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“Good stay close to the airport” 4 of 5 stars
Review of Park Plaza Amsterdam Airport

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Park Plaza Amsterdam Airport
Ranked #115 of 364 Hotels in Amsterdam
Oslo
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good stay close to the airport”
4 of 5 stars Reviewed July 18, 2014 via mobile

We booked a room the day before we arrived for only $70+tax. The room was spacious and clean. Although close to the Schiphol Amsterdam Airport runway, still 10-15 minutes by (free) shuttle bus that runs every 30 mins. Good dining facilities in the hotel - around the hotel nothing much to do. Happy guests!

Stayed July 2014
Helpful?
Thank Laurens S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review, July 19, 2014
Dear Laurens S,

Thank you for your nice review on TripAdvisor!

I really appreciate it that you wrote such a wonderful review about our hotel. I am very happy to read that you were happy guests! I have shared this comment with the team. It is always good to hear a good response from our guests.

I want to thank you for choosing Park Plaza Amsterdam Airport and I hope that we can welcome you back again in the future.

Have a nice day.

Kind regards,

Jenny Noz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
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English first
Portland, Oregon
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 14, 2014

This nice hotel made a convenient overnight stop while in Amsterdam. It is a 15 minute walk to the tram that takes you directly into central Amsterdam. If you want to avoid the walk the other option is to go back to the airport and take the train in from there, but will take you more time overall.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review, July 15, 2014
Dear Ggiersch,

Thank you for your amazing review on TripAdvisor.

I am very happy to read that you had a convenient overnight stop here in our hotel. Thank you also for the explanation of the several options that the guest can take when they want to go into the city. It really is very easy to go into the city from our hotel.

It was wonderful to have you in our hotel and we are happy to welcome you back again in the future if your travel brings you back to our area.

Kind regards,

Jenny Noz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Ontario, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 13, 2014

We stayed at this location for 2 nights, it was a nice clean hotel with good rates. They supplied us with a map of the city center and directions to the tram which was only a 15 minute walk. Had no problems a good place to stay.

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PhilandAmy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review, July 15, 2014
Dear PhilandAmy2013,

Thank you for your wonderful review on TripAdvisor.

I am very pleased to read that you enjoyed your stay at our hotel! I am also very happy to read that you had a good service from our staff. This is one of our main priorities.

Have safe travels and we are looking forward to welcome you back in our hotel!

Kind regards,

Jenny Noz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 8, 2014

I arrived at the hotel after midnight after traveling all day. I had a reservation. However the hotel told me they were out of rooms and were sending me to a hotel 30 minutes away. I specifically picked this hotel because I had a very early flight the next morning and it was close and convenient to the airport with a free shuttle.

In addition, they did not pay for my taxi back to the airport in the morning, so I incurred additional personal expenses of around 40 EUR.

Stayed July 2014, traveled on business
Helpful?
3 Thank Kristina16406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review, July 9, 2014
Dear Mrs. Kristina,

I would like to apologize for the inconvenience you experienced while staying at our hotel. It does not happen often, but at times there are guests that are scheduled to leave but decide to stay over and do not leave our hotel . On sold out dates this causes an unfortunate oversold situation. In those very rare cases we arrange alternative hotels. This is always done at an upgraded hotel in order not to disappoint our guests about quality. When our guest stays at an altenate hotel and needs transportation to the airport, they inform us and we always reserve a luxury taxi with direct billing to our hotel. In your case I do not understand why your transportation was not arranged with prior notice. I do sincerely apologize for this.

If your travel brings you back to our area please contact our manager on duty. Our manager on duty is 24 hrs available to assist our guests and he or she will make special arrangements for your return to our hotel and assure you that your stay will be a pleasant one. Your business is very important to us.

Thank you for staying at the Park Plaza Amsterdam Airport.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Florida
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 28, 2014

This hotel is very close to the airport where you can access every 30 minutes with their complimentary shuttle. Upon arrival it seemed new, as it has a very beautiful and modern lobby area, but staff was not helpful nor friendly. The carpet in the hall in front of our room was filthy! Room had a good size and was very sunny, but unfortunately the sheets were stained, room was full of dust, bathroom shower had a lot of mold, and toilet was dirty so we called the front desk and requested housekeeper to come and clean the room. Instead, they moved us to a different room, same size but a lot darker than the first. At least this time there was no mold in the bathroom and sheets were clean. We did have breakfast in the hotel and it was very good. One last thing, verify your account before leaving, we had to make a local phone call and asked front desk for price before hand, also checked how many minutes I talk and still it was charged more than double the price of what they said. Will not stay here again and certainly do not recommend it.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank santiwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review, June 29, 2014
Dear Mrs SantiWest,

Thank you for taking your time to inform us about your experience while staying at the Park Plaza Amsterdam Airport. Your opinion is very important to us. Therefore, we have carefully listened to you. All staff managers are made aware of your comments. Based on your notes, we have taken the necessary actions to make sure our future guests will be pleased with their stay. We can tell you are a well travelled guest and we hope to see you back in our hotel for a second chance.

Kind regards,

Jenny Noz

PPAA Hotel General manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2014

We stayed here for one night before leaving Amsterdam. The airport shuttle service was great. The room was fine...clean and comfortable. The public areas were very crowded. There was no WiFi in the rooms, only in the public areas. The one thing we did not like was that the food was ridiculuously expensive here. We took the airport shuttle to the airport and ate there.

Room Tip: We were upgraded to a large executive room which was very good.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cyndi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review, June 29, 2014
Dear Cyndi L,

Thank you for your review on TripAdvisor!

In regards to your feedback about the Internet service I would like to share with you that we are currently looking at several options with different companies to improve this service. Furthermore, In regards to your feedback about the prices in our restaurant I'd like to share with you that we offer special deals when booked in advance. For your next booking I would like to encourage you visit the Park Plaza Amsterdam Airport website where we offer the Best Online Rate Guaranteed, subject to terms and conditions. On a more positive note I am very happy to read that you appreciate our shuttle service! I am also satisfied to read that our room was clean and comfortable. I have shared this comment with the Housekeeping department. They really appreciated it.

It has been a pleasure to welcome you and we look forward to seeing you again to Park Plaza Amsterdam Airport or to one of our affiliated hotels when your travels bring you back to the area.

Kind regards,

Jenny Noz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
176 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

My friend and I stayed here on our way back to USA. We had 24 hrs before our next flight. We stayed here and took train downtown to explore. The hotel provided shuttle and was conveniently close to the airport. The room was small designed for business people. I really liked the shower! Very modern! Next morning, we had to leave early and staff prepared us sacked breakfast. Nice tough!

Stayed January 2014, traveled with friends
Helpful?
1 Thank Ellada H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review, June 26, 2014
Dear Ellada H,

Thank you for your review on TripAdvisor.

I am really happy to hear that you are satisfied with the shower that we provide in the room. I also really appreciate your comment about our sacked breakfast. The breakfast is the most important start for a good day and I am happy that we can offer you that. Finally thank you for your nice comment about the shuttle and distance to the airport. These kind of comments are very important for us.

We really hope that we can welcome you again in the future in this hotel or in one of our affiliate hotels.

Kind regards,

Jenny Noz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Amsterdam Airport

Property: Park Plaza Amsterdam Airport
Address: Melbournestraat 1 | Lijnden, 1175 RM Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Amsterdam
#16 Spa Hotel in Amsterdam
#46 Family Hotel in Amsterdam
#54 Business Hotel in Amsterdam
#72 Luxury Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Amsterdam Airport 4*
Number of rooms: 342
Official Description (provided by the hotel):
The Park Plaza Amsterdam Airport is strategically located close to the A9, a 10-minute drive from Schiphol Airport and Amsterdam centre. The hotel offers a private shuttle service. Pick-up from the airport is free of charge, return is at a fee.The hotel offers comfortable rooms, a stylish bar and restaurant, a mini-gym and a wellness centre. ... more   less 
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Also Known As:
Park Plaza Amsterdam Airport Hotel Amsterdam
Holiday Inn Amsterdam Schiphol
Amsterdam Holiday Inn

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