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“Outstanding service” 4 of 5 bubbles
Review of Holiday Inn Ijmuiden Seaport Beach

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Holiday Inn Ijmuiden Seaport Beach
Ranked #1 of 3 Hotels in Ijmuiden
Borehamwood, United Kingdom
Level Contributor
140 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Outstanding service”
4 of 5 bubbles Reviewed March 24, 2013

We arrived a little early so room was not ready.
Spent two very enjoyable hours in bar where food and drink was of good quality and reasonably priced.
Young lady who checked us in could not have been more helpful and the same can only be said when she and a colleague checked us out this morning.
The young lady working in the bar was there both days and she was delightful along with the young man yesterday (Saturday) evening.
It is not hard to see why there is such a culture of excellent customer service - the Duty Manager (Stephan Punt) worked tirelessly, effortlessly and with sheer professionalism in every department it seemed - his sheer enthusiasm obviously driving all the staff. The way he worked and ran the breakfast room was brilliant and this buffet was more than adequate.
The rooms were immaculate and clean - in the style of Ikea. We especially liked the headboards on the beds (which were very comfortable) and the great working tables.
My only gripe would be the bathroom - rather dated and the base of bath quite slippery when the shower was running and the liquid soap mixed with the water.
All that said, would return at the drop of a hat.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank markstradling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maarten_M188596, General Manager at Holiday Inn Ijmuiden Seaport Beach, responded to this review, April 4, 2013
Dear sir, madam,

What a delight to read your review of your recent stay with us. Thank you for sharing your review on Tripadvisor.
I’m very happy to read that the hotel and the staff have met your expectations!. I will pass on your compliments about our dutymanager and our restaurantemployees to my team!
Thank you for choosing our hotel and I hope we can welcome you again to the Holiday Inn IJmuiden Seaport Beach in the near future!

Kind regards,

Maarten van Nigtevegt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

372 reviews from our community

Traveler rating
    92
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    94
    23
    15
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bucharest
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed March 17, 2013

I have stayed in this hotel for a few nights in March and had a disappointing experience on very basic things: no hot water on two out of three days (they obviously had some technical problems in some rooms), no shampoo, telephone in the room not functioning, no minibar, while reception reaction on complaints was poor. Room was decent and clean, bathroom small and rather dated, restaurant was furbished nicely and food quality was good. Location is next to the beach, but it is rather isolated, no attrations around it and the city center is few kilometers away, the walk there being through an industrial setting.

Room Tip: I had a room with a view towards the back, I'd recommend the part facing the marina, although th...
See more room tips
  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mihaela2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Ijmuiden Seaport Beach, responded to this review, March 31, 2013
Dear Mihaela2,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley Heights, NJ
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

This hotel overlooks the ocean and the Marina. Our room was a nice size with large king sized bed .Very clean lines. Balcony overlooked marina, didn't looked like it had been cleaned in some time.
There are one or two bars/eateries that will do if you don't have other plans. It is about an hour away from Amsterdam which was where we wanted to spend our time. If you would like a quiet and reflective area this would be the place.

  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lourdescouto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Ijmuiden Seaport Beach, responded to this review, August 1, 2013
Dear lourdescouto,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wroclaw
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed December 25, 2012

Holiday Inn in Ijmuiden Holland is casual hotel, with very good location almost on the beach witch two optional window views - one to interesting bunkers - part of Atlantic Wall from II War (which you can see inside - but you should be prepared upfront - helmet and good torch) and jacht port with lovely - sometimes very expensive boats.
Just a few steps to beach, perfect Chineese restaurant or port facilities - when you can sit and see ships entering Amsterdam sea port.

  • Stayed January 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pawel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maarten_M188596, General Manager at Holiday Inn Ijmuiden Seaport Beach, responded to this review, December 28, 2012
Dear Guest,

Thank you for taking the time to provide your feedback regarding our hotel. It is good to hear that you had a great time in our hotel and indeed enjoyed the many wonderful views from our hotel.

As you mentioned the Chinese restaurant next to the hotel, since this month it has won several awards as Best Chinese Restaurant in The Netherlands! We are also very proud of this.

Once again many thanks for your feedback and we do hope that the remainder of your trip to IJmuiden aan zee was most enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almere, The Netherlads
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 16, 2012 via mobile

Stayed here in winter- quality time with my daughter. First surprise was the large room! The receptionist was very attentive and gave my daughter a kite to play with on the beach- we had a good laugh! Drinks and snacks at Zilt. Unfortunately all the restaurants close by where empty. I'm sure they'll be lively in summertime. Breakfast was plentyfull. All in all a restful and pleasurable stay.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank topnosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maarten_M188596, General Manager at Holiday Inn Ijmuiden Seaport Beach, responded to this review, December 19, 2012
Dear Sir, madam,

Many thanks for your positive comments after your stay in our hotel. We do our utmost to satisfy our guests and our staff is continuing focused to deliver a great service. In summertime it is indeed a great location for families as the hotel is located just 100 metres from the beach. We do hope to see you and your daughter again in Summertime!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flensburg
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed December 14, 2012

But not in the winter...The rooms are cold, the airconditioning wich warms a bit is making a lot of noise so you can not sleep. It is also cold in the Restaurant and the lobby. In general not a really nice building to be in. I stayed in a Superior room with balkony, but the balkony is not worth much at this time of year because of the wind. The quality of the food from room service was OK. Service is ok.

  • Stayed December 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Katharina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maarten_M188596, General Manager at Holiday Inn Ijmuiden Seaport Beach, responded to this review, December 19, 2012
Dear sir, madam,

Many thanks for your comments after your stay in the Holiday Inn IJmuiden Seaport Beach. We sincerely regret that your stay did not meet your expectations. About the airconditioning we definitely will investigate this and will find a solution for the noise.

We do agree that in November/december is it not really the time to use the balcony however when the sun is shining it is very nice to go for a walk on the beach.

Also many thanks for your positive comments about the food and service. We do hope that the hospitality of our staff will have a positive influence to your experiences and we are looking forward receiving you in Summertime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicosia, Cyprus
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

Good location for those who will take the cruiseline. Its just opposite the cruise terminal. Nice breakfast. Very quite place. other than that, simply I can say that it was away from everywhere. too far....

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank boramazhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Ijmuiden Seaport Beach

Property: Holiday Inn Ijmuiden Seaport Beach
Address: Kennemerboulevard 250, 1976 EG Ijmuiden, Velsen, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Velsen > Ijmuiden
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ijmuiden
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Ijmuiden Seaport Beach 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Holiday Inn IJmuiden Seaport Beach hotel is very well located directly at the beach and just 25 minutes from Amsterdam. At just 150 meters from the beach, the hotel offers a panoramical view overlooking the North Sea and the largest channel-locks of Europe. The hotel is a perfect alternative for Amsterdam hotels for both leisure and business trips. We offer 146 modern equipped rooms, including 28 Business Rooms, 100 Superior Rooms, 16 Suites (including 8 Family Suites) and 2 Superior Suites (smoking & non-smoking). Both Superior Suites are equipped with an atmospheric lighted marble whirlpool besides the bathroom, as well as an open fire in the living. Because of the splendid location between the dunes, a full service Marina and the National Park Kennemerduinen , a breathtaking view from all rooms is guaranteed. For all your business and private events the hotel offers 13 multifunctional Conference & Event rooms, fully equipped with modern facilities. Organizing your banquets, meetings, conferences and parties is what we do best. Apart from our internal leisure facilities such as Finnish Sauna, Turkish Steam bath and Fitness Center, we offer our guests relaxation in a variety of ways. Transfer using the Fast Flying Ferry from Amsterdam City Centre will take 25 minutes. Schiphol Airport is only 20 km away and also the cities of Haarlem and Alkmaar are nearby. ... more   less 
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Also Known As:
Holiday Inn Ijmuiden Seaport Beach Hotel Ijmuiden
Ijmuiden Holiday Inn

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