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“Fawlty Towers, Dutch Style”

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Hotel-Restaurant Promenade
Ranked #2 of 2 Hotels in Baarn
Reviewed October 7, 2011

This hotel was booked for a small conference group (6 people) so my comments are not based solely based on my own experience. The rooms were of various sizes, but almost of them had very poor lighting and were not particularly clean. When we arrived they had been fixing the electrics and so had removed the ceiling tiles and a thick film of dust lay over the desk, phones etc. in most of the rooms. In my room they had neglected to put back one of the tiles, and when I pointed this out they thanked me for informing them but left it like that for the night. I should add that the curtains in my room had some major staining and the windows were very drafty. The bathrooms were clean but the lighting was terribly dim.
They claimed that they had wireless internet. The instructions (passwords etc.) in the folders in the rooms was incorrect (and the paper very soiled) and when we did manage to extricate the information the wireless only worked in one of the rooms. They were unapologetic and made various silly excuses every day for the failing system. On our first evening a few of us decided to eat in the restaurant but there was only a Dutch menu and when said that we didn't understand the language, we were met with a shrug. There was no offer to help us. I should also warn anyone with mobility issues that the stairs are designed in a way to be almost impossible except for the most nimble and those with any sort of luggage/suitcase/bag beyond a light carrier should consider leaving it downstairs. The service was occasional and bizarre: it was not easy to find someone to get your key from and one evening the guy called me 'Sir'. As a woman of average height with mid-length blonde hair and a slight frame, this is not a regular occurrence. I can't recall all the moments of mind-boggling incompetence, but while the restaurant is very good, I would warn anyone off from staying the night there unless too inebriated to drive home and even then negotiating the stairs would present a mean obstacle to a night's rest.

  • Stayed: September 2011, traveled on business
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2  Thank Eeks68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 - 31 of 54 reviews

Reviewed March 18, 2009

Not bad, small rooms, fairly clean, doesn't have its own parking. Located smack-dab in the center of Baarn. Rooms are smaller than they appear in the pictures.

  • Stayed: March 2009, traveled as a couple
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Thank LifeL0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2017
Google Translation

Room Tip: Lo mejor pedir una habitación con balcón
See more room tips
  • Stayed: September 2017, traveled as a couple
    • Rooms
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Thank Martin05091949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017 via mobile
Google Translation

Thank h77sVEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2017 via mobile
Google Translation

Stayed: August 2017, traveled as a couple
1  Thank Flipjuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2017 via mobile
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Stayed: August 2017, traveled as a couple
Thank 31ankat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2017
Google Translation

  • Stayed: April 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Jillis v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel-Restaurant Promenade

Address: Amalialaan 1, 3743 KE Baarn, The Netherlands
Location: The Netherlands > Utrecht Province > Baarn
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Baarn
Price Range: $82 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel-Restaurant Promenade 3*
Number of rooms: 21
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