We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“disaster”
Review of Napoli

Napoli
Reserve with
Napoli is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #72 of 320 Restaurants in Haarlem
Certificate of Excellence
Price range: $9 - $62
Cuisines: Italian, Pizza, Seafood, European
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Families with children, Special occasions, Large groups
Dining options: Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Since 1966 Ristorante Napoli Haarlem is an authority in the field of Italian specialties. This is achieved through quality, service and hospitality. Our extensive menu is a combination of traditional dishes from all over Italy. Very popular with guests staying at the Carlton hotel.
Hoofddorp, The Netherlands
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“disaster”
Reviewed December 31, 2011

After having visited them before my hopes were high.
After being appointed a table (not being seated) we had to wait for quite a while before being able to order drinks.....and that order got messed up.
After ordering starters and main course it took very long for the starter to arrive. Worst was that it was sitting next to our table, but the waiter insisted on serving it to us himself.
After we finished the starter it took more than 45 minutes before the main course arrived.
It was cold and undercooked.
During all the waiting staff was impossible to reach, so ordering more drinks was not possible.
For the kind of money you pay here you should be getting properly cooked food and waiting staff.....not what we got.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Bas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

148 reviews from our community

Visitor rating
    53
    56
    23
    10
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
usa
Level Contributor
59 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Reliable Italian food”
Reviewed August 16, 2011

This restaurant offers a wide selection of Italian dishes and options. The location is excellent if you need to park a car - it s a minute or two from the Houtplein parking garage and easily reached when you come from the highway (from Amsterdam/The Hague etc).
The food is tasty and the portions surprisingly generous for Europe. They have a unique dish of pasta which they finish by pouring the hot pasta inside a giant Parmesan cheese after they heated the cheese using some alcohol and a flame. This makes the pasta very tasty - slightly coated by molten Parmesan cheese. (Its also a visual treat!) It is not cheap, but you will eat well here.

  • Visited July 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank usintheusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Napoli also viewed

Haarlem, North Holland Province
Haarlem, North Holland Province
 
Haarlem, North Holland Province
Haarlem, North Holland Province
 

Been to Napoli? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing