager at Park Plaza Utrecht, responded to this reviewResponded July 4, 2013

Dear GoldMember13,

We would like to take the opportunity to thank you for writing this review.
This helps us to maintain the quality of our products and services.

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Utrecht

Address: Westplein 50, 3531 BL Utrecht, The Netherlands
Phone Number:
Location: The Netherlands > Utrecht Province > Utrecht
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Utrecht
#9 Luxury Hotel in Utrecht
Price Range: $92 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Utrecht 4*
Number of rooms: 120
Official Description (provided by the hotel):
Park Plaza Utrecht is a four star property very centrally located; Utrecht Central Train Station, Exhibition Center 'De Jaarbeurs' and the historical city centre are situated within walking distance of the hotel. The 120 guest rooms offer all modern comfort. Free wireless internet is in the entire hotel available. Drinks and dishes of the a la carte menu can be enjoyed in the bar, brasserie or restaurant. Park Plaza Utrecht offers as well a sauna, fitness and (paid) private parking facilities. So the ideal location to stay in during your time in Utrecht! ... more   less 
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Also Known As:
Park Plaza Utrecht Hotel Utrecht
Utrecht Park Plaza

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