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Carlton President
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Reviews (740)
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203 - 208 of 740 reviews
Reviewed January 15, 2013

Greeted and looked after by extremely friendly and helpful staff. The room was clean and modern. The only downside was looking at the menu, it was on the pricey side by comparison to similar value hotels in the UK. Would use again for visiting the central Netherlands.

Room Tip: Discuss with reception in well advance what your requirements are, they are extremely helpful.
  • Stayed: October 2012, traveled with friends
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Thank HetOudeZwerver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonUtrecht, General Manager at Carlton President, responded to this reviewResponded January 20, 2013

Dear HetOudeZwerver,

Great to read your review. Thank you very much for the compliments, I will pass them on to my Front Office Team.

Hope to see back soon at Carlton President so we can meet in person.

Kind regards,

Bart Blikman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2013

We stayed at this hotel for one night, it was a gift for christmas. The lady at the reception was very friendly and helpful, at one point we forgot one of our bags in a restaurant we visited and she looked it up and called the restaurant asking them to check for it, so that was great. The room is spacious enough and had a slide-door with a little terras. The bathroom was comfortable and clean, they could have left us more than just one (tiny) bottle of showergel but towels were plenty. The beds were very comfortable and there was wifi throughout the hotel. Close to the hotel there is a busstation with busses allmost every 15 min, from there it's a 15 min drive to the center of Utrecht, wich is lovely by the way. Parking costs 5€ for one night and we could leave our car after checkout until the next evening.

  • Stayed: January 2013, traveled as a couple
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Thank Sas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonUtrecht, General Manager at Carlton President, responded to this reviewResponded January 14, 2013

Dear Sas,

Thank you very much for you very kind review. Very nice that you took the time to review us.

Hope to see you soon back at carlton President.

Kind regards,
Bart Blikman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

We decided to look for somewhere to stay in Holland on our way back from Germany and came across the Carlton President. We were absolutely delighted with everything from the room to the service we were given,

Our room was huge and I was over the moon to find I could have a bath as so many rooms only have showers.

I used the free internet provided on the ground floor and a member of staff was very helpful helping me get connected. The staff were all extremely efficient and pleasant.

After a comfortable nights sleep we had an lovely breakfast, the variety of both hot and cold food offered was all of excellent quality. Now rested and full we checked out and continued out journey back to the UK. My only gripe is that we weren't able to use the pool and sauna as we didn't have swimwear with us!

Without a doubt we would happily return to this lovely hotel.

Carry on with the good work you are all doing a wonderful job, many thanks to you all.

  • Stayed: October 2012, traveled as a couple
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1  Thank MaureenR098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonUtrecht, General Manager at Carlton President, responded to this reviewResponded January 11, 2013

Dear Maureen,

Wow, what a great review. Thanks a lot!

You make us feel very proud!!!

Hope to see you soon back at Carlton President.

Kind regards,

Bart Blikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

I expected a standard hotel with standard service, i was wrong the service standard was excellent, as good as anywhere i have ever stayed, friendly, helpful, even took me, free of charge, to my local meetings. Never had this before.
Truely wonderful.

  • Stayed: November 2012, traveled on business
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Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonUtrecht, General Manager at Carlton President, responded to this reviewResponded January 7, 2013

Dear Bob,

Thank you so much for your review.

We are really proud reading your post on Tripadvisor. I will pass on your compliments to my team.

Hope to see you soon back at Carlton President.

Kind regards,

Bart Blikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

Stayed 2 nights as part of our return trip to the UK from Austria, stopping off to visit friends and family in the Utrecht area. We chose the hotel for its location, and had been recommended to it by our family as a good value ideal location for our stay.
Our room was adjacent to the entrance but quiet and contained all the facilities we required for our stay, including the baby cot we requested, except the tea/coffe making tray didn't have any milk even after the room was remade, a minor thing that was easily rectified with a call to reception.
The bathroom was small but contained a bath, loo, and separate shower, but no shower gel or shampoo tubes or sachets were provided.
The Leisure Centre looked good with sauna, steam room, gym area and large whirlpool, but with a 15 month old we didn't get an opportunity to use it.

Room Tip: The rooms at the rear of the hotel face onto the motorway slip road which was quiet at this time of the year but could be noisy during busier times of year.
  • Stayed: December 2012, traveled with family
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Thank LeMonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonUtrecht, General Manager at Carlton President, responded to this reviewResponded January 2, 2013

Dear mr. Lemonte,

Thank your very much for taking the time to write the review.

Very nice to read that you had a good time at Carlton President.

I can not explain why the amenities where not provided. Our large selection of amenities is a standard in all of our bathrooms. Apologies for this inconvenience.

Hope to see you soon back at the hotel.

Kind regards,

Bart Blikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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