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“Food reasonable, staff not very attentive, disappointing”
Review of Napoli

Napoli
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Ranked #80 of 327 Restaurants in Haarlem
Price range: $9 - $64
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: Since 1966 Ristorante Napoli Haarlem is an authority in the field of Italian specialties. This is achieved through quality, service and hospitality. Our extensive menu is a combination of traditional dishes from all over Italy. Very popular with guests staying at the Carlton hotel.
Wageningen, The Netherlands
Level 2 Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Food reasonable, staff not very attentive, disappointing”
Reviewed October 21, 2012

Food is tasty, nice portions, staff is not very attentive, ordering a second round of drinks was a challenge. Quit a difference compared to earlier visit with a party over 20 people in 2011, that was much better, had Napoli an off day?

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Luc_Krekels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 reviews from our community

Visitor rating
    53
    56
    23
    11
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wollongong, Australia
Level 4 Contributor
28 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Not a typical Italian”
Reviewed September 6, 2012

Food was good one night and not so good the next. Choose your meal carefully and try to gauge what others are eating before ordering

Visited April 2012
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rijswijk, The Netherlands
Level 2 Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Pretentious without substance”
Reviewed May 31, 2012

Staff is more Parisian than Italian with their service: very slow and non-personally ignorant. A pretentious place where if you ask for 'the drinks menu' you only get a list of wines "because with Italian food you drink wine". Then a loud group of people who do not intend to dine enter and take over a corner of the restaurant and use it as a bar/cafe, pulling seats from other tables. They are promptly served with drinks, instead of ushered out or urged to take tables and dine normally. We left before desert and will not return.

Visited May 2012
Helpful?
Thank SMBoelaars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level 5 Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“An Experience”
Reviewed May 13, 2012

My wife and I were invited to eat in the Napoli by an Italian business friend. All choosing was left to him and were certainly not disappointed. The range and quality was excellent as was the service. The chef came to the table to complete the mixing of the pasta and sauce in a Parmigiano Reggiano cheese. I later read that the restaurant has been there since 1966 and is considered one of the top 10 in the Netherlands. I consider this to be fair and correct.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank keith_the_scot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoofddorp, The Netherlands
Level 3 Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“disaster”
Reviewed December 31, 2011

After having visited them before my hopes were high.
After being appointed a table (not being seated) we had to wait for quite a while before being able to order drinks.....and that order got messed up.
After ordering starters and main course it took very long for the starter to arrive. Worst was that it was sitting next to our table, but the waiter insisted on serving it to us himself.
After we finished the starter it took more than 45 minutes before the main course arrived.
It was cold and undercooked.
During all the waiting staff was impossible to reach, so ordering more drinks was not possible.
For the kind of money you pay here you should be getting properly cooked food and waiting staff.....not what we got.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Bas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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