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“Nice hotel but the room needs some attention”

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Park Plaza Amsterdam Airport
Ranked #124 of 374 Hotels in Amsterdam
Reviewed January 29, 2013

I really liked this hotel: good service, clean room, efficient shuttle service to the airport.

The room however was really small and also looked worn. For example the walls really had a lot marks and desperately needed painting.

  • Stayed: January 2013, traveled solo
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3  Thank superhani09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, Front Office Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded February 11, 2013

Dear Superhani 09,

We would like to take the opportunity to thank you for reviewing our Hotel on Tripadvisor.
This helps us to maintain the quality of our products and services.

Our Hotel is doing the utmost to keep our product up to date, so is the lobby area / restaurant renovated last year. We created a complete new Wellness / Fitness area and at the moment we are working on the rooms to get this done.

On behalf of our entire staff here at Park Plaza Amsterdam Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Niels Agterberg
Front Office Manager

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1,337 - 1,343 of 2,334 reviews

Reviewed January 28, 2013

I have just returned from a trip to Amsterdam and stayed at the park Plaza, I was very pleased with the overall standard of this modern hotel. My room was of a good size with internet access, the staff throughout the hotel were very approachable and friendly. I had a evening meal of steak and was excellent quality. There are plenty of seating areas throughout, and you never feel that you are in a large hotel. I paid extra for breakfast, and this was the best thing I did, it was one of the best breakfasts that I have had whilst travelling, good choice and excellent quality. I would recommend this hotel to anyone.

  • Stayed: January 2013, traveled on business
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3  Thank Vaughan2433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded February 21, 2013

Dear Vaughan,

Thank you for taking the time to put your great feedback on TripAdvisor. We are very pleased to read that we have been at your service.

Again, our thanks your comments, and we look forward to welcoming you again with us in the near future.

Warmest regards,

Maarten Arlman.

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Reviewed January 24, 2013

When something really bad happens at Schipol, the airlines send you here to recover and hopefully fly the next day.

The rooms have a plug in internet, not wireless, so if you have a tablet or Macbook Air, you are banished to sit in the lobby and connect to the Internet. We experienced this in a couple of European hotels, so maybe it is not all that unusual.

The room was nice, but very very dimly lit. I kept thinking that I was missing some hidden light, but it was not forthcoming. The bathroom was nice and it was well lit. The room was Spartan and felt a bit like a military barrack.

The restaurant had a limited menu but the service and food were good.

Transportation to and from the airport was nice and efficient. Given that I was in a grumpy mood when I got to the bus, they did a nice job with me.

  • Stayed: January 2013, traveled solo
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3  Thank Medas2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded February 21, 2013

Dear Medas,

Dear Adclay,

Thank you for taking the time to put your great feedback on TripAdvisor. We are very pleased to read that we have been at your service. Regarding your comments about the internet, we are happy to inform you that we are installing wireless internet in our hotel.

Als we are working on a solution for the light in the rooms.

Again, our thanks your comments, and we look forward to welcoming you again with us in the near future.

best regards,

Maarten Arlman

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Reviewed January 22, 2013

Stayed here on business for 1 night. The hotel is well appointed. The staff very welcoming and the breakfast great. I got a great deal via internet, very reasonable.
Probably only gripe is the bed in the room. Not very comfortable but I've had worse!

  • Stayed: January 2013, traveled on business
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1  Thank toner10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded February 21, 2013

Dear Toner,

Thank you for taking the time to put your great feedback on TripAdvisor. We are very pleased to read that we have been at your service.

Again, our thanks your comments, and we look forward to welcoming you again with us in the near future.

Warmest regards,

Maarten Arlman.

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Reviewed January 22, 2013

Our family spend christmas holiday in west Europe and stayed in 7 different hotels in 4 countries. We took notes about hotel review after we checked out, to make sure we won’t forget the details.
This is the last hotel we stayed in europe, and the location is just perfect because near the airport. We stayed here for 2 nights and have no complain about the hotel. The bed is comfortable and clean. They served many choice of breakfast in spacious restaurant. First time in europe I finaly could find american breakfast: frech fries, baked bean, bacon. The good thing is there is free wifi at the lobby. The also have a computer for guest at the lobby with internet connection.

  • Stayed: January 2013, traveled with family
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Thank BungaJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded May 1, 2013

Dear BungaJakarta,

Thank you for taking the time to put your great feedback on TripAdvisor. We are thrilled to read that your stay with us was such a positive one. We would love to see you back with us soon again. We are pleased to read that you enjoyed our breakfast, which has just been changed in the breakfast you experienced. In your case we have made the right decision to do so! Our Chef will be pleased to find out.

Again, our thanks your comments, and we look forward to welcoming you again with us in the near future.

Warmest regards,
Maarten Arlman
Hotel Manager

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Reviewed January 18, 2013

The hotel is about 15 minutes from the airport. You can catch the free shuttle bus at B9. The rooms are typical for Amsterdam; they look like a room on a cruise ship.

The Wellness Center is the best part of the hotel. The Wellness Center has a co-ed gym, sauna and steam shower. This is the Netherlands so clothing is optional in the sauna and steam shower.

The food in the restaurant is ok. There is a free buffet for breakfast.

The boardroom and adjacent breakout spaces are beautiful.

  • Stayed: January 2013, traveled on business
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Thank chicagofran2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded April 18, 2013

Dear chicagofran2,

I would like to thank you for your great review on TripAdvisor. We are thrilled to read that your stay with us was such a positive one.

Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us.

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm regards,

Maarten Arlman
Hotel Manager

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Reviewed January 18, 2013

A very positive experience and if we fly from Amsterdam airport again, we shall definitely return to this hotel. Staff at front desk were extremely friendly and helpful. Our room was not what one expects from an "airport hotel", i.e. cramped. On the contrary, it was modern, nicely decorated, quite big, lots of space including storage space, a comfortable bed, coffee & tea making facilities, a big bathroom with all necessities, free internet, flat screen tv, etc. And, a big plus, no noise from planes! We had a park, sleep & fly package and the parking lot was perfect. The airport shuttle service worked just fine. We were less convinced about the restaurant; we found it a bit overpriced for the quality of the food offered, but this will certainly not keep us from coming back!

  • Stayed: December 2012, traveled as a couple
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Thank JoanneBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this reviewResponded April 18, 2013

Dear JoanneBrussels,

I would like to take the opportunity to thank you for taking the time to put your feedback on TripAdvisor. It is sincerely appreciated.

We are thrilled to see that you enjoyed your time at the hotel. Your suggestions are very important to us because they help to maintain and where necessary improve the service you can expect from us.

On behalf of our entire staff at Park Plaza Amsterdam Airport we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm regards,

Maarten Arlman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Amsterdam Airport

Address: Melbournestraat 1 | Lijnden, 1175 RM Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#17 Best Value Hotel in Amsterdam
#17 Spa Hotel in Amsterdam
#46 Family Hotel in Amsterdam
#54 Business Hotel in Amsterdam
#79 Luxury Hotel in Amsterdam
#93 Romantic Hotel in Amsterdam
Price Range: $88 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Amsterdam Airport 4*
Number of rooms: 342
Official Description (provided by the hotel):
The Park Plaza Amsterdam Airport is strategically located close to the A9, a 10-minute drive from Schiphol Airport and Amsterdam centre. The hotel offers a private shuttle service. Pick-up from the airport is free of charge, return is at a fee.The hotel offers comfortable rooms, a stylish bar and restaurant, a mini-gym and a wellness centre. ... more   less 
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Also Known As:
Park Plaza Amsterdam Airport Hotel Amsterdam
Holiday Inn Amsterdam Schiphol
Amsterdam Holiday Inn

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