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“The worst service in Amsterdam”
Review of Zuid Zeeland - CLOSED

Zuid Zeeland
Cuisines: International
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Special occasions
Dining options: Dinner, Reservations
Neighborhood: Canal Ring (Grachtengordel)
amsterdam
Level 2 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“The worst service in Amsterdam”
Reviewed May 21, 2013

words are not enough toe describe this place!!!

We had to wait 30 minutes for a reservation we have placed weeks ago...
no real apology, no complimentary drink or no place to sit! we had to stand 30 minutes!

The food was not so great-it took them HOURS..we had our main course 1.5 hours after we sat Their credit card machine was broken...they didn't let us know at the beginning of the dinner...but at the end of the dinner we were informed that we have to go out, find an ATM and get the money in cash...it was raining and we were obviously reluctant..while we were discussing how to fix this, the waitress told us arrogantly that she is dissapointed we have no cash on us??!!!..we said we are not talking about small money here and had they told us that their credit card machine was broken, we would have taken the cash during the time we had to wait for our table anyway!!..then she requested our credit card numbers (including CVV) and proposed to use our card once the machine is fixed..for obvious reasons we didnt want that and suggested to provide her our business cards and home addresses and make the payment online once we are back to our apartments...she openly said that she did not believe in us!!!

anyway,long story short-one of our frustrated friend went out and withdrew some cash...
this is my worst worst experience in Amsterdam, where I have been living for the last 8 years...he food is mediocre, expensive and the service / attitude is worse than any other place I have ever been to...

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank denizoskay1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

89 reviews from our community

Visitor rating
    40
    21
    14
    8
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
Nottingham, United Kingdom
Level 6 Contributor
233 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
“Excellent food; nice relaxed atmosphere.”
Reviewed May 14, 2013

This restaurant is popular with locals (always a good sign); we hadn't booked but they found us a table an hour later. It's on a quiet part of Herengracht away from the rather more raucous areas.The atmosphere is very laid back and the staff were very cheery and helpful. The food is excellent with good ingredients and beautifully cooked and presented - I had a guinea fowl starter and haddock as a main course and these were moist and well seasoned. My other half had the asparagus which she said was lovely. There's a nice take on accompanying vegetables too. Finished off with a lemon tart with ice cream which was delicious. The whole came to 99 Euros which was good value. Wine by the glass is expensive though- a bottle is better value which I avoided only because there's a canal next door. Would definitely go again and certainly recommend it.

Visited May 2013
Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyon, France
Level 6 Contributor
131 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Sloo...oow and pretentious”
Reviewed April 28, 2013

As a first experience in a dutch restaurant we have been quite disappointed. The restaurant is well located along a charming canal. Our table, in the back was facing a messy courtyard full of junk where you can see from time to time the chef smoking. It took them more than 3 hours to serve us 3 courses, including only a main course that had to be "cooked" (i.e. not ready in advance). The chef obviously loves salsify as they are in most dishes. Produces are all very fresh but nothing but average courses. Wine list is limited and super-expensive (3 wine less than 40 €, most wines 65-150 €. Service is super slow and except for a waitress, everybody is obnoxious and with a superior attitude unusual within dutch people.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JARAWAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
70 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Wow”
Reviewed April 27, 2013

We rated our meal here as 12/10. It was fantastic. It was the most expensive meal we have ever had. A glass of champagne each and a bottle of wine with our meal and the bill came to 185.50 Eros. It was a really special occasion and really memorable. We were given a seat by the window, looking out over the canal where we watched the sun set and the boats go by. The service was relaxed and calm and perfect for the occasion. I think I would be scared to go back in case it didn't live up to the fantastic evening we have had and ruin the wonderful memory. The food and artistry of the presentation was outstanding.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank canneb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 5 Contributor
73 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Mediocre unforthnately!”
Reviewed March 30, 2013

Had dinner with friends there. Not very enthousiastic unfortunately. Starter with mackerel was ok but not special. Main. Course veal was not tender at all and hard to cut and too eat. Below what could be expected. Desert, a Stilton cheese was ok but nothing special. Altogethether nothing special and too expensive. A housewine for € 30 is ridiculous and very much overprized and hardly acceptable.
Service was functional but unpersonal and not much friendly. Wonder how long this can go on....

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Ryannl8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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