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“A complete disappointment”

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Amsterdam Downtown Hotel
Ranked #285 of 367 Hotels in Amsterdam
Lima
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A complete disappointment”
Reviewed February 4, 2014

The best we can mention is that the hotel was very well located in the heart of Amsterdam and the breakfast service was ok but too short, only from 8 to 9:30. The room we got was in the basement, with a freezing bathroom that had no warming system and extremely small. The bed was awful, with a sagging mattress. On top of that, we had no remote control for the TV because "previous guests" had taken them (that was the explanation we got). So, we had to change channels the old way! Housekeeping was at 6 or 8 p.m., not before, and it meant replacing the towels and emptying the trash cans. The bed was never made during my three-night stay. I could call it a dump. I paid the same rate for a hotel in Florence and the results were dramatically different. I would only recommend it to young people who are more interested in partying than in comfort.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerdina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
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Gretna, United Kingdom
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 20, 2014

We booked the Downtown Hotel as we found a good deal and after reading a few reviews on here we weren't expecting much. The instructions to the hotel from Central Station were very clear and one of it's best features was the fact that it was very close to a tram station. The area surrounding the hotel was nice and quiet. When arriving (quite late at night after a late flight) we were warmly welcomed by the man on reception who was extremely helpful throughout our stay. He had a great knowledge of the surrounding area and could answer all of our questions - an asset to the hotel. All the receptionists we dealt with were polite and helpful. Our room was fantastic (considering the money we paid, we weren't expecting such a nice room) and clean. The free wifi 24/7 was great to keep in contact with family and friends back home, the television had a range of channels and all in all it was just what we needed. Breakfast was good however didn't suit us as we aren't used to continental! The house cats were lovely and made it feel like I was at home. There was a range of information leaflets at reception as well as many discounts for many main attractions. Only downside was where our room was situated - it was right on the stairs so were heard everything on the stairs as well as from above but it was to be expected. We will definitely be back to Amsterdam and when we do we will not even think about booking anywhere but here!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BindiiR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 16, 2014

this was our first stay at hotel downtown but we will def be back the staff were friendly the service good the rooms very clean & breakfast was good value the hotel is just off one of the main squares & very easy to get to by tram its located on a quiet street but not far from the night life of Amsterdam!!!we look forward to our next stay at the hotel downtown

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Steven O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 2, 2013

I really liked the location to this hotel. Far enough away from the crazy hectic Dam Central but close enough to walk back and forth to. Also right next to tram line for even easier access to center. Friendly staff upon every entrance and exit to premises. Room was clean and tidy and also had a TV which a fair amount of channels to enjoy. I didn't get chance to try out the breakfast as we eat out every morning. The room was slightly noisy but only because we could hear doors shutting and people walking around easily, But, this wasn't enough to interrupt our sleep. I would use this hotel again. Thank you for our stay!

Room Tip: twin room beds push together nicely without anyone sliding through the middle
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaymo14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 25, 2013

very assistant and very kind the location is close to every where the breakfast was very good i like that the location of the room is in a very quite road the room was very warm you can go anywhere by foot

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Elena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rathmullan, Ireland
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 25, 2013

Stayed in this hotel with friends on a mid-week city break. Perfect location, just about 5 minutes from the "buzz" , with good public transport. The receptionist 30/09/13 was a MOST helpful and kindest person I ever met in any hotels! The room wasn`t ready at our arrival so we been offered a coffee, and offered to keep our luggages till we are back (30min). Nice touch too. The room was situated on the first floor, and I have to say been expected much worst by reading the reviews at booking. The corridor was reasonable narrow and loud, but as soon as entered to the room , qouldn`t hear anything from outside. Not a 5* hotel, so dont expect a lastest designer rooms!!! White walls, VERY comfortable clean! beds, small flat screen tv, non-working safety box, few cloth hanger and thats all. Does the job. The en-suit bathroom was spotless clean, I mean: SPOTLESS :) something what you would NOT expect. Nice smell too. Towel are folded to perfection, changed every second day. To say something bad if I can : the carpet in the room need a very good wet-cleaning, but if you like to be in the room in your shoe , dont mind it. After all, if I go back to Amsterdam or any of my friend will, I will definitely recommend that place to stay. Thanks again guys, See you next time!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BalazsKrisko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amsterdam Downtown Hotel

Property: Amsterdam Downtown Hotel
Address: Kerkstraat 25, 1017 GA Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #285 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Amsterdam Downtown Hotel 2*
Number of rooms: 23
Reservation Options:
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Also Known As:
Downtown Hotel Amsterdam

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