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“So relaxing” 4 of 5 stars
Review of Carlton Square Hotel

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Carlton Square Hotel
Ranked #1 of 12 Hotels in Haarlem
Certificate of Excellence
London, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“So relaxing”
4 of 5 stars Reviewed September 17, 2013

My wife and i were upgraded to an executive room as it was a very special occasion for us and it was to an executive room .
It was fantastic. Very spacious with a full complimentary bar and a bed which you could sleep all day in !
The restaurant is very nice with lots of room between tables and a pleasant atmosphere. Plenty of choice at breakfast.
This Hotel also has its own Pub inside called ` Whisky Mac`. Also a must see.
The only down side is there is only the foyer for sitting around but it did not bother us.
The reservations manager Samantha Crowe made all this possible for us so this hotel really tries to look after you.

Room Tip: Try an Executive room. Its worth it.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Ray1503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, September 20, 2013
Dear Ray,

Thank you for your review, we are pleased to read your anniversary turned out to be a great experience.
Also very nice receiving the email from you after your stay with your appreciation!

With kind regards,


Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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526 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lochgilphead, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 12, 2013

Lovely Hotel, stayed in a double superior room, which is the lowest rated room. Room was comfy, with mini bar, and air conditioning, and a small balcony, TV and beautiful appointed bathroom. The restaurant was excellent, with great choice , main courses around 20 euro, but this seems average around Haarlem, there was also a cheaper, light meals menu, which was ample as a main course. Seating outside on the terrace was lovely and we enjoyed a couple of meals out here, dining room is also air conditioned for when it is too hot outside. The whisky bar was excellent, and does sell all other alcohol, alongside a huge choice of whiskies. Staff were friendly and extremely helpful, checking transport, events and anything else you wanted to know on internet, and printing it for you spoke in Dutch firstly, then automatically changed to English when they realised we were British. The Hotel is a short walk from the centre, down the pedestrian (and bike!!) street Grote Houtstraat. (Easily reached from airport via No 300 bus leaving from the front of the airport, approx 4 euro's, getting off at stop : Centrum/Verwulft, Haarlem,(constantly updating digital screen on the bus tells you of upcoming and next bus stops and timing, which made it easy for us, having never been there before, this bus become 30N during the night, and does run through the night, we got the bus at 04.20 for the airport for an early flight home. http://9292.nl/en# is excellent for journey planning in and around Amsterdam. Train from Haarlem Station into Amsterdam runs approx. every 5 minutes, and takes approx. 15-20 minutes. All public transport is punctual and runs smoothly. Loved Haarlem, and the Carlton Square Hotel. Remember to watch out for bikes, even in pedestrian area's! Cars stop at lights and the many zebra crossings, Bikes tend to weave in about you, despite designated cycle lanes with their traffic lights. :)

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank MarinaMcCuaig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, September 20, 2013
Dear Mrs McCuaig,

Thank you for your review! We are pleased to hear the restaurant was excellent. Next month our new menu will be introduced, focused on the autumn season. Hope to see you back soon!

With kind regards,


Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, AB
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 8, 2013

My husband had a temporary work assignment in Haarlem and found homey comfort at this hotel for 5 weeks in July & Aug. I traveled from Canada & joined him for 4 weeks. The room was clean, spacious and included a refrigerator. The bathroom was comfortable with a separate shower stall and a wonderful soaker tub! The room was efficiently designed and the AC was adequate. The staff was attentive and helpful in resolving some credit card issues. We didn't eat in the restaurant or the Whiskey Bar. Best of all was the location... this hotel is perfectly situated to walk to all parts of this adorable town. Forget about Amsterdam... go to Haarlem and stay at the Carlton... you won't be disappointed!

Room Tip: We stayed in room 602, top floor nearest the elevator. It was surprisingly quiet and convenient. Th...
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Elaine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, September 11, 2013
Dear guest,

Thank you for your reply! It was a pleasure having you with us for so many weeks. Please let me know if you have planned to visit our hotel again and we will make sure you will have a memorable stay with us again!

With kind regards,

Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
72 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed August 28, 2013

Well managed hotel with a competent, friendly staff. Full breakfast buffet included in room rate. I found a "3 for 2" special on their site so the room rate was very affordable. Easy walking distance to Market Square and other Haarlem sights. Across the street from a large park and near several residential neighborhoods. Very quiet. Would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MikefromSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, August 30, 2013
Dear Guest,

Thank you for your kind review. We are very pleased that you enjoyed your stay in our hotel.

We look forward to welcome you back to the Carlton Square in the near future!

With kind regards,

Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
132 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 24, 2013 via mobile

This is a wonderful hotel and the staff aims to please. After returning from breakfast the housekeepers had already straightened our room. Last night while at dinner we asked our waiter directions and he returned to the table with an Internet print out with detailed directions. He also brought information about one of the old cathedrals we asked about. This is a great location because it is within walking distance of downtown but far enough away not to hear all the noise of the night life. Today we are off to visit the city market and The Hiding Place.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank JVerschoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, August 25, 2013
Dear Guest,

Thank you for your kind review. We are very pleased to see that you enjoyed your stay in our hotel.
Our staff does aim to please and will try and help our guests as best they can.

We hope to welcome you back to the Carlton quare in the near future!

With kind regards,

Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haarlem, The Netherlands
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed August 19, 2013

Carlton Square Hotel is very close to the shopping street, supermarkets, bus stops, and restaurants. The location is very central. The room was clean and classy. The staff were cordial and very helpful. They even explained to us the city map and recommended some nice restaurants. The buffet breakfast was a good way to jumpstart our day.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Walter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, August 21, 2013
Thank you for your positive feedback, we hope to welcome you back soon!

With kind regards,

Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisburn
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 15, 2013

First stayed in the Carlton over 20 years ago and still happy to stay there. Some of the bathrooms are a little tired but overall the rooms are large and the beds very comfortable.
What puts it above other hotels is the staff - nothing is too much trouble and the personal service is superb. Where hotel training now is towards efficiency and professionalism the Carlton proves you can combine this with genuine hospitality and service. Their restaurant is as fine as you will find and the Whisky bar is not to be missed. Thanks to all who made our stay this week so memorable.

Room Tip: If you're a smoker ask for a room with a small balcony eg Rm 301
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review, August 20, 2013
Dear guest,

Thank you for your nice review, we are very pleased that you still prefer to stay at the Carlton Square after all these years!
Most of our rooms have been renovated in the past 3 years and we are sorry to see that you stayed in one of our few non renovated rooms.

We look forward to welcome you back to our hotel in the very near future!

With kind regards,

Anneke Rompa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton Square Hotel

Property: Carlton Square Hotel
Address: Baan 7, 2012 DB Haarlem, The Netherlands
Location: The Netherlands > North Holland Province > Haarlem
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Haarlem
#1 Luxury Hotel in Haarlem
#3 Business Hotel in Haarlem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Square Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
Carlton Square is an intimate 4-star Haarlem hotel in the heart of the charming city of Haarlem, combining international allure with luxurious ambiance and genuine hospitality. As you walk through the front door of our Haarlem hotel you will immediately feel drawn in by the staff, design and interior. The warmth of the cosy lounge and crackling fire in the hearth instantly give our guests that 'home away from home' feeling.Carlton Square, with 122 hotelrooms, is situated in the heart of the shopping district. Only 10 km from Schiphol International Airport and the Amsterdam RAI Congress Centre, the Carlton Square Hotel is located in Haarlem city centre just off one of the main roads leading to Amsterdam. ... more   less 
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Also Known As:
Carlton Square Haarlem
Hotel Carlton Square

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