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“Hotel with nice room facilities”

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Park Plaza Amsterdam Airport
Ranked #128 of 373 Hotels in Amsterdam
Reviewed April 11, 2013

My wife & I was on a vacation trip to Amsterdam and we are staying here. This hotel has nice room layout and include a 3-pin power plug too. Come with kettle and cups too. Unfortunately there is no free wifi in the room. Free wifi only exist in the hotel lobby but signal is just ok. Breakfast is just ok.

  • Stayed: April 2013, traveled as a couple
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Thank pw88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 8, 2013

Dear pw88,

I would like to take the opportunity to thank you for taking the time to put your feedback on TripAdvisor. It is sincerely appreciated.

Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us. With regards to your feedback about the internet, I would like to inform you that the hotel recently installed Wi-Fi and our Technical Department is working hard to improve our Internet connections throughout the whole hotel. Currently the best option to get access to internet in the rooms is to connect with the internet cables that are provided in all the guestrooms, of course is this service free of use. However, this will not take away any inconvenience you have experienced during your stay, which I offer my sincere apologies.

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,

Maarten Arlman
Hotel Manager
Park Plaza Amsterdam Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,340 - 1,346 of 2,366 reviews

Reviewed April 8, 2013

I write this sat in the restaurant where the wait between courses has to be endured to be believed.
The hotel itself is adequate but should you choose to stay here go elsewhere to eat.
It is scandalous the length of time you will wait. Do they care? Of course not they have a captive market of transit passengers.

  • Stayed: April 2013
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2  Thank XRXM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded April 11, 2013

Dear XRXM,

it is with great regret that we had to read your review on Tripadvisor. Please let me assure you that we do care, because also our transit passengers are valued guests for us. Unfortunately enough your experience showed us that we do not handle things the right way, and that we have to be better prepared, with for instance the usage of more varied times in order not the receive all guest at the same in the restaurant, causing waiting times. We sincerely apologise for this bad experience and we hope that this incident will not mean that you will not stay with us again. We would like to invite you for dinner on our expenses if you would stay with us again in the near future, so we can show you that the experience you had, indeed was an incident. We look forward to welcoming you soon!

Best regards,

Maarten Arlman
Hotel Manager
Park Plaza Amsterdam Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

After my friend and I were stranded in Amsterdam for one extra night with no idea where to go, we managed to find this little gem on Expedia.com. It was a good price and we were so pleasantly surprised by all the modern touches and service. The front desk staff was extremely helpful and friendly. The room was small but not too small and the beds were very comfortable. The only things I would change are: 1. the size of the van for the airport shuttle. If you have to give out tickets because it routinely gets full then get another, larger van to use on those days. 2. it would be nice to see their "business center" which is just a computer in the lobby next to the front desk, be in a small location by itself with a printer for boarding passes. Even the 2 star hotels in the US have these and it is very convenient. And work on the internet to that computer-SLOW isn't the correct word. Finally 3: upgrade to wi-fi in the rooms as well. I can't plug in my tablet to the old fashioned wires and it would have been nice not to have to go to the lobby to see about flights, etc. Otherwise a great stay.

  • Stayed: March 2013, traveled with friends
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1  Thank micaelasmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 8, 2013

Dear micaelasmom,

I would like to take the opportunity to thank you for taking the time to put your feedback on TripAdvisor. It is sincerely appreciated. We are thrilled to see that you enjoyed your time at the hotel.

Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us.
Regarding your feedback about the business center, the computer is attached to a printer which is on de front desk side. It is free of use. With regards to your feedback about the internet, I would like to inform you that the hotel recently installed Wi-Fi and our Technical Department is working hard to improve our Internet connections throughout the whole hotel. Of course, this will not take away any inconvenience you have experienced during your stay, which I offer my sincere apologies.

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,

Maarten Arlman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

  • Stayed: March 2013, traveled with friends
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Review collected in partnership with Easytobook.com
Thank Gabriella V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 2, 2013

I landed in in amsterdam with the info that my baggage would arrive 24 hrs later ! The hotel staff were able to offer me a toothbrush n a razor !! Despite my requests asking for some change of clothes for the night, was politely but firmly declined !
Choice of food isn't much - vegetarian choices even fewer.
Shuttle to the airport every 30 mins is a good thing and a saviour.
Rooms are good sized , comfortable .

Room Tip: Choose a room that overlooks the front of the hotel. You get a nice view of the little water body n...
See more room tips
  • Stayed: March 2013, traveled on business
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Thank travelshoes365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 2, 2013

Dear travelshoes365,

Thank you for taking the time to put your great feedback on TripAdvisor. We are very pleased to read that we have been at your service.

Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us.

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,

Maarten Arlman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

You get what you see....Endearing cozy rooms.... Bonnie interiors.... decent furniture... appetizing breakfast ...
The only problem u might have to face is the location....its about a 30 mins drive from the city....which can be a slight botheration but ....all in all a comfortable stay...worth the little u spend...

  • Stayed: March 2013, traveled with friends
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4  Thank Khushboo_Golyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 2, 2013

Dear Khushboo_Golyan,

Thank you for taking the time to put your great feedback on TripAdvisor. We are very pleased to read that we have been at your service.

Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us. Regarding your comment about city access, the easiest is by taxi of course, but the cheapest will be the shuttle to the airport, and from there by train to Amsterdam Central Station. There is also tram stop which only 10 minutes walking from the hotel. This tram will bring within half an hour to Dam square, and can be used as the beginning of your sight-seeing trip!

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,

Maarten Arlman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

Very good Place to stay in Amsterdam, the city center is not Close to the hotel but is well connected (just 15 minutes by train) thanks to the free bus shuttle given for free by the hotel that takes you to the railway station. All the services given make your stay confortable and relaxing, good experience at all.

  • Stayed: March 2013, traveled with friends
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Review collected in partnership with Easytobook.com
1  Thank Giorgio Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 2, 2013

Dear Giorgio Q,

I would like to thank you for your great review on TripAdvisor. We are thrilled to read that your stay with us was such a positive one.
Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us.

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,

Maarten Arlman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Amsterdam Airport

Address: Melbournestraat 1 | Lijnden, 1175 RM Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Amsterdam
#16 Best Value Hotel in Amsterdam
#54 Business Hotel in Amsterdam
#89 Luxury Hotel in Amsterdam
#93 Romantic Hotel in Amsterdam
Price Range: $80 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Amsterdam Airport 4*
Number of rooms: 342
Official Description (provided by the hotel):
The Park Plaza Amsterdam Airport is strategically located close to the A9, a 10-minute drive from Schiphol Airport and Amsterdam centre. The hotel offers a private shuttle service. Pick-up from the airport is free of charge, return is at a fee.The hotel offers comfortable rooms, a stylish bar and restaurant, a mini-gym and a wellness centre. ... more   less 
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Also Known As:
Park Plaza Amsterdam Airport Hotel Amsterdam
Holiday Inn Amsterdam Schiphol
Amsterdam Holiday Inn

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